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DeepL description
DeepL is a translation software that utilizes artificial intelligence to provide accurate and natural-sounding translations. It offers various subscription plans, including a free version, to cater to individual and business needs. With a strong emphasis on data security and compliance with EU regulations, DeepL prioritizes user privacy. Its software supports over 30 languages and boasts a user-friendly interface accessible via web browsers, mobile apps, and desktop applications. DeepL is known for producing high-quality translations that capture subtle nuances often missed by other translation tools.
Who is DeepL best for
DeepL is a translation software known for its accurate and nuanced translations, especially for German and English. Businesses and individuals appreciate its user-friendly interface and HTML handling capabilities. However, some users have reported inaccuracies with Russian and Ukrainian translations, and limited language support. DeepL offers various subscription plans, including a free version with limitations.
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Best for small to medium-sized businesses.
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Suitable for various industries.
DeepL features
| Supported DeepL supports website and app translations via its API, server- and client-side. |
| Supported DeepL offers real-time voice-to-text translation with DeepL Voice. |
| Supported DeepL supports various file formats, including DOCX, PPTX, XLSX, PDF, TXT, HTML, and XLIFF. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
DeepL reviews
We've summarised 177 DeepL reviews (DeepL TrustPilot reviews and DeepL G2 reviews) and summarised the main points below.
- Excellent German-English translations, preserving nuances and context.
- Handles HTML tags during translation, simplifying website localization.
- Seamless WordPress integration via API for one-click article translation.
- User-friendly interface with convenient keyboard shortcuts.
- Provides alternative word choices and reformulation options.
- Inaccurate translations for Russian and Ukrainian languages.
- Limited language support, especially for Asian languages.
- Free version has limitations on usage and features.
- Aggressive upselling and push for paid subscriptions.
- Customer support can be slow or unresponsive.
DeepL pricing
The commentary is based on 53 reviews from DeepL G2 reviews and DeepL TrustPilot reviews.
DeepL's free version has character limits and users report a decline in quality, pushing many towards the paid Pro version. However, there are numerous complaints about billing issues, difficulty canceling subscriptions, and unresponsive customer service regarding unexpected charges. Some users consider the paid version overpriced for the value received.
Users sentiment
See the DeepL pricing page.
DeepL alternatives
CrowdinBetter for localization management and collaboration. Caters to software, IT, and professional services. Geared towards businesses needing translation management tools.Read more
LocalizeBetter for users without technical expertise in translation. A DeepL alternative growing faster with better customer support and ease of implementation. More suitable for those prioritizing ease of use.Read more
Google TranslateWider language support. More affordable for high-volume text translation. Easier to use, but less accurate for nuanced translations. DeepL alternative; Google Translate competitor.Read more
Trados StudioBetter for professional translators and translation agencies. Geared towards translation project management and leveraging translation memories. Has a steeper learning curve and is perceived as more expensive. A DeepL alternative and competitor.Read more
GlobalLinkBetter for enterprise clients needing robust localization management. More suitable for regulated industries like finance and healthcare. Higher ratings and positive reviews for customer support. However, some users find the interface complex and pricing unfavorable. A DeepL alternative for large-scale translation projects.Read more
POEditorBetter for software and digital content translation. Has wider industry applicability including e-commerce, retail, manufacturing, and more. Growing faster. A DeepL competitor and alternative.Read more
DeepL FAQ
What is DeepL and what does DeepL do?
DeepL is an AI-powered translation software known for delivering accurate and nuanced translations in over 30 languages. It offers various features including real-time voice translation, file compatibility, and website integration via API. While praised for excellent German-English translations, some users report issues with other languages and customer support.
How does DeepL integrate with other tools?
DeepL integrates with various tools through its API, facilitating software and website translations. It also offers seamless integration with platforms like WordPress for simplified content localization. File compatibility with formats like DOCX, PPTX, and PDF further enhances its integration capabilities.
What the main competitors of DeepL?
DeepL's main competitors include Crowdin, Localize, POEditor, Phrase, Localazy, and Trados Studio. These alternatives offer similar translation and localization services, often with varying features, pricing models, and target audiences.
Is DeepL legit?
Yes, DeepL is a legitimate and safe translation software. It's known for high-quality translations, especially for German-English, and a user-friendly interface. However, some users have reported issues with certain language pairs and customer support.
How much does DeepL cost?
DeepL offers a Starter plan for $7.49/month, Advanced plan for $24.99/month, Ultimate plan for $49.99/month and a free trial. DeepL API pricing is usage-based, starting at $4.99 for 500,000 characters.
Is DeepL customer service good?
DeepL's customer service receives negative feedback. Users report slow or no responses to inquiries, difficulty canceling subscriptions, and unhelpful support regarding billing issues. While some users have positive experiences, negative reviews are more prevalent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.