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ETQ Reliance QMS

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Company health

Employee growth
1% decrease in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.2/5
(491)
Capterra
4.6/5
(47)

ETQ Reliance QMS description

ETQ Reliance is a comprehensive quality management system (QMS) software designed for businesses of all sizes, with a strong presence in industries like manufacturing, pharmaceuticals, and medical devices. This cloud-based software helps companies manage various aspects of quality control, including document control, audits, corrective actions, and supplier management. ETQ Reliance stands out with its flexibility, allowing customization to fit specific business processes. It emphasizes data analysis and automation to help businesses make informed decisions, ensure compliance with industry standards, and ultimately reduce costs associated with quality management.


Who is ETQ Reliance QMS best for

ETQ Reliance is a comprehensive quality management system (QMS) perfect for quality-driven businesses. Users praise its configurability and out-of-the-box modules. However, some find navigation cumbersome and updates disruptive. Consider ETQ Reliance if you need robust quality management, but be prepared for a learning curve.

  • Best fit for large enterprises but suitable for mid-sized businesses.

  • Ideal for manufacturing, life sciences, pharmaceuticals, and medical devices.


ETQ Reliance QMS features

Supported

ETQ Reliance supports generating reports based on quality metrics through advanced analytics.

Supported

ETQ Reliance supports deviation management with its Quality Events application.

Supported

ETQ Reliance supports audit planning and scheduling, including scope, objectives, criteria, and resources.

Supported

ETQ Reliance supports managing customer complaints.

Supported

ETQ Reliance supports storing various documents, including safety-related ones.

Supported

ETQ Reliance fully supports CAPA management, including defining, addressing, and managing issues.

Supported

ETQ Reliance supports tracking document status and location, including safety-related documents.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.67

Ease of Use

Rather positive
+0.36

Reliability and Performance

Neutral
-0.06

Ease of Implementation

Neutral
-0.05

Scalability

Rather positive
+0.6

ETQ Reliance QMS reviews

We've summarised 538 ETQ Reliance QMS reviews (ETQ Reliance QMS Capterra reviews and ETQ Reliance QMS G2 reviews) and summarised the main points below.

Pros of ETQ Reliance QMS
  • Highly configurable platform adaptable to various business needs.
  • Out-of-the-box modules provide a solid foundation for quality processes.
  • Integration with other systems, including ERP and Salesforce.
  • Excellent technical support and customer service.
  • Comprehensive document control and training capabilities.
Cons of ETQ Reliance QMS
  • Too many clicks to navigate to desired information.
  • Frequent updates/patches require re-learning.
  • Limited reporting capabilities, especially cross-module reporting.
  • ETQ Insights analytics platform is costly and not well-designed.
  • Mobile app lacks essential features and has usability issues.

ETQ Reliance QMS pricing

The commentary is based on 29 reviews from ETQ Reliance QMS Capterra reviews and ETQ Reliance QMS G2 reviews.

ETQ Reliance QMS is a powerful and highly configurable QMS solution, but it comes at a premium price. The cost, especially for smaller companies, and customization expenses are frequently cited concerns. Despite the price, many users find the robust features and customization options justify the investment for enterprise-level quality management.

Users sentiment

Strongly negative
-1

See the ETQ Reliance QMS pricing page.


ETQ Reliance QMS alternatives

  • Logo of 1factory
    1factory
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  • Logo of ComplianceQuest
    ComplianceQuest
    Cloud-based quality, safety, and compliance management for manufacturers.
    Read more
  • Logo of Cority Platform
    Cority Platform
    Streamlines environment, health, safety, and sustainability management.
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    nDash
    Find, manage, and pay vetted freelance writers.
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  • Logo of Ideagen Quality Management
    Ideagen Quality Management
    Streamlines quality, compliance, and document management.
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  • Logo of Intellect
    Intellect
    Streamlines quality processes, manages compliance, reduces operational costs.
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ETQ Reliance QMS FAQ

  • What is ETQ Reliance QMS and what does ETQ Reliance QMS do?

    ETQ Reliance QMS is a cloud-based quality management system designed for businesses of all sizes, especially in manufacturing, pharmaceuticals, and medical devices. It offers modules for document control, audits, CAPA management, and more, enabling compliance, reducing costs, and improving quality processes. It's highly configurable but some users find navigation complex.

  • How does ETQ Reliance QMS integrate with other tools?

    ETQ Reliance integrates with other systems, including ERP and Salesforce, enabling streamlined data exchange and process automation. This integration capability enhances its flexibility and allows for a more comprehensive quality management approach.

  • What the main competitors of ETQ Reliance QMS?

    Top alternatives to ETQ Reliance QMS include ComplianceQuest, Qualio, Intellect, and Dot Compliance QMS. These competitors offer similar QMS functionality, often specializing in specific industries like life sciences or manufacturing with cloud-based and AI-powered solutions.

  • Is ETQ Reliance QMS legit?

    Yes, ETQ Reliance QMS is a legitimate quality management system (QMS) software. It's a safe and established platform used by many businesses, especially in manufacturing, pharmaceuticals, and medical devices, for managing quality control and ensuring compliance. It's known for its flexibility and comprehensive features.

  • How much does ETQ Reliance QMS cost?

    I cannot find pricing information for ETQ Reliance QMS. Contact ETQ directly for product pricing and to determine if the QMS system is worth the investment for your business.

  • Is ETQ Reliance QMS customer service good?

    ETQ Reliance QMS customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, others express frustration with slow response times and the need to repeatedly explain issues. Some users also find the support team's troubleshooting skills lacking, particularly for complex configurations.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.