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Databox description
Databox is a business analytics platform that helps you understand your company's performance. It pulls data from your existing tools like Google Analytics and Salesforce to create dashboards and reports. You can visualize your data, track goals, and get insights into what's working and what's not. Databox is designed for growing businesses looking for an easier way to use their data to make better decisions.
What companies are using Databox?
Who is Databox best for
Databox is a business analytics platform that centralizes data from various sources, creating dashboards and reports to track KPIs and improve decision-making. Users praise its ease of use and integrations but criticize inconsistent data accuracy, slow customer support, and high pricing.
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Best for small to medium-sized businesses.
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Ideal for industries like e-commerce, retail, healthcare, finance, and marketing.
Databox features
| Supported Databox allows combining multiple charts and visualizations into customizable dashboards. |
| Supported Databox supports report generation with charts, tables, and data summaries, and allows PDF export. |
| Supported Databox allows automating report creation and delivery, including scheduling and alerts. |
| Supported Databox supports creating visualizations and dashboards via drag and drop. |
| Supported Databox supports progress tracking and reporting with goal setting, reporting, visualization, and alerts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Databox reviews
We've summarised 369 Databox reviews (Databox Software Advice reviews, Databox GetApp reviews, Databox TrustPilot reviews, Databox Capterra reviews and Databox G2 reviews) and summarised the main points below.
- Easy to use and set up, particularly for pre-built templates.
- Wide range of integrations with various marketing and sales platforms.
- Visually appealing dashboards and reports.
- Real-time data updates and convenient data aggregation.
- Useful for monitoring KPIs and overall business performance.
- Inaccurate data and broken templates are a recurring complaint.
- Slow customer support, often taking days or weeks to respond.
- Limited customization for dashboards and reports.
- High pricing, especially considering the recurring issues.
- Bait-and-switch pricing tactics with hidden restrictions on lower tiers.
Databox pricing
The commentary is based on 49 reviews from Databox Capterra reviews, Databox G2 reviews, Databox GetApp reviews, Databox Software Advice reviews and Databox TrustPilot reviews.
Databox's pricing is a recurring concern. Users find it expensive, especially considering the limitations of the free plan and the high cost of additional connectors. While some appreciate the value for larger businesses, smaller companies and individuals often find the price prohibitive.
Users sentiment
See the Databox pricing page.
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Databox has a free plan.
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Databox has a free trial.
Free Forever
Daily monitoring of your most-important metrics for up to 3 data sources.
Starter
Basic features for high-level performance management and reporting.
Professional
Custom analytics capabilities for monitoring KPIs from any data source.
Growth
AI-enhanced analytics & advanced performance management.
Premium
All features & add-ons with unlimited usage and enterprise-level security.
Databox alternatives
WhatagraphBetter for marketing agencies needing client reports. More user-friendly but has less momentum. A Databox alternative focused on visually appealing reports and dashboards.Read more
Grow.comBetter for mid-sized companies. Offers unlimited users. No pricing transparency. Users report slow loading times and limited chart customization. Easier to use but less reliable.Read more
SwydoMore focused on marketing agencies and reporting. Has a simpler pricing structure but negative sentiment around pricing and billing. Has slower momentum.Read more
ReporteiBetter fit for marketing agencies and freelancers working with SMBs. Has AI-powered insights and faster report generation. Is growing faster in terms of employee growth. More focused on Marketing & Advertising, but less applicable to Finance, E-commerce, Education, Media & Entertainment, Software, IT & Telecommunications, and Professional Services. Users mention issues with integrations, customization, and some inaccurate metrics.Read more
CyfeBetter for getting a high-level overview of data. Has more integrations. A Databox alternative or competitor with more affordable pricing. Has less momentum.Read more
KlipfolioBetter fit for manufacturing, automotive, aerospace & defense, and transportation & logistics. Website traffic is growing faster. More customizable dashboards and visualizations. Steeper learning curve for advanced features. Klipfolio is a Databox competitor and alternative.Read more
Databox FAQ
What is Databox and what does Databox do?
Databox is a business analytics platform that pulls data from various sources, like Google Analytics and Salesforce, to create dashboards and reports. It allows users to visualize data, track goals, and gain insights into business performance. It's designed for growing businesses seeking data-driven decision-making.
How does Databox integrate with other tools?
Databox integrates with a wide range of marketing, sales, and business tools, including Google Analytics, Salesforce, HubSpot, and more. This allows for centralized data aggregation and reporting across various platforms. It offers pre-built templates and a drag-and-drop interface for easy setup and customization.
What the main competitors of Databox?
Alternatives to Databox include Planhat, GoodData, Keap, Birdeye, ContactPigeon, and Zendesk Support Suite. These competitors offer similar features such as data analysis, reporting, and marketing automation, catering to various business needs and sizes.
Is Databox legit?
Databox is a legitimate business analytics platform. However, user reviews on platforms like G2 and Capterra reveal mixed experiences. While praised for ease of use and integrations, some users report data inaccuracies, slow customer support, and pricing concerns. Consider these factors when evaluating Databox for your needs.
How much does Databox cost?
Databox pricing starts with a free plan. Paid plans include Starter at $47/month, Professional at $159/month, Growth at $319/month, and a Premium plan at $799/month. A 20% discount is available with annual billing. Add-ons like dedicated analyst support and advanced security are also available.
Is Databox customer service good?
Databox customer service receives negative feedback. Users report slow response times, taking days or even weeks to address issues. While some appreciate the team's helpfulness, many find the support lacking, especially given the platform's recurring problems with inaccurate data and broken templates.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.