Last updated on
Company health
Ratings
CrashPlan description
CrashPlan is a cloud-based backup and recovery software for businesses and individuals. It protects your computer data by continuously backing it up to the cloud, offering unlimited storage and file versioning. CrashPlan helps recover data lost due to various reasons, including ransomware attacks, accidental deletions, and device failures. It offers plans for personal use, small businesses, and large enterprises, each with varying features like administrative controls and data retention policies.
Who is CrashPlan best for
CrashPlan is a user-friendly cloud backup and recovery solution praised for its unlimited storage, automated backups, and flexible options. Users appreciate its cost-effectiveness and ease of use, but some experience slow speeds and occasional bugs. Best for SMBs and enterprises seeking comprehensive data protection.
-
Best for small to medium-sized businesses (SMBs) and enterprises.
-
Ideal for various industries, including Healthcare, Finance, Retail, and Technology.
CrashPlan features
| Supported CrashPlan encrypts backup data at rest using AES-256 and in transit with TLS/SSL. |
| Supported CrashPlan does not prevent ransomware attacks, but enables restoration from backups. |
| Supported CrashPlan supports legal hold management integrated with its backup service. |
| Supported CrashPlan offers its own cloud storage for backups. |
| Supported CrashPlan offers immutable backups for enhanced data protection against threats like ransomware. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
CrashPlan reviews
We've summarised 652 CrashPlan reviews (CrashPlan Software Advice reviews, CrashPlan GetApp reviews, CrashPlan Capterra reviews and CrashPlan G2 reviews) and summarised the main points below.
- Easy to use and set up, with an intuitive client interface
- Automated and continuous backups run seamlessly in the background
- Unlimited storage and file versioning provide comprehensive data protection and historical access
- Flexible backup destinations, including local, friend/computer, and cloud options, offer versatility
- Cost-effective solution for both personal and business use, with transparent pricing
- Slow upload/download speeds, especially for initial backups or large restores
- Java-based application can be resource intensive, impacting system performance
- Occasional bugs and connectivity issues require manual intervention, such as restarting services or the application
- Admin console can be unintuitive for certain tasks, like account management or reporting
- Limited customization options for certain features, such as backup sets and network drive handling
CrashPlan pricing
The commentary is based on 48 reviews from CrashPlan Capterra reviews, CrashPlan G2 reviews, CrashPlan GetApp reviews and CrashPlan Software Advice reviews.
CrashPlan offers unlimited storage for a reasonable price, appealing to budget-conscious users. While some reviewers mention price increases and others find it expensive, many consider its cost-effectiveness a key benefit, especially for small businesses. Some users mention a "free" version but note its discontinuation.
Users sentiment
See the CrashPlan pricing page.
-
CrashPlan has a free trial.
CrashPlan Essential
CrashPlan Essential comes with 200 GB of data storage. If you exceed 200 GB, your next monthly renewal will include a $1 per month fee for each additional 100 GB of data.
CrashPlan Professional
CrashPlan Professional includes unlimited data storage.
CrashPlan Enterprise
CrashPlan Enterprise includes unlimited data storage.
CrashPlan alternatives
Acronis Cyber Protect CloudBetter fit for IT and integrates anti-malware tools, offering a centralized dashboard. However, it has slower website traffic growth.Read more
ClumioMore focused on AWS cloud services. Has experienced declining employee growth. Offers reporting tools and a centralized dashboard.Read more
Druva Data Resiliency CloudBetter for SaaS data and Microsoft 365 backup. A cloud-native solution, unlike CrashPlan's hybrid approach. Offers ransomware protection and compliance features. Customer service is a strength, but restore speeds and pricing are potential drawbacks. Consider this CrashPlan competitor for simplified, cloud-first data resiliency.Read more
Cove Data ProtectionBetter for Managed Service Providers. Integrates with RMM platforms. Stronger customer service. More user-friendly.Read more
Backup ExecBetter for organizations with on-premise infrastructure or hybrid environments needing tape backup support. A CrashPlan alternative focused on SMBs.Read more
CloudberrySupports more backup destinations like external drives, local storage, and network locations. CrashPlan alternative for businesses needing diverse storage options. Has less momentum.Read more
CrashPlan FAQ
What is CrashPlan and what does CrashPlan do?
CrashPlan is a cloud-based backup and recovery solution for businesses and individuals. It provides continuous data backup, unlimited storage, and file versioning to protect against data loss from ransomware, accidental deletions, or device failures. CrashPlan offers various plans with features like administrative controls and data retention policies.
How does CrashPlan integrate with other tools?
CrashPlan primarily focuses on backing up to its own cloud storage. While it offers flexible backup destinations like local and external drives, direct integrations with other specific tools or platforms are not extensively highlighted.
What the main competitors of CrashPlan?
Top CrashPlan competitors include Acronis Cyber Protect Cloud, Clumio, Redstor Backup and Archiving, Backup Exec, BluVault, and NAKIVO Backup & Replication. These alternatives offer similar backup and recovery functionalities, often with additional features like ransomware protection and diverse platform support.
Is CrashPlan legit?
CrashPlan is a legitimate cloud backup and recovery solution. User reviews praise its ease of use, automated backups, and unlimited storage. However, some users mention slow speeds and occasional bugs. Consider these factors when evaluating if CrashPlan is safe and right for you.
How much does CrashPlan cost?
CrashPlan offers CrashPlan Essential for $2.99/month, CrashPlan Professional for $88/month, and CrashPlan Enterprise for $120/month. A 14-day free trial is available. Is CrashPlan worth it? The product offers flexible plans for individuals and businesses.
Is CrashPlan customer service good?
CrashPlan customer support receives positive feedback. Users describe support as "responsive," "prompt," "professional," and "great to work with." Support agents are praised for their helpfulness in troubleshooting, identifying problems, and providing effective solutions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.