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iFix description
iFix, developed by GE, is a software platform for industrial automation. It provides tools to monitor and control industrial processes in real-time. Using iFix, you can visualize data, create dashboards, and set up alerts for your equipment. This helps improve efficiency and reduce downtime by quickly identifying and addressing issues in your operations.
Who is iFix best for
iFix by GE is a flexible and easy-to-use software platform for industrial automation, offering robust connection capabilities and powerful scripting. Users praise its clean UI and extensive I/O driver support. However, some have reported issues with appliance failures and customer service. Best for small to mid-sized companies in manufacturing, energy, and utilities.
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Best fit for small to mid-sized companies.
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Ideal for manufacturing, energy, and utilities sectors.
iFix features
| Supported iFIX supports automated tasks via its built-in Scheduler. |
| Supported iFix supports real-time data analytics for informed decision-making. |
| Supported iFIX supports mobile access to reports and dashboards via HTML5 clients and integrations like Proficy Webspace and Operations Hub. |
| Supported iFIX supports remote access through Remote Desktop Services and iClientTS. |
iFix reviews
We've summarised 56 iFix reviews (iFix TrustPilot reviews and iFix G2 reviews) and summarised the main points below.
- iFix software platform is flexible and easy to use.
- iFix has a clean UI and is easy to learn.
- iFix offers robust connection capabilities with extensive I/O driver support.
- iFix provides powerful scripting and historical data collection.
- iFix is widely used across various industries.
- Appliances failing shortly after purchase, often within the first year.
- Extremely poor customer service, with unhelpful and rude representatives.
- Long wait times for repairs, often weeks or months for parts and service.
- Warranty issues, with many repairs deemed outside of coverage.
- High repair costs, sometimes exceeding the price of a new appliance.
iFix alternatives
Azure IoT HubBetter for enterprise businesses. More cloud-centric. Has a larger community. iFix alternative. iFix competitor.Read more
Google Cloud Source RepositoriesBetter for software development teams needing code storage and version control. A strong iFix alternative for teams already using Google Cloud products.Read more
Microsoft Defender for IoTBetter fit for enterprise companies needing IoT/OT security. Focuses on security, not automation.Read more
Google Cloud IoT CoreBetter for cloud-based device management and analysis. More cost-effective. Easier device connection. Seamless integration with other Google Cloud services.Read more
iFix FAQ
What is iFix and what does iFix do?
iFix by GE is an industrial automation software platform. It allows real-time process monitoring, control, and data visualization. iFix facilitates creating dashboards and alerts, which helps improve operational efficiency and minimize downtime. It's known for its flexible platform, clean UI, and robust connectivity.
How does iFix integrate with other tools?
iFix integrates with other GE Digital software like Proficy Webspace and Operations Hub for mobile access and remote monitoring. It also supports Remote Desktop Services and various I/O drivers for broader connectivity with industrial equipment. iFix's open architecture enables integration with third-party systems.
What the main competitors of iFix?
Top alternatives to iFix include FLiQ, DAQFactory, Azure IoT Hub, and Google Cloud IoT Core. These platforms offer similar functionality for industrial automation, data visualization, and device management. Consider these alternatives if you are looking for cloud integration, scalability, or different pricing models.
Is iFix legit?
Yes, iFix by GE is a legitimate software platform for industrial automation. It's known for its flexible platform, clean UI, robust connectivity, and powerful scripting capabilities. However, potential users should research GE's customer service as some users have reported negative experiences.
How much does iFix cost?
I could not find pricing information for iFix. Contact the vendor directly to determine if iFix is worth the investment for your needs. This is often the best approach for enterprise software products.
Is iFix customer service good?
Based on reviews, GE customer service receives overwhelmingly negative feedback. Customers report unhelpful representatives, long wait times for repairs and replacements, and unresolved appliance issues. Many express extreme frustration and disappointment with the service provided.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.