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IDfy description
IDfy is an identity verification platform that helps businesses verify people's identities and conduct background checks. Using AI and other technologies, IDfy analyzes documents, checks for tampering, and verifies information against official databases to confirm identities and assess potential risks. Their services can be integrated into existing systems through APIs, and they offer a range of verification options, including criminal record checks and digital address verification. IDfy primarily serves clients in financial services, lending, and online marketplaces in India, Southeast Asia, and the Middle East.
Who is IDfy best for
IDfy offers identity verification and background checks, assisting businesses in confirming identities and assessing risks. Users praise its fast OCR and responsive support. However, some have noted issues with OCR accuracy and high pricing. IDfy is best for smaller businesses in financial services, lending, and online marketplaces.
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Best for small businesses.
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Ideal for finance, IT, and professional services.
IDfy features
| Supported IDfy offers KYC checks, including identity verification and document authentication. |
| Supported IDfy offers document verification, including ID cards, passports, and driver's licenses. |
| Supported IDfy offers identity verification including database checks, specifically leveraging government databases. |
| Supported IDfy integrates with various business applications, including LeadSquared and major banking platforms. |
| Supported IDfy conducts criminal record checks across various jurisdictions and databases, primarily in India. |
| Supported IDfy offers AML compliance solutions, including identity verification, risk assessment, and fraud detection. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
IDfy reviews
We've summarised 29 IDfy reviews (IDfy Capterra reviews and IDfy G2 reviews) and summarised the main points below.
- Fast and efficient OCR for document scanning.
- Excellent and responsive customer support.
- Smooth and easy API integration process.
- User-friendly interface and easy to use.
- Comprehensive identity verification solutions, including government database checks.
- OCR accuracy needs improvement.
- High pricing, especially per API hit charges.
- Occasional server downtime and cached data issues.
- Limited customization options for verification packages.
- System uptime and reliability concerns, including Aadhaar verification downtime.
IDfy pricing
The commentary is based on 9 reviews from IDfy Capterra reviews.
IDfy generally receives positive feedback for its features and support. However, reviewers consistently mention higher pricing compared to competitors, with some noting a lack of pricing transparency and limited package customization options.
Users sentiment
IDfy alternatives
ComplyCubeHas broader global KYC and AML coverage. It is growing faster than IDfy and offers a free Startup Program. Serves a wider range of industries. ComplyCube may be a better IDfy alternative for those needing global compliance solutions.Read more
CLEAR VerifiedMore focused on simplifying logins and transactions with biometric authentication. Lower ratings on G2. Lacks criminal record checks and address verification features.Read more
VeratadBetter for compliance and fraud prevention. Caters to a wider range of industries including healthcare and ecommerce. Offers real-time monitoring and automated workflows.Read more
VU Identity LinkMore focused on online identity verification for various business sizes. Offers fewer features, lacking criminal record checks and address verification. Has declining momentum based on LinkedIn employee growth.Read more
Alice BiometricsMore focused on facial recognition and automated onboarding. Has slower momentum based on employee growth. Offers a free trial with limited verifications.Read more
YardstikBetter for gig economy, staffing, transportation, and healthcare. More reliable performance and easier implementation. Positive pricing sentiment and transparent pricing are mentioned. Has more momentum.Read more
IDfy FAQ
What is IDfy and what does IDfy do?
IDfy is an AI-powered identity verification platform streamlining KYC checks, document verification, and background checks. It offers API integration and serves businesses primarily in financial services, lending, and online marketplaces across India, Southeast Asia, and the Middle East. Users praise its efficient document scanning and customer support.
How does IDfy integrate with other tools?
IDfy integrates with other business applications through APIs. It offers seamless integration with platforms like LeadSquared and major banking platforms, facilitating smooth data exchange for identity verification and KYC checks.
What the main competitors of IDfy?
IDfy's main competitors include ComplyCube, Yardstik, CLEAR Verified, Veratad, VU Identity Link, and Alice Biometrics. These platforms offer similar identity verification and background check services, often with varying focuses like specific industries or verification methods.
Is IDfy legit?
IDfy is a legitimate identity verification platform used by businesses primarily in India, Southeast Asia, and the Middle East. Users praise its fast OCR and excellent customer support. However, some have noted issues with OCR accuracy and high pricing. Consider these factors when assessing if IDfy is safe and suitable for your needs.
How much does IDfy cost?
I couldn't find pricing details for IDfy. For the most current information on product pricing and whether IDfy is worth the investment, visit their website or contact their sales team.
Is IDfy customer service good?
IDfy's customer support receives positive feedback, with users highlighting the team's responsiveness and efficiency in resolving queries. Many reviewers mention prompt replies and helpful support throughout the integration process. However, some users have noted that the support team's enthusiasm could be improved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.