Docebo is a cloud-based learning platform designed for mid-sized and larger businesses. It offers solutions for employee training, customer education, and partner enablement. Docebo's features include content creation, automated workflows, and learning analytics. Its AI capabilities can personalize learning experiences, automate tasks, and speed up content creation. Docebo integrates with popular tools like Salesforce and Microsoft Teams and offers a mobile app for learning on-the-go.
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Who is Docebo best for
Docebo is a robust learning platform perfect for mid-sized to large businesses seeking to train employees, customers, and partners. Users praise its customizable platform, user-friendly interface, and excellent customer support. However, some find reporting and certain integrations challenging. Docebo offers AI-powered course creation, mobile access, and learning path creation, making it a versatile solution for diverse training needs.
Best fit for medium and large businesses.
Ideal for various sectors, including Retail, Healthcare, Finance, and Technology.
Docebo features
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Supported
Docebo supports AI-powered course creation from documents and from scratch.
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Docebo supports creating training content, tracking progress, and assessing knowledge retention.
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Docebo supports mobile learning via its native mobile app.
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Docebo allows creating and sharing various educational resources.
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Learning paths can be created and customized.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.42
Customer Service
Strongly positive
+0.74
Ease of Use
Strongly positive
+0.73
Reliability and Performance
Rather positive
+0.45
Ease of Implementation
Neutral
+0.25
Scalability
Strongly positive
+0.78
Docebo reviews
We've summarised 797 Docebo reviews (Docebo GetApp reviews, Docebo Software Advice reviews, Docebo TrustPilot reviews, Docebo Capterra reviews and Docebo G2 reviews) and
summarised the main points below.
Pros of Docebo
Highly customizable platform with robust features.
User-friendly interface, easy to navigate.
Excellent and responsive customer support.
Scalable platform suitable for various training needs.
Regular updates and improvements based on user feedback.
Cons of Docebo
Difficult to pull data and generate specific reports.
Limited customization for analytics and reporting.
Some integrations, like with Zoom, have limitations.
Occasional bugs and glitches can hinder the user experience.
Docebo pricing
The commentary is based on 67 reviews from Docebo Capterra reviews, Docebo G2 reviews and Docebo Software Advice reviews.
Docebo's pricing is generally considered reasonable and a good value, especially for its robust feature set. However, some users mention additional costs for features like Docebo Connect and some reporting functions, which can be a concern for smaller businesses or those with limited budgets. Others noted the frequent release of new features with added costs can be frustrating.
Better suited for users focused on pre-built content libraries and blended learning approaches. More focused on heavily regulated industries like healthcare, retail, and finance. Kallidus Learn has better ratings on G2, Capterra, and Glassdoor but is growing slower than Docebo. Users appreciate the user-friendly interface and customer support but find some administrative tasks and reporting complexities cumbersome. Some integrations can be challenging.
Better for e-commerce, tech, and marketing. Has a smaller user base and is declining in popularity. More focused on sales enablement. Less versatile reporting features.
Simpler authoring tools. Has transparent pricing and easy platform migration. Growing website traffic faster, though the company itself has less momentum. Fewer integrations and no AI-powered features for personalized learning. Lacks mobile learning capabilities.
Better for smaller businesses. Offers more out-of-the-box courses. Has embedded chat support. Docebo alternative; Docebo competitor. Has less momentum.
Better for smaller businesses focused on interactive learning and community engagement. Has a cleaner, more modern interface, but fewer reporting features. A Docebo competitor and alternative with more affordable pricing, particularly for small businesses.
Docebo is a cloud-based learning management system (LMS) ideal for mid-sized to large businesses. It offers AI-powered tools for creating, delivering, and tracking training content for employees, customers, and partners. Docebo excels in personalized learning paths, automation, and integrations with popular business software.
How does Docebo integrate with other tools?
How does Docebo integrate with other tools?
Docebo offers seamless integrations with various business tools, including Salesforce, Microsoft Teams, and other popular platforms. This interoperability streamlines workflows and enhances the learning experience by connecting training with existing systems.
What the main competitors of Docebo?
What the main competitors of Docebo?
Docebo competes with learning management systems (LMS) like TalentLMS, Absorb LMS, and WorkRamp. Alternatives focused on sales training include SmartWinnr. Disprz offers similar employee development tools, while Rippling provides a broader human resources platform.
Is Docebo legit?
Is Docebo legit?
Yes, Docebo is a legitimate learning management system (LMS) used by many organizations. It's known for its robust features, AI capabilities, and customizability. However, some users find reporting difficult and experience occasional bugs.
How much does Docebo cost?
How much does Docebo cost?
Docebo doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific learning and development needs. Consider factors like user count and desired features to determine if Docebo's product pricing is worth it.
Is Docebo customer service good?
Is Docebo customer service good?
Docebo receives positive feedback for its customer support. Users mention the helpfulness and responsiveness of the support team and customer success managers, highlighting their proactive approach and commitment to finding solutions. However, some users have reported occasional difficulties getting timely support for more complex issues.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.