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Fuse Universal

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Company health

Employee growth
6% decrease in the last year
Web traffic
25% decrease in the last quarter
Financing
March 2019 - $30M

Ratings

G2
4.4/5
(21)
Glassdoor
4.5/5
(90)

Fuse Universal description

Fuse Universal is an AI-powered learning and knowledge platform designed for businesses of all sizes. It combines features of a Learning Management System (LMS) with a Learning Experience Platform (LXP) to deliver training, improve knowledge sharing, and boost employee performance. Key features include AI-powered search, personalized learning paths, and integrations with popular communication tools, making it suitable for various use cases such as onboarding, sales enablement, and compliance training.


Who is Fuse Universal best for

Fuse Universal is an AI-powered learning platform ideal for large enterprises seeking streamlined employee training and knowledge sharing. Users praise its AI-powered search across diverse content formats and seamless content translation. However, some users have reported issues with the search functionality and mobile app performance.

  • Best fit for enterprise companies.

  • Suitable for various industries.


Fuse Universal features

Type in the name of the feature or in your own words tell us what you need
Supported

Fuse Universal offers personalized learning journeys based on roles, skills, and interests.

Supported

Fuse Universal creates personalized learning paths using AI.

Supported

Fuse Universal provides tools to manage learning content, such as courses and resources.

Supported

Fuse supports training content management, progress tracking, and knowledge assessment.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Fuse Universal reviews

We've summarised 21 Fuse Universal reviews (Fuse Universal G2 reviews) and summarised the main points below.

Pros of Fuse Universal
  • Excellent analytics for tracking user engagement and learning progress.
  • AI-powered search within various content formats (videos, PDFs, posts).
  • Facilitates collaboration and knowledge sharing among team members.
  • Seamless content translation capabilities, bridging language barriers.
  • Easy content sharing (images, videos, links, questions).
Cons of Fuse Universal
  • Search functionality needs improvement, being a top complaint among users.
  • Mobile app has bugs and performance issues, especially with video rendering.
  • SSO login is confusing for users.
  • Learning modules are easy to cheat.
  • Limited desktop functionality compared to mobile.

Fuse Universal pricing

The commentary is based on 2 reviews from Fuse Universal G2 reviews.

Fuse Universal's pricing is a key consideration. While some users anticipate cost savings and operational efficiencies, especially with the new translation tools, others have expressed concerns about the platform's value for its price, citing a subpar user experience. Therefore, carefully evaluate your needs and budget before committing.

Users sentiment

Strongly positive
+1

Fuse Universal alternatives

  • Logo of Disprz
    Disprz
    Better for tracking employee progress and training effectiveness. Stronger customer support. Wider range of features and content formats. Lacks AI-powered search and personalized learning paths. Mobile app experience and content library could be improved.
    Read more
  • Logo of Enthral
    Enthral
    Better for medium to large businesses. Has multilingual support. Is growing faster than Fuse Universal.
    Read more
  • Logo of DrivEd
    DrivEd
    Better for Finance, Marketing, Professional Services, and Software companies. More customizable with white-labeling options. Higher rated by users. Positive pricing sentiment with free trials.
    Read more
  • Logo of Google Classroom
    Google Classroom
    Better for education, with easier implementation. Free to use, though less focused on business training. Stronger user ratings. A Fuse Universal competitor and alternative.
    Read more
  • Logo of ByteCasting
    ByteCasting
    Better for video coaching and AI-based assessments. More focused on gamified learning and user engagement.
    Read more
  • Logo of TalentLMS
    TalentLMS
    Better for small to mid-sized businesses focused on ease of use and online course creation. Provides built-in course selling and direct messaging features. Seamless integration with e-commerce tools. Offers ready-made courses but has limitations on video uploads and fewer automation features.
    Read more

Fuse Universal FAQ

  • What is Fuse Universal and what does Fuse Universal do?

    Fuse Universal is an AI-powered learning platform combining LMS and LXP features. It offers personalized learning paths, AI-powered search, and integrations with communication tools, benefiting employee onboarding, sales enablement, and compliance training. It's praised for content sharing and translation but criticized for search functionality and mobile app issues.

  • How does Fuse Universal integrate with other tools?

    Fuse Universal integrates with popular communication and collaboration tools to streamline workflows. It also offers seamless content translation capabilities. However, users have reported issues with the SSO login process.

  • What the main competitors of Fuse Universal?

    Top alternatives to Fuse Universal include Disprz, Enthral, and TalentLMS. These platforms offer similar features such as personalized learning paths, content management, and progress tracking. They cater to various business sizes and training needs.

  • Is Fuse Universal legit?

    Yes, Fuse Universal is a legitimate learning and knowledge platform. It's known for its AI-powered search and personalized learning paths. However, some users have reported issues with the search functionality and mobile app. Despite this, it receives positive ratings overall.

  • How much does Fuse Universal cost?

    Fuse Universal does not publicly disclose pricing information. Contact their sales team for a personalized quote based on your organization's specific learning and development needs.

  • Is Fuse Universal customer service good?

    Customer reviews on Fuse Universal's support services are mixed. Some users praise the design team and technical support for their proactive help and quick solutions. Others express their dissatisfaction with the customer support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.