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Fulcrum description
Fulcrum is a cloud-based software for managing field data collection and inspections. It allows you to build custom mobile forms for your teams to use on their phones or tablets, even offline. Fulcrum captures location data automatically and integrates with mapping software. It's used by industries like utilities, construction, and environmental services for tasks such as inspections, surveys, and asset tracking. Fulcrum helps improve data accuracy, streamline operations, and make better decisions. It is designed to be scalable for large companies while remaining user-friendly for non-technical staff.
Who is Fulcrum best for
Fulcrum helps businesses with field operations needing data collection. Users love its customizable forms, user-friendly interface, and excellent customer support. However, some find the offline functionality and syncing unreliable. Best for construction, utilities, environmental services, and government.
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Best fit for small, medium, and large businesses.
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Ideal for construction, utilities, environmental services, and government.
Fulcrum features
| Supported Fulcrum supports offline data collection and syncs when internet is available. |
| Supported Fulcrum offers seamless integrations with existing tech stacks using APIs and other methods. |
| Supported Custom reports are tailored via basic and advanced report builders, including AI features. |
| Supported Fulcrum supports mobile data entry forms, enabling efficient field data collection. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Fulcrum reviews
We've summarised 222 Fulcrum reviews (Fulcrum G2 reviews) and summarised the main points below.
- Highly customizable forms for various data collection needs
- User-friendly form builder with a drag-and-drop interface
- Excellent customer support, responsive and helpful
- Offline data collection capabilities
- Seamless integration with other systems and data analysis tools
- Offline functionality is limited
- Syncing data can be slow and unreliable in areas with poor network connectivity
- The mobile app interface could be more modern and user-friendly
- Limited customization options for reporting and data exports
- Pricing can be challenging, especially for larger teams or non-profit organizations
Fulcrum pricing
The commentary is based on 8 reviews from Fulcrum G2 reviews.
While Fulcrum is praised for its flexibility and ease of use, some users find the pricing structure challenging, particularly smaller organizations and non-profits. Others mention that the value for the membership outweighs the cost increases. Despite these concerns, many users feel the software is worth the investment.
Users sentiment
See the Fulcrum pricing page.
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Fulcrum has a free trial.
Professional
Reliable offline data capture, Advanced drag-and-drop builder, Photo, audio, video, barcode, QR code, and signature capture, Dynamic calculation, requirement, and visibility logic, Repeatables and linked records, Advanced online and offline geospatial capabilities, Data import/export and reports, Security and auditing features, Data shares: 10, Standard email and in-app support.
Elite
All the features available in Professional, as well as: AI-based Audio FastFill, Access to advanced AI capabilities, Esri ArcGIS Enterprise Connectivity, Operational API access, Query API access, Audit logging, Single Sign-On (SSO) and SCIM, Webhooks, AI-powered face blurring, Priority support, Data shares: 50, Priority email, in-app, and phone support.
Enterprise
All the features available in Elite, as well as: Enterprise License Agreement tailored to your needs, Unlimited users, Assigned Customer Success Manager, Data shares: Unlimited, Priority email, in-app, and phone support.
Fulcrum alternatives
FieldaBetter suited for energy, engineering, and utilities. Has significantly more momentum.Read more
SalesRabbitBetter fit for direct sales and customer relationship management. Geared towards outside sales teams seeking lead management, performance tracking, and sales process optimization. A strong SalesRabbit alternative for field data collection.Read more
Google Earth ProBetter for visualizing geographical data. Free, unlike Fulcrum. Less focused on field data collection. Desktop-based, not mobile-first.Read more
ObzervrBetter for companies with large asset bases needing to transition from paper-based systems. Has more momentum in terms of growth.Read more
SortScapeBetter for lawn care businesses needing scheduling, routing, and QuickBooks integration. Priced lower than Fulcrum, specifically designed for smaller businesses. Ease of use is a key differentiator as a Fulcrum alternative and competitor.Read more
Fulcrum FAQ
What is Fulcrum and what does Fulcrum do?
Fulcrum is a cloud-based platform streamlining field data collection and inspections. Users create custom mobile forms for offline use, capturing location data and integrating with mapping software. It's ideal for utilities, construction, and environmental services, improving data accuracy and operational efficiency.
How does Fulcrum integrate with other tools?
Fulcrum integrates seamlessly with existing tech stacks using APIs and other methods. This allows for smooth data transfer and enhanced interoperability with other software tools. It's designed to connect with the tools you already use.
What the main competitors of Fulcrum?
Top alternatives to Fulcrum include Fielda, Forms On Fire, and SnapInspect. These competitors offer similar features like customizable mobile forms, offline data collection, and reporting tools, catering to businesses with field operations needing efficient data collection and management. Other options include SalesRabbit, Jotform, and Simpro.
Is Fulcrum legit?
Yes, Fulcrum is a legitimate software company. They offer a cloud-based platform for field data collection and inspections, with features like customizable forms and offline access. User reviews praise its customizability and customer support. Consider exploring keywords like "is Fulcrum safe" for additional information.
How much does Fulcrum cost?
Fulcrum's Professional plan is $39 per user per month, while the Elite plan costs $52 per user per month. Enterprise plan pricing is not publicly available. A free trial is available for those wanting to test Fulcrum's data collection capabilities.
Is Fulcrum customer service good?
Fulcrum's customer service receives positive feedback. Users describe the support team as "excellent," "responsive," "helpful," and "quick." They appreciate the support team's assistance with questions, troubleshooting, and even custom report modifications.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.