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Collect! description
Collect! is a debt collection software designed for businesses of all sizes that manage accounts receivable and collections. It offers a suite of features like automation, reporting, and integrations to help streamline the debt collection process. Collect! is highly configurable and can be customized to fit a business's specific needs and workflows. It's available as both a cloud-based and on-premise solution, making it accessible for businesses with different IT infrastructures. Collect! also provides resources such as customer support and online help documentation to assist users.
Who is Collect! best for
Collect! is a customizable debt collection software best for medium-sized businesses, especially collection agencies and receivables management firms. Users praise its adaptable workflows, helpful customer support, and user-friendly interface. However, some find the initial training insufficient and report occasional bugs. A 4.75/5 rating from 69 reviews on Capterra highlights its overall positive reception.
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Best fit for medium-sized businesses needing debt collection solutions.
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Ideal for the Finance, Banking & Insurance industry.
Collect! features
| Supported Collect! provides many settings and options to create custom workflows to fit specific business needs. |
| Supported Collect! comes with industry standard settings that can be used as is or re-configured. |
| Supported Collect! integrates with an expanding list of other systems, allowing for seamless data exchange. |
| Supported Collect! allows for expansion without data migration or losing configurations/customizations. |
| Supported Collect! offers automation features from first contact to last payment. |
| Supported Collect! allows for data import and export, facilitating data management and exchange. |
| Supported Collect! offers stock reports and a report utility for data analysis. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Collect! reviews
We've summarised 69 Collect! reviews (Collect! Capterra reviews) and summarised the main points below.
- Highly customizable and adaptable to specific business needs and workflows.
- Excellent and responsive customer support, praised for helpfulness and patience.
- User-friendly interface for core features like adding accounts, notes, and payments.
- Affordable pricing, especially compared to competitors.
- Robust features, including automation, reporting, and integrations, streamline the debt collection process.
- Limited payment processor integrations require custom programming and incur additional costs.
- Initial training is too broad and lacks depth, leading to numerous questions during daily use.
- Complex reporting requires IT assistance and is difficult for non-technical users.
- Occasional bugs and glitches disrupt workflow, requiring workarounds.
- Some users report slow customer support response times and unhelpful staff.
Collect! pricing
The commentary is based on 8 reviews from Collect! Capterra reviews.
Collect! is generally considered a cost-effective solution with affordable pricing. However, some users mention additional costs for extra storage, account upgrades, custom programming, and report customization. A few users also noted the pricing being in USD.
Users sentiment
See the Collect! pricing page.
Xpress
Maximum 5 Concurrent Users, 2,500 Debtor Accounts. Additional Users: $99/month
Entrepreneur
Maximum 10 Concurrent Users, 10,000 Debtor Accounts. Additional Users: $99/month
Professional
Unrestricted Concurrent Users, 100,000 Debtor Accounts. Additional Users: $99/month
Professional Plus
Unrestricted Concurrent Users, 500,000 Debtor Accounts. Additional Users: $99/month
Corporate
Unrestricted Concurrent Users, Unrestricted Debtor Accounts. Additional Users: $99/month
Collect! alternatives
DecisionProBetter for enterprise financial institutions and has more momentum. A Collect! alternative and competitor.Read more
KollenoBetter for mid-size and enterprise businesses. Offers online payments, collections reporting, customer reporting and analytics. Has highly rated customer service and better reliability. Growing faster. Users love the centralized platform and seamless integrations.Read more
MaxyfiBetter for larger companies and has more momentum. A Collect! alternative and competitor, it offers more streamlined online payment options.Read more
FinfluxBetter for enterprise businesses. More focused on lending and loan management for financial institutions. Has significantly more momentum.Read more
CMS CREDITSUITEBetter for larger businesses needing credit risk management tools like commercial credit scoring and financial statement analysis. Collect! is growing faster and has positive user reviews highlighting its customizability and customer support. However, CMS CREDITSUITE lacks user reviews and pricing details.Read more
MoonflowBetter for companies with over 1000 accounts. Caters to a wider range of company sizes. Has more momentum based on employee growth. More suitable for Hospitality & Tourism, Transportation & Logistics, Software, IT & Telecommunications, Marketing & Advertising, and Professional Services.Read more
Collect! FAQ
What is Collect! and what does Collect! do?
Collect! is debt collection software for businesses managing accounts receivable and collections. It offers automation, reporting, and integrations to streamline the debt collection process. Available as both cloud-based and on-premise, Collect! is highly configurable and customizable.
How does Collect! integrate with other tools?
Collect! integrates with other tools through custom programming. While it offers robust integration capabilities, some users note that connecting to certain payment processors requires additional programming and cost.
What the main competitors of Collect!?
Alternatives to Collect! include Kolleno, Maxyfi, and Moonflow. These competitors offer similar debt collection automation features, focusing on streamlining workflows and improving recovery rates for businesses. While Kolleno targets mid-sized and enterprise businesses, Maxyfi and Moonflow cater to a wider range of company sizes.
Is Collect! legit?
Collect! is a legitimate debt collection software. User reviews praise its customizability, user-friendly interface, and affordability. However, some users mention limited payment integrations and occasional bugs. Ensure it meets your specific needs before committing.
How much does Collect! cost?
Collect! offers subscription plans priced based on the number of debtor accounts and concurrent users. Plans range from $149/month (Xpress) to $1199/month (Corporate). Is Collect! worth the cost? Each plan offers different features, so evaluate your needs and budget to determine the best fit.
Is Collect! customer service good?
Collect! receives positive feedback for its customer service. Users frequently praise the support staff's helpfulness, patience, and responsiveness. However, some users have reported slow response times and unhelpful staff.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.