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Docebo

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Company health

Employee growth
9% increase in the last year
Web traffic
1% increase in the last quarter
Financing
June 2021 - $165M

Ratings

G2
4.3/5
(620)
Capterra
4.4/5
(174)
TrustPilot
2.8/5
(3)
Glassdoor
3.9/5
(269)

Docebo description

Docebo is a cloud-based learning platform designed for mid-sized and larger businesses. It offers solutions for employee training, customer education, and partner enablement. Docebo's features include content creation, automated workflows, and learning analytics. Its AI capabilities can personalize learning experiences, automate tasks, and speed up content creation. Docebo integrates with popular tools like Salesforce and Microsoft Teams and offers a mobile app for learning on-the-go.


What companies are using Docebo?

Booking.com is using Docebo
Booking.com
Ellucian is using Docebo
Ellucian
SATO is using Docebo
SATO
FintechOS is using Docebo
FintechOS
ZooM is using Docebo
ZooM
Zapier is used by Booking.com, Ellucian, SATO, FintechOS, ZooM.

Who is Docebo best for

Docebo is a robust learning platform perfect for mid-sized to large businesses seeking to train employees, customers, and partners. Users praise its customizable platform, user-friendly interface, and excellent customer support. However, some find reporting and certain integrations challenging. Docebo offers AI-powered course creation, mobile access, and learning path creation, making it a versatile solution for diverse training needs.

  • Best fit for medium and large businesses.

  • Ideal for various sectors, including Retail, Healthcare, Finance, and Technology.


Docebo features

Type in the name of the feature or in your own words tell us what you need
Supported

Docebo supports AI-powered course creation from documents and from scratch.

Supported

Docebo supports creating training content, tracking progress, and assessing knowledge retention.

Supported

Docebo supports mobile learning via its native mobile app.

Supported

Docebo allows creating and sharing various educational resources.

Supported

Learning paths can be created and customized.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.42

Customer Service

Strongly positive
+0.74

Ease of Use

Strongly positive
+0.73

Reliability and Performance

Rather positive
+0.45

Ease of Implementation

Neutral
+0.25

Scalability

Strongly positive
+0.78

Docebo reviews

We've summarised 797 Docebo reviews (Docebo GetApp reviews, Docebo Software Advice reviews, Docebo TrustPilot reviews, Docebo Capterra reviews and Docebo G2 reviews) and summarised the main points below.

Pros of Docebo
  • Highly customizable platform with robust features.
  • User-friendly interface, easy to navigate.
  • Excellent and responsive customer support.
  • Scalable platform suitable for various training needs.
  • Regular updates and improvements based on user feedback.
Cons of Docebo
  • Difficult to pull data and generate specific reports.
  • Limited customization for analytics and reporting.
  • Some integrations, like with Zoom, have limitations.
  • Occasional bugs and glitches can hinder the user experience.

Docebo pricing

The commentary is based on 67 reviews from Docebo Capterra reviews, Docebo G2 reviews and Docebo Software Advice reviews.

Docebo's pricing is generally considered reasonable and a good value, especially for its robust feature set. However, some users mention additional costs for features like Docebo Connect and some reporting functions, which can be a concern for smaller businesses or those with limited budgets. Others noted the frequent release of new features with added costs can be frustrating.

Users sentiment

Rather negative
-0.42

See the Docebo pricing page.


Docebo alternatives

  • Logo of Kallidus Learn
    Kallidus Learn
    Better suited for users focused on pre-built content libraries and blended learning approaches. More focused on heavily regulated industries like healthcare, retail, and finance. Kallidus Learn has better ratings on G2, Capterra, and Glassdoor but is growing slower than Docebo. Users appreciate the user-friendly interface and customer support but find some administrative tasks and reporting complexities cumbersome. Some integrations can be challenging.
    Read more
  • Logo of Studytube
    Studytube
    Better for compliance training and skill management. More focused on small and medium-sized businesses. Has a smaller user base and is growing slower.
    Read more
  • Logo of WorkRamp
    WorkRamp
    Better for e-commerce, tech, and marketing. Has a smaller user base and is declining in popularity. More focused on sales enablement. Less versatile reporting features.
    Read more
  • Logo of Knowledge Anywhere LMS
    Knowledge Anywhere LMS
    Simpler authoring tools. Has transparent pricing and easy platform migration. Growing website traffic faster, though the company itself has less momentum. Fewer integrations and no AI-powered features for personalized learning. Lacks mobile learning capabilities.
    Read more
  • Logo of Paradiso LMS
    Paradiso LMS
    Better for smaller businesses. Offers more out-of-the-box courses. Has embedded chat support. Docebo alternative; Docebo competitor. Has less momentum.
    Read more
  • Logo of Teachfloor
    Teachfloor
    Better for smaller businesses focused on interactive learning and community engagement. Has a cleaner, more modern interface, but fewer reporting features. A Docebo competitor and alternative with more affordable pricing, particularly for small businesses.
    Read more

Docebo FAQ

  • What is Docebo and what does Docebo do?

    Docebo is a cloud-based learning management system (LMS) ideal for mid-sized to large businesses. It offers AI-powered tools for creating, delivering, and tracking training content for employees, customers, and partners. Docebo excels in personalized learning paths, automation, and integrations with popular business software.

  • How does Docebo integrate with other tools?

    Docebo offers seamless integrations with various business tools, including Salesforce, Microsoft Teams, and other popular platforms. This interoperability streamlines workflows and enhances the learning experience by connecting training with existing systems.

  • What the main competitors of Docebo?

    Docebo competes with learning management systems (LMS) like TalentLMS, Absorb LMS, and WorkRamp. Alternatives focused on sales training include SmartWinnr. Disprz offers similar employee development tools, while Rippling provides a broader human resources platform.

  • Is Docebo legit?

    Yes, Docebo is a legitimate learning management system (LMS) used by many organizations. It's known for its robust features, AI capabilities, and customizability. However, some users find reporting difficult and experience occasional bugs.

  • How much does Docebo cost?

    Docebo doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific learning and development needs. Consider factors like user count and desired features to determine if Docebo's product pricing is worth it.

  • Is Docebo customer service good?

    Docebo receives positive feedback for its customer support. Users mention the helpfulness and responsiveness of the support team and customer success managers, highlighting their proactive approach and commitment to finding solutions. However, some users have reported occasional difficulties getting timely support for more complex issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.