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Heimdal®

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Company health

Employee growth
3% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.3/5
(39)
TrustPilot
4.6/5
(40)
Glassdoor
3.5/5
(47)

Heimdal® description

Heimdal® is a cybersecurity platform offering a range of tools from antivirus to endpoint detection and response. They focus on providing a unified security solution for businesses of all sizes, across various industries. Their strength lies in combining multiple security features into one platform, simplifying security management and reducing the need for multiple vendors. Heimdal® promises comprehensive protection against cyberthreats by offering proactive threat prevention, vulnerability management, and advanced detection and response capabilities.


Who is Heimdal® best for

Heimdal® is a unified cybersecurity platform ideal for small to medium businesses seeking streamlined security management. It offers a range of tools from antivirus to endpoint detection and response, simplifying complex security needs. Users praise its robust features and proactive threat prevention, while some find the initial setup challenging. Heimdal® excels in providing comprehensive protection and value.

  • Best for small to medium-sized businesses.

  • Suitable for various industries.


Heimdal® features

Type in the name of the feature or in your own words tell us what you need
Supported

Heimdal supports temporary elevated privileges and just-in-time access via PAM and PASM.

Supported

Heimdal supports automated patching for operating systems and over 200 third-party applications.

Supported

Heimdal offers Ransomware Encryption Protection to prevent file encryption attacks.


Heimdal® reviews

We've summarised 79 Heimdal® reviews (Heimdal® TrustPilot reviews and Heimdal® G2 reviews) and summarised the main points below.

Pros of Heimdal®
  • Excellent and responsive customer support
  • Lightweight and resource-efficient
  • Robust security features and proactive threat prevention
  • Effective third-party patching and software updates
  • Good value for money with comprehensive features
Cons of Heimdal®
  • Blocks safe websites
  • Difficult initial setup can be problematic
  • Unclear error reporting
  • Global approach to spam filtering, lacks per-user control
  • Dashboard needs improvement, lacks customization and intuitive interface

Heimdal® pricing

The commentary is based on 2 reviews from Heimdal® G2 reviews.

Heimdal® is considered a cost-effective security solution offering excellent value. Users appreciate its affordability compared to other endpoint protection platforms, though some would prefer a single, all-inclusive package instead of separate modules.

See the Heimdal® pricing page.


Heimdal® alternatives

  • Logo of N-able N-Sight RMM
    N-able N-Sight RMM
    Better for MSPs and IT departments serving SMEs. Higher G2 rating. More automation capabilities. Extensive training resources. Note, some users report slow loading times and difficult to find settings.
    Read more
  • Logo of ESET PROTECT SUITE
    ESET PROTECT SUITE
    Better fit for larger enterprises and the finance and IT industries. Higher ratings and faster growth. Stronger detection rates and minimal performance impact are noted by users.
    Read more
  • Logo of ManageEngine Endpoint Central
    ManageEngine Endpoint Central
    Better fit for medium and large businesses. It has more momentum and broader industry applicability. Some users find the mobile device management and MacOS support lacking. A Heimdal competitor and alternative.
    Read more
  • Logo of Kaseya VSA
    Kaseya VSA
    Better suited for MSPs and internal IT departments. Offers broader industry applicability, especially in IT & Telecom, but less suitable for large enterprises. Higher ratings and user reviews highlight easier agent deployment, patching, and remote access, but note licensing and macOS agent complexities. More scalable but with some negative feedback regarding pricing transparency.
    Read more
  • Logo of Symantec Integrated Cyber Defense
    Symantec Integrated Cyber Defense
    Better for larger enterprises. Has a much faster website traffic growth rate but slower employee growth. More user-friendly, but has lower reliability and performance. Users love the comprehensive, integrated security and centralized management, but dislike the high resource usage and slow support. A Heimdal alternative and competitor.
    Read more

Heimdal® FAQ

  • What is Heimdal® and what does Heimdal® do?

    Heimdal® is a cybersecurity platform that offers a unified suite of tools, including antivirus, endpoint detection and response, and vulnerability management. It simplifies security management for businesses by combining multiple features into one platform, offering proactive threat prevention and comprehensive protection.

  • How does Heimdal® integrate with other tools?

    Heimdal integrates with various security tools and platforms to enhance its capabilities. It supports integrations for threat intelligence sharing, vulnerability management, and security information and event management (SIEM) platforms. This allows for streamlined workflows and comprehensive security monitoring.

  • What the main competitors of Heimdal®?

    Alternatives to Heimdal® include ManageEngine Endpoint Central, ESET PROTECT SUITE, N-able N-Sight RMM, Rippling, Symantec Integrated Cyber Defense, and Action1. These competitors offer similar endpoint protection, device management, and security features.

  • Is Heimdal® legit?

    Yes, Heimdal® is a legitimate cybersecurity platform. It offers robust protection, including ransomware protection and patch management. User reviews praise its excellent customer support and proactive threat prevention. However, some users find the initial setup difficult and the dashboard unintuitive.

  • How much does Heimdal® cost?

    I cannot find pricing information for Heimdal® products. Contact Heimdal® directly for product pricing, to see if it's worth it for your needs.

  • Is Heimdal® customer service good?

    Heimdal's customer support receives overwhelmingly positive feedback. Users praise the support team for their quick responses, helpfulness, and ability to resolve issues effectively, even going the extra mile with remote sessions. A few users mention difficulty with the initial setup.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.