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Eventbrite description
Eventbrite is an all-in-one event management platform for businesses to organize, promote, and manage in-person and virtual events. Its tools help you create branded event pages, sell tickets online, reach wider audiences through social media marketing, and track sales performance. Eventbrite is known for its large marketplace where users can discover and register for events.
Who is Eventbrite best for
Eventbrite is an all-in-one event management platform streamlining event creation, promotion, and management. Users praise its user-friendly interface, wide reach, and seamless ticketing. However, some users have reported high fees and difficulties with customer support. Eventbrite is suitable for businesses and individuals seeking an easy-to-use platform for various event formats.
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Best for small to medium-sized businesses.
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Ideal for various sectors, including E-commerce, Retail, Hospitality, and more.
Eventbrite features
| Supported Eventbrite supports discount and access codes for events, boosting marketing strategies. |
| Supported Eventbrite allows users to sell tickets for events online. |
| Supported Eventbrite fully supports online registration for attendees. |
| Supported Eventbrite offers direct integrations with Facebook and Instagram for event promotion and marketing tools for other platforms. |
| Supported Eventbrite allows automated emails such as confirmations, reminders, and updates. |
| Supported Eventbrite offers various event promotion channels, including social media integration, email marketing, and targeted ads. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Eventbrite reviews
We've summarised 3262 Eventbrite reviews (Eventbrite Software Advice reviews, Eventbrite GetApp reviews, Eventbrite TrustPilot reviews, Eventbrite Capterra reviews and Eventbrite G2 reviews) and summarised the main points below.
- User-friendly interface for both event creators and attendees.
- Easy event creation and management tools.
- Wide reach and discoverability of events.
- Seamless ticket purchasing and management, including mobile ticketing.
- High fees for both free and paid events are a common complaint.
- Difficulty contacting customer support and slow response times.
- Issues with refunds for cancelled or postponed events.
- Limited customization options for event pages and branding.
Eventbrite pricing
The commentary is based on 369 reviews from Eventbrite Capterra reviews, Eventbrite G2 reviews, Eventbrite GetApp reviews, Eventbrite Software Advice reviews and Eventbrite TrustPilot reviews.
Eventbrite's pricing structure is a common concern. While many appreciate the free features for smaller events, the fees for larger events and add-ons are often considered high, impacting affordability for some organizers and attendees. Some users have experienced unclear or unexpected charges.
Users sentiment
See the Eventbrite pricing page.
Eventbrite alternatives
MeetmapsBetter for hospitality and tourism. Focuses on networking features like 1-on-1 meeting scheduling and matchmaking. Eventbrite is growing faster.Read more
AngageBetter for enhancing audience engagement with tools like polls and quizzes. A dedicated mobile event app provides real-time information and networking opportunities. Consider this Eventbrite alternative if enhanced engagement and mobile access are top priorities.Read more
BevyBetter for community building and engagement. More suitable for medium and large businesses. Focuses on online communities, offering integrations with marketing and CRM platforms. Bevy is a strong Eventbrite competitor and alternative for fostering customer relationships.Read more
Webex Events (formerly Socio)Better for hybrid events. Offers better customer service, ease of use, and scalability. Provides live streaming and Zoom integration. Eventbrite alternative focusing on attendee engagement and data-driven insights. Webex Events competitor with flexible design adaptable to various event formats.Read more
EventcomboBetter 24/7 customer support and more integrations. Has stronger momentum based on employee growth. A steeper learning curve for new users. Eventcombo is a strong Eventbrite competitor and alternative.Read more
NunifyBetter for facilitating attendee networking with AI-powered matchmaking. Excellent customer support and user-friendly event app. Nunify is a strong Eventbrite competitor and alternative.Read more
Eventbrite FAQ
What is Eventbrite and what does Eventbrite do?
Eventbrite is an event management platform that helps businesses create, promote, and manage in-person and virtual events. It offers tools for online ticketing, registration, marketing, and sales tracking. Eventbrite also provides a marketplace for event discovery.
How does Eventbrite integrate with other tools?
Eventbrite integrates with Facebook and Instagram for social media promotion and offers marketing tools for other platforms. It also supports email communication through automated confirmations, reminders, and updates.
What the main competitors of Eventbrite?
Eventbrite's main competitors include Bevy, Angage, Eventcombo, Livestorm, HeySummit, and Constant Contact. These platforms offer similar event management features such as ticketing, registration, and marketing tools. Some, like Bevy, focus on community building, while others like Livestorm specialize in online events.
Is Eventbrite legit?
Yes, Eventbrite is a legitimate and widely used event management platform. It's known for its user-friendly interface and extensive event marketplace. However, be aware of potential downsides like high fees and customer service challenges.
How much does Eventbrite cost?
Eventbrite's pricing details are not publicly available. To get specific pricing information for your event needs, it's recommended to contact Eventbrite directly.
Is Eventbrite customer service good?
Eventbrite's customer service receives mixed reviews. While some users praise the helpful and responsive support team, many others report significant difficulties contacting support and slow response times, leading to frustration, especially with refunds or cancellations.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.