Logo of Esri ArcGIS

Esri ArcGIS

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Company health

Employee growth
5% increase in the last year
Web traffic
6% decrease in the last quarter

Ratings

G2
4.5/5
(531)
Glassdoor
4.0/5
(1527)

Esri ArcGIS description

Esri ArcGIS is a suite of software tools for mapping and understanding location data. It allows you to visualize your data on maps, analyze it to find patterns and trends, and share those insights with others in your organization. ArcGIS offers solutions for businesses of all sizes, across industries, helping them make better decisions using the power of location. They are a market leader in this space and provide tools to help organizations understand and act upon complex geographic information.


What companies are using Esri ArcGIS?

Vodafone is using Esri ArcGIS
Vodafone
Cisco is using Esri ArcGIS
Cisco
Miami International Airport is using Esri ArcGIS
Miami International Airport
CBRE is using Esri ArcGIS
CBRE
Zapier is used by Vodafone, Cisco, Miami International Airport, CBRE.

Who is Esri ArcGIS best for

Esri ArcGIS is a powerful mapping and spatial analytics software suitable for organizations of all sizes. Users praise its extensive features and industry-leading capabilities but note the high cost and complex learning curve. ArcGIS helps visualize data on maps, analyze patterns, and share insights for better decision-making.

  • Best fit for small, medium, and large businesses.

  • Ideal for numerous sectors, including Healthcare, Finance, Manufacturing, and Government.


Esri ArcGIS features

Type in the name of the feature or in your own words tell us what you need
Supported

ArcGIS supports creating and displaying 3D maps.

Supported

ArcGIS offers geoprocessing tools like buffering, clipping, and spatial joins.

Supported

ArcGIS supports importing, storing, and managing ESRI Geodatabases (.gdb).

Supported

ArcGIS supports geocoding services through its API and locators.

Supported

ArcGIS provides access to both commercial and open-source satellite imagery.

Supported

ArcGIS offers geospatial analytics, visualizing data with geographic context through maps and spatial algorithms.

Supported

ArcGIS supports importing, storing, and managing GeoTIFF files.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.56

Reliability and Performance

Neutral
-0.2

Esri ArcGIS reviews

We've summarised 530 Esri ArcGIS reviews (Esri ArcGIS G2 reviews) and summarised the main points below.

Pros of Esri ArcGIS
  • Powerful geoprocessing and spatial analysis tools praised.
  • Extensive mapping and visualization capabilities.
  • Wide range of features and applications across industries.
  • Large user community and readily available support resources.
  • Industry-standard GIS software with continuous updates and improvements.
Cons of Esri ArcGIS
  • High cost of software and extensions noted by many users.
  • Steep learning curve, requires training and experience.
  • Performance issues like slow loading, freezing, and crashing reported.
  • Software can be resource-intensive, requiring powerful hardware.
  • Limited offline functionality and data sharing capabilities.

Esri ArcGIS pricing

The commentary is based on 46 reviews from Esri ArcGIS G2 reviews.

ArcGIS is a powerful GIS tool with a wide range of features, but its high cost and complex licensing structure are frequently criticized. While many users find the investment worthwhile, particularly larger organizations, the price can be prohibitive for smaller businesses and individuals.

Users sentiment

Strongly negative
-1

Esri ArcGIS alternatives

  • Logo of ArcGIS Enterprise
    ArcGIS Enterprise
    Better for medium to large businesses needing a secure, customizable platform to manage and share geospatial data. Not suitable for small businesses.
    Read more
  • Logo of ArcGIS Pro
    ArcGIS Pro
    Better for GIS professionals needing 3D visualization and advanced analysis. Easier to use, but with a steeper learning curve for existing ArcGIS users. More modern interface with better performance, but higher system requirements. A strong ArcGIS alternative for specialized needs.
    Read more
  • Logo of CleverMaps
    CleverMaps
    Better for smaller businesses. Not ideal for enterprise companies. A good ArcGIS alternative for those prioritizing ease of use and data integration.
    Read more
  • Logo of Tableau
    Tableau
    Better for non-GIS-specific data visualization and analysis. Easier to use with a drag-and-drop interface. More affordable, though pricing transparency is an issue for both ArcGIS alternatives. Wider industry applicability with documented use in e-commerce, retail, hospitality, and media.
    Read more
  • Logo of Google Earth Pro
    Google Earth Pro
    Better for individual users and educational purposes. Free to use. More focused on visualization and exploration than deep analysis. Simpler interface.
    Read more
  • Logo of IPinfo
    IPinfo
    Better for developers needing IP address geolocation and related data. Simpler, easier to use, and faster growing than the ArcGIS platform. More affordable for smaller businesses needing IP data. An ArcGIS alternative or competitor for specific use cases.
    Read more

Esri ArcGIS FAQ

  • What is Esri ArcGIS and what does Esri ArcGIS do?

    Esri ArcGIS is a comprehensive suite of mapping and spatial analytic software for visualizing, analyzing, and sharing location-based data. It helps businesses and organizations across various industries make informed decisions using the power of location intelligence. ArcGIS offers robust tools for geoprocessing, 3D visualization, and spatial analysis.

  • How does Esri ArcGIS integrate with other tools?

    Esri ArcGIS integrates with other platforms and tools through APIs and SDKs. It supports integration with Microsoft Office, SAP, and various open-source libraries. This allows for extending functionalities and data sharing.

  • What the main competitors of Esri ArcGIS?

    Top alternatives to Esri ArcGIS include ArcGIS Enterprise, ArcGIS Pro, CleverMaps, Tableau, and Google Earth Pro. These competitors offer similar mapping, spatial analysis, and data visualization capabilities, catering to various needs and budgets.

  • Is Esri ArcGIS legit?

    Yes, Esri ArcGIS is a legitimate and widely used GIS software. It's known for its powerful mapping and spatial analysis tools. However, some users mention the high cost and complex interface.

  • How much does Esri ArcGIS cost?

    Esri ArcGIS pricing is not publicly available. Contact Esri for a customized quote based on your specific product needs and user requirements. Consider exploring alternative GIS software if budget is a primary concern.

  • Is Esri ArcGIS customer service good?

    Esri ArcGIS customer service receives positive feedback. Users highlight the helpfulness of the support team and the extensive online resources, including forums and tutorials. While some experienced difficulty accessing support for older software versions, most find the customer service to be excellent and readily available.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.