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IBM Watson Natural Language Understanding

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Company health

Employee growth
5% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.0/5
(23)

IBM Watson Natural Language Understanding description

IBM Watson Natural Language Understanding helps you analyze text in documents, social media, and more. It automatically identifies key elements like topics, sentiment, and relationships within the text. This allows you to quickly understand what your data is saying, even if it's unstructured and comes from many sources. You can use this information to improve decision-making, automate tasks, and create better customer experiences.


Who is IBM Watson Natural Language Understanding best for

IBM Watson Natural Language Understanding is ideal for large enterprises seeking to analyze customer feedback and automate workflows. Users praise its accurate natural language understanding and seamless integration with other IBM Watson services. However, some find the model building complex and the cost high. Consider exploring alternatives if your company is small or requires multilingual support beyond US English.

  • Best for large enterprises needing robust text analysis and workflow automation.

  • No specific industry fit identified, adaptable to various use cases.


IBM Watson Natural Language Understanding features

Type in the name of the feature or in your own words tell us what you need
Supported

Watson Natural Language Understanding supports sentiment analysis, including positive, negative, and neutral.

Supported

Watson Natural Language Understanding supports entity recognition, including people and locations.

Supported

Keyphrase extraction is supported through the keyword extraction feature.


IBM Watson Natural Language Understanding reviews

We've summarised 22 IBM Watson Natural Language Understanding reviews (IBM Watson Natural Language Understanding G2 reviews) and summarised the main points below.

Pros of IBM Watson Natural Language Understanding
  • Ease of use and user-friendly interface.
  • Accurate natural language understanding, particularly for intent extraction.
  • Seamless integration with other IBM Watson services.
  • Customizable and adaptable to various use cases.
  • Helpful documentation and support resources.
Cons of IBM Watson Natural Language Understanding
  • Building and training models can be overly complex.
  • Sentiment analysis could be improved.
  • Limited language support, primarily focused on US English.
  • High cost, especially for smaller companies.
  • Occasional bugs and the need for frequent technical support.

IBM Watson Natural Language Understanding pricing

The commentary is based on 2 reviews from IBM Watson Natural Language Understanding G2 reviews.

IBM Watson Natural Language Understanding offers a Lite plan with 30,000 NLU items and one custom model per month. The Standard Plan starts at $0.003 per item and includes unlimited custom models.

Users sentiment

Neutral
+0

See the IBM Watson Natural Language Understanding pricing page.

  • IBM Watson Natural Language Understanding has a free trial.

Lite

Free

The Lite plan is perpetual for 30,000 NLU items and one custom model per calendar month. Once you reach the 30,000 NLU items limit in a calendar month, your NLU instance will be suspended and reactivated on the first day of next calendar month.

Standard

$0.003 per item/month

The Standard Plan supports more than 5M items/month starting at USD 0.003 per item. The standard version includes unlimited custom entities and relations models trained with WKS for USD 800 and custom classification models for USD 25.


IBM Watson Natural Language Understanding alternatives

  • Logo of Amazon Comprehend
    Amazon Comprehend
    Better suited for smaller businesses. Has easier setup and use, and seamless integration with AWS services. Pricing is generally considered less favorable. Has broader language support and pre-trained models. Is growing faster than IBM Watson Natural Language Understanding.
    Read more
  • Logo of Rosette
    Rosette
    Supports more languages for sentiment analysis. Rosette is growing slower than IBM Watson Natural Language Understanding.
    Read more
  • Logo of Google Cloud Natural Language API
    Google Cloud Natural Language API
    Better fit for smaller to medium-sized businesses. Provides easier integration with other Google Cloud services. More affordable starting price but can become costly with high usage. Multilingual support, though primarily focused on English. Watson NLU alternative, IBM NLU competitor.
    Read more
  • Logo of IBM Watson Studio
    IBM Watson Studio
    Better for users needing more comprehensive data science and machine learning capabilities. Suitable for retail, transportation, software/IT, government, marketing, and professional services. Caters to both technical and non-technical users. A good IBM Watson Natural Language Understanding competitor.
    Read more
  • Logo of Vertex AI
    Vertex AI
    Better for users with limited machine learning expertise seeking pre-trained models and simpler interfaces. A strong IBM Watson Natural Language Understanding competitor for businesses of all sizes needing broader industry applications and tighter software and IT integrations.
    Read more
  • Logo of NetOwl TextMiner
    NetOwl TextMiner
    Better fit for small businesses. A good IBM Watson Natural Language Understanding competitor.
    Read more

IBM Watson Natural Language Understanding FAQ

  • What is IBM Watson Natural Language Understanding and what does IBM Watson Natural Language Understanding do?

    IBM Watson Natural Language Understanding analyzes text data, identifying key elements like sentiment, entities, keywords, and relationships. This allows businesses to understand customer feedback, automate workflows, and gain insights from unstructured data, ultimately improving decision-making and customer experiences.

  • How does IBM Watson Natural Language Understanding integrate with other tools?

    IBM Watson Natural Language Understanding integrates seamlessly with other IBM Watson services. It can also be integrated with other tools and platforms through APIs, enabling data analysis and workflow automation.

  • What the main competitors of IBM Watson Natural Language Understanding?

    Top alternatives to IBM Watson Natural Language Understanding include Amazon Comprehend, Google Cloud Natural Language API, and Rosette. These competitors offer similar text analysis capabilities, such as sentiment analysis, entity recognition, and topic extraction.

  • Is IBM Watson Natural Language Understanding legit?

    Yes, IBM Watson Natural Language Understanding is a legitimate software product. It's known for its ease of use and accurate natural language processing, especially for intent extraction. However, some users find it expensive and complex for building and training models.

  • How much does IBM Watson Natural Language Understanding cost?

    IBM Watson Natural Language Understanding pricing is not publicly available. Contact IBM sales for pricing details regarding product worth and plan options.

  • Is IBM Watson Natural Language Understanding customer service good?

    Based on reviews, IBM Watson Natural Language Understanding's customer service is generally positive. Users appreciate the helpful documentation and support resources, and the IBM team's engagement. However, some have noted occasional bugs requiring technical support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.