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iManage Platform description
iManage Platform is a software suite focused on document and email management for mid-sized to large companies, particularly in legal and financial services. It allows employees to securely store, share, and collaborate on documents from any device. iManage offers features like automated workflows, advanced search, and compliance tools. Its strength lies in helping organizations manage knowledge, reduce risk, and improve productivity in document-heavy environments.
Who is iManage Platform best for
iManage Platform offers robust document and email management for mid-to-large legal and financial services firms. Users praise its user-friendly interface, secure storage, and mobile access, while some find the search functionality slow and the platform difficult to learn. iManage excels at knowledge management and compliance, boosting productivity in document-heavy environments.
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Ideal for mid-size to large companies, especially law firms.
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Best fit for legal, financial services, and marketing/advertising companies.
iManage Platform features
| Supported iManage supports real-time co-authoring for simultaneous document editing. |
| Supported iManage offers workflow creation from templates and potentially from scratch via integrations like Sysero. |
| Supported iManage Platform offers secure collaboration features like iManage Work and Share. |
| Supported iManage Platform supports knowledge sharing with its built-in search, AI integration and curation tools. |
| Supported iManage supports compliance with tools for document management, reporting, and security certifications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
iManage Platform reviews
We've summarised 271 iManage Platform reviews (iManage Platform G2 reviews) and summarised the main points below.
- User-friendly web interface.
- Robust document and email management.
- Secure document storage.
- Good search functionality within documents.
- Mobile access to documents.
- Slow search functionality.
- Difficult to learn for new users.
- Limited customization for workspaces.
- Outlook integration issues.
- Mobile app needs improvement.
iManage Platform pricing
The commentary is based on 11 reviews from iManage Platform G2 reviews.
iManage Work is a powerful document and email management system, but reviews indicate it comes at a significant cost. Smaller firms, in particular, find the pricing a concern, while larger firms mention the expense of dedicated in-house expertise for administration. Despite the cost, many find the robust features justify the investment.
Users sentiment
iManage Platform alternatives
Microsoft Power PlatformBetter fit for companies looking for broader business application development capabilities beyond document management. Serves a wider range of industries. Has slightly more momentum in terms of website traffic growth.Read more
Solarwinds Network ManagementBetter for network performance monitoring and IT teams. Broader industry fit. Negative pricing sentiment. Easier to use but implementation can be difficult.Read more
imDocShareMore tightly integrated with Microsoft 365 products, specifically for iManage users. Geared towards enhancing existing iManage ecosystems rather than serving as a standalone document management system. imDocShare has more momentum. Users praise the seamless integration but dislike the cost and occasional performance issues. An iManage Platform alternative.Read more
Microsoft 365 E5 ComplianceBetter for compliance and data governance in regulated industries outside of legal services. Broader industry fit, but less focused on document management. Has less momentum based on employee growth. Users find setup and integration complex.Read more
ComplianceBetter for general compliance needs across various regulations, rather than document management. Not industry-specific, unlike iManage which excels in legal and financial services. iManage has better momentum.Read more
Epicor for ManufacturingBetter for manufacturing businesses. A broader industry fit. Not ideal for legal document management. Negative pricing sentiment.Read more
iManage Platform FAQ
What is iManage Platform and what does iManage Platform do?
iManage Platform is a document and email management suite for mid-to-large companies, especially in legal and financial services. It enables secure storage, sharing, and collaboration on documents from any device. Features include automated workflows, advanced search, and compliance tools, improving productivity and knowledge management.
How does iManage Platform integrate with other tools?
iManage Platform integrates with other tools through its open APIs and pre-built connectors. It connects with popular applications like Microsoft Outlook and Teams, enabling seamless workflows and enhancing productivity. It also integrates with other document management and collaboration platforms.
What the main competitors of iManage Platform?
Top alternatives to iManage Platform include NetDocuments, iManage Work, and SharePoint. Other competitors offering similar document management and collaboration features are DocuSign, HighQ, and OpenText.
Is iManage Platform legit?
Yes, iManage Platform is a legitimate software suite specializing in document and email management. It's considered safe and reliable by users, particularly for secure document storage and collaboration features. However, some users have reported slow search functionality and a difficult learning curve.
How much does iManage Platform cost?
I cannot find pricing details for iManage Platform. Contact iManage directly to obtain specific product pricing and determine if the platform is worth the investment for your needs.
Is iManage Platform customer service good?
iManage's customer service receives mixed reviews. While many users praise the helpful and responsive support team, some have experienced slow response times and difficulty getting one-on-one assistance. Overall, support is generally considered good, but with some room for improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.