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Ideastack description
Ideastack, based in India, is a web hosting provider offering various hosting solutions including shared hosting, WordPress hosting, VPS, and dedicated servers. They focus on providing fast and secure hosting with a 99.99% uptime guarantee. Ideastack emphasizes its WordPress hosting, promising to boost website speed by up to 30% using its "lightspeed cache" technology. They offer features like easy WordPress installation, automated migration, automatic backups, and 24/7 customer support.
Who is Ideastack best for
Ideastack offers affordable web hosting solutions, especially for WordPress, targeting small to medium-sized businesses. Users praise the fast servers and easy setup, but some report negative customer service experiences and difficulties with cancellations. Consider Ideastack if you prioritize affordability and WordPress optimization, but carefully research their customer support reputation.
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Ideal for small to medium-sized businesses (1-1000 employees).
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Particularly well-suited for E-commerce and Software/IT/Telecommunications companies.
Ideastack features
| Supported Offers various WordPress hosting plans with different resources. |
| Supported Utilizes LiteSpeed Cache to boost website speed by up to 30%. |
| Supported Provides easy and automated migration for existing WordPress websites. |
| Supported Features automatic backups to secure website data. |
| Supported Offers 24/7 customer support via live chat, tickets, and calls. |
| Supported Allows users to install WordPress with just one click. |
| Supported Uses servers optimized for WordPress hosting that are claimed to be 20X faster. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Reliability and Performance
Ideastack reviews
We've summarised 21 Ideastack reviews (Ideastack TrustPilot reviews and Ideastack G2 reviews) and summarised the main points below.
- Fast and reliable servers, especially for VPS and dedicated hosting.
- Quick and helpful customer support (contradictory reviews noted).
- Smooth website experience and easy WordPress setup.
- Affordable pricing for various hosting solutions.
- Effective WordPress hosting with "lightspeed cache" technology.
- Website downtime and lack of automated recovery process.
- Unresponsive and unprofessional customer support, particularly from a representative named Sunil.
- Difficulties canceling subscriptions.
- KYC verification issues and lack of refunds.
- Payment disputes, especially with Bitcoin transactions.
- Accusations of being a scam and deceptive practices.
- Forced plan upgrades for VPS users with no refunds for unused months.
Ideastack pricing
The commentary is based on 5 reviews from Ideastack G2 reviews and Ideastack TrustPilot reviews.
Ideastack's VPS hosting offers affordable pricing options. While some users praise its cheap prices and professional speed, others have raised concerns about unprofessional support, difficulties with cancellations, and refund issues. Potential users should carefully evaluate these conflicting reports.
Users sentiment
See the Ideastack pricing page.
LEVEL 1
1 GB MEMORY, 1 CORE PROCESSOR, LOCATION: INDIA/USA, 30 GB SSD, 1 TB TRANSFER, 24/7 SUPPORT, BRONZE MANAGED
LEVEL 2
2 GB MEMORY, 1 CORE PROCESSOR, LOCATION: INDIA/USA, 50 GB SSD, 1 TB TRANSFER, 24/7 SUPPORT, BRONZE MANAGED
LEVEL 3
4 GB MEMORY, 2 CORE PROCESSOR, LOCATION: INDIA/USA, 100 GB SSD, 2 TB TRANSFER, 24/7 SUPPORT, BRONZE MANAGED
LEVEL 4
6 GB MEMORY, 2 CORE PROCESSOR, LOCATION: INDIA/USA, 120 GB SSD, 2 TB TRANSFER, 24/7 SUPPORT, BRONZE MANAGED
LEVEL 5
8 GB MEMORY, 2 CORE PROCESSOR, LOCATION: INDIA/USA, 150 GB SSD, 2 TB TRANSFER, 24/7 SUPPORT, BRONZE MANAGED
LEVEL 6
12 GB MEMORY, 2 CORE PROCESSOR, LOCATION: INDIA/USA, 175 GB SSD, 2 TB TRANSFER, 24/7 SUPPORT, BRONZE MANAGED
LEVEL 7
16 GB MEMORY, 4 CORE PROCESSOR, LOCATION: INDIA/USA, 200 GB SSD, 2 TB TRANSFER, 24/7 SUPPORT, BRONZE MANAGED
LEVEL 8
32 GB MEMORY, 8 CORE PROCESSOR, LOCATION: INDIA/USA, 250 GB SSD, 2 TB TRANSFER, 24/7 SUPPORT, BRONZE MANAGED
Ideastack alternatives
YouStableHas broader data center locations. Offers domain registration and free SSL certificates. Growing faster than Ideastack. Users appreciate affordable pricing and helpful customer support. However, some users report server downtime and refund issues. An Ideastack competitor and alternative.Read more
MilesWebOffers more comprehensive hosting solutions, including reseller hosting. Better rated on G2, with more reviews. Caters to a wider customer base, including large enterprises. No apparent accusations of scams or deceptive practices.Read more
WordPress.comBetter for users seeking a more established platform with broader industry applicability. More user-friendly interface, broader theme selection, and larger community support are advantages. WordPress.com is a suitable Ideastack alternative, competitor.Read more
CLOUDPOKOLacks specialized WordPress features and a lower uptime guarantee. Fewer user reviews and no information on pricing are available for this Ideastack competitor.Read more
HostKroMore focused on shared hosting. Caters to a wider audience including freelancers and agencies. Has declining momentum.Read more
ZomroBetter for larger businesses. Lacks specialized WordPress features. Servers are located in the Netherlands. Ideastack alternative, Zomro competitor.Read more
Ideastack FAQ
What is Ideastack and what does Ideastack do?
Ideastack is an Indian web hosting provider offering shared, WordPress, VPS, and dedicated server hosting. They focus on fast, secure hosting with a 99.99% uptime guarantee and WordPress optimization using "lightspeed cache" for faster website speeds. However, user reviews report conflicting experiences with customer support and website reliability.
How does Ideastack integrate with other tools?
Ideastack integrates with WordPress through features like one-click installation, automated migration, and optimized servers with LiteSpeed Cache for enhanced performance. No information is available regarding integrations with other tools.
What the main competitors of Ideastack?
Alternatives to Ideastack include YouStable, MilesWeb, WordPress.com, CLOUDPOKO, HostKro, and Zomro. These competitors offer similar web hosting services, such as shared hosting, WordPress hosting, VPS, and dedicated servers, often with a focus on affordability and Indian clientele.
Is Ideastack legit?
Ideastack's legitimacy is questionable. While some users praise its speed and pricing, many report negative experiences with downtime, customer service, and billing practices. Proceed with caution and consider the contradictory reviews regarding Ideastack's safety.
How much does Ideastack cost?
Ideastack's Linux and Windows VPS hosting plans range from $3.00/month to $48.00/month. Add-ons like Plesk, cPanel, and extra IPs are also available at additional cost, enhancing the product's worth for specific needs. There's no free trial or free plan offered.
Is Ideastack customer service good?
Customer reviews on Ideastack's support are mixed. While some praise the quick and helpful responses, others report unhelpful and rude interactions, particularly with a representative named Sunil. Several negative reviews mention difficulty canceling subscriptions and unresolved technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.