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FieldCircle description
FieldCircle is a cloud-based software designed to help businesses manage their field service and maintenance operations. Its features cover a wide range of needs, including work order management, asset tracking, inventory control, scheduling, and reporting. This helps improve operational efficiency, reduce costs, and ensure compliance with industry regulations. FieldCircle is suitable for various industries, including healthcare, manufacturing, retail, and more. The platform is mobile-friendly, allowing technicians to access information and update tasks from the field. FieldCircle emphasizes personalized onboarding and ongoing support for its users.
Who is FieldCircle best for
FieldCircle is a cloud-based field service management software ideal for small and medium businesses (SMBs) in various sectors. It offers features like work order management, asset tracking, and inventory control to streamline field operations. A 30-day free trial and personalized onboarding are available. Several pricing tiers cater to different needs, from the Starter plan to custom Enterprise solutions.
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Best fit for small to medium-sized businesses.
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Suitable for businesses across various industries.
FieldCircle features
| Supported FieldCircle offers mobile access via a dedicated mobile application. |
| Supported FieldCircle tracks the full history of maintenance tasks performed on assets. |
| Supported FieldCircle supports creating work orders for maintenance tasks. |
| Supported FieldCircle supports scheduling both preventive and reactive maintenance. |
| Supported FieldCircle supports job scheduling and dispatching to technicians. |
| Supported FieldCircle supports stock management, including tracking stock levels and movements. |
FieldCircle pricing
The commentary is based on 1 reviews from FieldCircle G2 reviews.
FieldCircle is praised for its cost-effectiveness and affordability, making it a valuable solution for businesses seeking efficient field service management. However, some users note that customization options can be costly. Despite this, its incident creation and AMC management features deliver tangible business benefits.
See the FieldCircle pricing page.
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FieldCircle has a free trial.
Starter
Includes Work Order, Preventive Maintenance, Asset Management, Calendar-based Scheduling, Drag and Drop Scheduling, ‘QuickBooks Online’ Integration, and Technician App. It allows up to 100 Jobs/Month (Work Orders+PM) and 1000 Assets.
Professional
Includes everything in the Starter plan plus Parts and Inventory Management, Request Portal, Location and Sites Management, Labor and Cost Tracking, Contract Management, E-sign Documents, Timesheets and Time Tracking, QR Codes, and Custom Forms and Checklist Builder (Procedure). It allows up to 700 Jobs/Month (Work Orders+PM) and 2000 Assets.
Business
Includes all features from the Professional plan, along with Customer Portal, Purchase Orders (PO), RFQ and Vendor Quotes, Asset Downtime Tracking, Meter Reading, Asset Depreciation, Asset Cost of Ownership, Vendor and Subcontractor Management, and Smart Forms (Condition-based Forms with Advanced Logic). It allows up to 1500 Jobs/Month (Work Orders+PM) and 5000 Assets.
Enterprise
Includes all features from the Business plan plus Customer Mobile App, Advanced Dispatcher, Open APIs, Custom Integration, IoT and Sensor Integration, Workflow Automation and Customization, Dedicated Account Manager, Custom Features, Escalation Workflows, and External Work Orders.
Starter
Includes Work Order, Inspection and Audits, Drag and drop Calendar-based Scheduling, Customer Management, and Technician App. It allows up to 100 Jobs/Month (Work Orders+PM).
Professional
Includes everything in the Starter plan plus Quotes and Estimates, Inventory and Parts Management, Warranty and Contracts, Price Book, Timesheets and Time Tracking, Labor and Cost Tracking, Service Request Portal, Custom Checklist and Form Builder, Build Crew and Teams, Invoice Management, and ‘QuickBooks Online’ Integration. It allows up to 800 Jobs/Month (Work Orders+PM).
Business
Includes everything in Professional plus Asset and Equipment Management, QR Codes, Profitability Reports, E-sign Documents, Technician Location Tracking, Territory and Site Management, Assign Specific Techs to Customer, and Custom Roles and Permissions. It allows up to 1500 Jobs/Month (Work Orders+PM) and 3000 Assets.
Enterprise
Includes everything in the Business plan plus Clubbed Work Order, Advanced Dispatcher, Vendor Management, Customer Portal and Mobile App, Open APIs, Custom Integration, Workflow Automation and Customization, Dedicated Account Manager, and Custom Features.
FieldCircle alternatives
MobiWorkMobiWork has slower momentum and some users report its mobile app has limited functionality and bugs. It also has unreliable work order notifications. A FieldCircle alternative.Read more
ServiceNow Connected OperationsBetter for larger businesses. More automation and AI features. A strong ServiceNow competitor.Read more
Wello SolutionsHas stronger employee growth momentum. Offers a lower starting price point. Includes offline access for technicians. Provides a 14-day free trial.Read more
IFS UltimoBetter for mid-sized companies focused on maintenance and asset management. A good IFS Ultimo alternative for those in manufacturing, logistics, or healthcare. IFS Ultimo is known for ease of use and quick implementation.Read more
BigChangeBetter for manufacturing, construction, consumer goods, and retail. Customer service is highly rated by users. However, users dislike system crashes and high costs. BigChange is a FieldCircle competitor and alternative.Read more
ServiceMaxBetter for asset-centric industries. Built on Salesforce, enabling CRM and ERP integrations. Rated 4/5 on G2. Users praise scheduling, mobile access, and Salesforce integration but dislike instability, complex pricing, and slow support.Read more
FieldCircle FAQ
What is FieldCircle and what does FieldCircle do?
FieldCircle is cloud-based field service management software streamlining operations with work orders, asset tracking, inventory control, scheduling, and reporting. It's mobile-friendly, boosting efficiency and ensuring compliance for businesses, especially small to medium-sized companies. Personalized onboarding and support are included.
How does FieldCircle integrate with other tools?
FieldCircle integrates with QuickBooks and offers open APIs. It also provides custom integrations upon request, allowing for flexibility in connecting with other tools. More information on specific integrations may be limited.
What the main competitors of FieldCircle?
Top alternatives to FieldCircle include MobiWork, ServiceNow Connected Operations, Wello Solutions, IFS, BlueFolder, and Housecall Pro. These competitors offer similar field service management functionalities, catering to various industries and business sizes. They provide features such as work order management, scheduling, and asset tracking.
Is FieldCircle legit?
FieldCircle appears to be a legitimate software option for field service management. G2 reviews rate it 4.9/5, suggesting user satisfaction. However, further research is advised to determine if FieldCircle is safe and the right fit for your specific needs, especially regarding pricing and features for larger enterprises.
How much does FieldCircle cost?
FieldCircle's pricing includes the Starter plan at $199/month, Professional at $549/month, and Business at $649/month. The Enterprise plan has custom pricing. They also offer add-ons like additional work orders and assets. A 30-day free trial is available.
Is FieldCircle customer service good?
Customers praise FieldCircle's user-friendly interface and excellent customer support. They appreciate the personalized onboarding and helpful team. While some users mention difficulties with customization, the overall sentiment towards customer service is positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.