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DeepL description
DeepL is a translation software that utilizes artificial intelligence to provide accurate and natural-sounding translations. It offers various subscription plans, including a free version, to cater to individual and business needs. With a strong emphasis on data security and compliance with EU regulations, DeepL prioritizes user privacy. Its software supports over 30 languages and boasts a user-friendly interface accessible via web browsers, mobile apps, and desktop applications. DeepL is known for producing high-quality translations that capture subtle nuances often missed by other translation tools.
Who is DeepL best for
DeepL is great for individuals and companies that need accurate translations. We find it's most helpful for small to medium-sized businesses, but larger companies can benefit too. Users appreciate its ability to handle nuances and context, especially in German-to-English translations. Many also like that it can deal with HTML tags, which makes website translation easier. Keep in mind that some users have reported issues with translations for Russian and Ukrainian and have concerns about the pricing and customer support.
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Great for SMBs (1-100 employees) and mid-sized companies (101-1,000). Also a solid option for larger enterprises (1,001+).
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Suited for businesses across all industries needing accurate and nuanced translations, especially in software, IT, and telecommunications.
DeepL features
Supported Translate text in 33 languages: DeepL Translate allows users to translate text in 33 languages. This enables communication and understanding across different language barriers. |
Supported Translate files: DeepL Translate allows users to translate entire files, including PDFs, Word documents (.docx), and PowerPoint presentations (.pptx). This is useful for quickly translating large amounts of text without needing to copy and paste. |
Supported AI-powered edits with DeepL Write: DeepL Write offers AI-powered edits to improve writing quality. It helps users refine their grammar, style, and tone to create more polished and professional content. |
Supported Browser extension for Chrome: DeepL offers a browser extension for Chrome that allows users to translate text while reading and writing online. This is convenient for quickly understanding foreign language content and communicating in different languages. |
Supported Apps for Mac, iOS, Android, and Chrome: DeepL provides apps for Mac, iOS, and Android, allowing users to access translation services on various devices. This ensures accessibility and convenience for translating text on the go. |
Supported Document Translation: DeepL allows users to translate documents in various formats, including PDF, Word (DOCX), PowerPoint (PPTX), Excel, and Images. This is beneficial for quickly translating large documents without needing to copy and paste text. |
Supported Translation glossary: DeepL offers a translation glossary that allows users to customize translations by defining specific terms and phrases. This ensures consistency and accuracy in translations, especially for specialized or technical content. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
DeepL reviews
We've summarised 178 DeepL reviews (DeepL TrustPilot reviews and DeepL G2 reviews) and summarised the main points below.
- Excellent German-English translations, preserving nuances and context.
- Handles HTML tags during translation, simplifying website localization.
- Seamless WordPress integration via API for one-click article translation.
- User-friendly interface with convenient keyboard shortcuts.
- Provides alternative word choices and reformulation options.
- Inaccurate translations for Russian and Ukrainian languages.
- Limited language support, especially for Asian languages.
- Free version has limitations on usage and features.
- Aggressive upselling and push for paid subscriptions.
- Customer support can be slow or unresponsive.
DeepL pricing
The commentary is based on 56 reviews from DeepL G2 reviews and DeepL TrustPilot reviews.
We find DeepL's free version is adequate for casual use, but the character limits can be frustrating. The paid version (DeepL Pro) seems pricey to some users, and there are numerous complaints about billing issues, difficulty canceling subscriptions, and unresponsive customer service. Some users have found the paid features worth the cost, while others suggest exploring alternative translation services.
Users sentiment
See the DeepL pricing page.
DeepL alternatives
Azure Translator Text APIInstantly translates text in your software, reaching global audiences.Read more
Language I/O Conversational Translation ToolsReal-time translation for chat, voice, and email support.Read more
DeepL FAQ
We find DeepL to be a powerful AI-driven translation software known for its accuracy and natural-sounding output. It supports numerous languages, offers various tools like file translation and glossary creation, and is accessible through multiple platforms. In our experience, while DeepL excels in some language pairs, it may fall short in others, as noted by some users.
What is DeepL and what does DeepL do?
We find DeepL to be a powerful AI-driven translation software known for its accuracy and natural-sounding output. It supports numerous languages, offers various tools like file translation and glossary creation, and is accessible through multiple platforms. In our experience, while DeepL excels in some language pairs, it may fall short in others, as noted by some users.
We find DeepL integrates seamlessly with several tools. It offers a browser extension for Chrome, desktop apps for Mac, and mobile apps for iOS and Android. Additionally, DeepL provides an API for integration with other platforms, such as WordPress.
How does DeepL integrate with other tools?
We find DeepL integrates seamlessly with several tools. It offers a browser extension for Chrome, desktop apps for Mac, and mobile apps for iOS and Android. Additionally, DeepL provides an API for integration with other platforms, such as WordPress.
We find that DeepL's main competitors are Amazon Translate, Microsoft Translator, Google Translate, Smartling, Babylon, and Azure Translator Text API. These alternatives offer similar translation services, catering to various needs and budgets.
What the main competitors of DeepL?
We find that DeepL's main competitors are Amazon Translate, Microsoft Translator, Google Translate, Smartling, Babylon, and Azure Translator Text API. These alternatives offer similar translation services, catering to various needs and budgets.
We find DeepL to be a legitimate translation software. It's known for accurate translations, especially for European languages. However, we've also noticed some negative reviews regarding customer service and pricing.
Is DeepL legit?
We find DeepL to be a legitimate translation software. It's known for accurate translations, especially for European languages. However, we've also noticed some negative reviews regarding customer service and pricing.
DeepL offers a Starter plan for €5.99/month, Advanced plan for €19.99/month, and Ultimate plan for €49.99/month. Team subscriptions are also available. API pricing is not publicly available.
How much does DeepL cost?
DeepL offers a Starter plan for €5.99/month, Advanced plan for €19.99/month, and Ultimate plan for €49.99/month. Team subscriptions are also available. API pricing is not publicly available.
Based on user reviews, DeepL's customer service appears to be a significant concern. Many users report slow response times, unhelpful support, and difficulty canceling subscriptions. While some had positive experiences, the negative feedback is substantial.
Is DeepL customer service good?
Based on user reviews, DeepL's customer service appears to be a significant concern. Many users report slow response times, unhelpful support, and difficulty canceling subscriptions. While some had positive experiences, the negative feedback is substantial.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.