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Field Agent

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Last updated on

Company health

Employee growth
7% increase in the last year
Web traffic
28% decrease in the last quarter
Financing
April 2024 - $13M

Ratings

G2
4.5/5
(13)
Glassdoor
4.0/5
(68)

Field Agent description

Field Agent is a retail-focused data collection platform that connects businesses to a network of over two million shoppers. Through their app, Field Agent gathers in-store information such as product visibility, pricing, and on-shelf availability. Additionally, it offers services like mystery shopping, product testing, and consumer surveys. This allows businesses to gain real-time insights into customer behavior and market trends. Field Agent caters to both large and small businesses with its self-service marketplace and customizable project options.

Who is Field Agent best for

We find that Field Agent is particularly useful for consumer goods and retail businesses seeking real-time market research and customer insights. It connects businesses to a network of over two million shoppers, gathering in-store data such as product availability and pricing. It's a really helpful tool to understand shopper behavior and market trends, giving businesses a competitive edge.

  • We find Field Agent ideal for businesses of any size, from small startups to large enterprises, seeking to optimize retail execution.

  • In our experience, Field Agent is a strong fit for the retail industry and consumer goods brands looking to improve in-store visibility.

Field Agent features

Supported

In-Store Visibility: Provides solutions for auditing stores, including Display Audits, Price Checks, On-Shelf Availability, and Comprehensive Item Checkup.

Supported

Shopper Insights: Offers insights into shopper behavior through Mystery Shopping, Product Insights, Concept Testing, Shelf Evaluation, and Competitive Insights.

Supported

Drive Trial: Helps drive product trials through Ratings & Reviews and Buy & Try programs.

Supported

Ratings & Reviews Subscription: Provides a subscription service for monitoring and managing product ratings and reviews.

Supported

Mystery Shop Subscription: Offers a subscription service for conducting mystery shopping to gather insights on customer experience.

Supported

Data & Insights Subscription: Provides a subscription service for accessing data and insights related to retail performance.

Supported

Connecting Brands with Shoppers: Field Agent platform connects brands, retailers, and agencies with stores, sales, and shoppers by harnessing a crowd of over two million app-users across the U.S.

Field Agent alternatives

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Field Agent FAQ

  • What is Field Agent and what does Field Agent do?

    Field Agent helps businesses gather crucial retail data. We find that their two million shopper network provides insights into pricing, product placement, and shopper behavior through their app. They also offer surveys and mystery shopping services.

  • How does Field Agent integrate with other tools?

    There is no information available regarding Field Agent's integrations with other tools. We recommend checking their website or contacting their sales team for further details.

  • What the main competitors of Field Agent?

    We find that Wiser Solutions, Profitero, mindsite, and Shelvz are the main competitors to Field Agent, focusing on retail data and analytics. Glow and Pollfish are also alternatives, specializing in consumer surveys and insights, similar to some of Field Agent's offerings.

  • Is Field Agent legit?

    Yes, Field Agent is a legitimate business. They help companies gather real-time data and insights using a large network of shoppers. With positive ratings on G2 and Glassdoor, we find that they appear to be a reliable option for retail businesses.

  • How much does Field Agent cost?

    I'm sorry, but pricing information for Field Agent is not available at this time. We recommend checking their website or contacting their sales team for the latest pricing details.

  • Is Field Agent customer service good?

    We find that Field Agent's customer service is generally viewed as excellent, with users highlighting their helpfulness in resolving concerns and problems related to projects or items. One user mentioned being pleased with the support provided, but another user reported account freezing issues.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.