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Cleo Integration Cloud description
Cleo Integration Cloud (CIC) is a cloud-based platform designed to simplify how your business connects with others. It allows you to exchange data with partners and customers quickly and reliably, regardless of their technical capabilities. It offers a user-friendly way to automate data flows, track transactions, and onboard new partners faster with pre-built integrations for various systems. You can choose to manage CIC yourself or have Cleo handle it for you. Cleo focuses on making it easier for businesses to handle the complex world of electronic data exchange.
Who is Cleo Integration Cloud best for
Cleo Integration Cloud simplifies B2B data exchange, offering automated workflows, flexible deployment, and pre-built integrations. Users praise its ease of use and real-time dashboards but note occasional support delays. Ideal for businesses managing EDI and API transactions, providing a user-friendly platform for seamless data flows and faster partner onboarding.
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Ideal for small, medium, and large businesses seeking streamlined data exchange.
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Strong fit for various sectors, including logistics, retail, and finance.
Cleo Integration Cloud features
| Supported Cleo Integration Cloud supports API connections for data exchange and automation. |
| Supported Cleo Integration Cloud offers automated workflows for various business processes. |
| Supported Cleo Integration Cloud supports cloud, on-premises, and hybrid deployments, and offers API integrations. |
| Supported Cleo Integration Cloud supports EDI integration for seamless data exchange with trading partners. |
| Supported Cleo Integration Cloud supports trading partner management, including connection and mapping management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Cleo Integration Cloud reviews
We've summarised 585 Cleo Integration Cloud reviews (Cleo Integration Cloud TrustPilot reviews, Cleo Integration Cloud Capterra reviews and Cleo Integration Cloud G2 reviews) and summarised the main points below.
- Easy setup and use, intuitive interface.
- Helpful scripting assistance for integrations.
- Real-time dashboards and visibility for transactions.
- Flexibility and wide range of connectivity options (EDI, FTP, SFTP, APIs).
- Proactive and knowledgeable customer support (when available).
- Slow support response times, especially for complex issues.
- Limited external logging and backend access.
- Unclear search functionality, especially for "User Reference".
- Lack of detailed reporting, especially for large EDI transmissions and line item rejections.
- High cost, especially for limited usage.
Cleo Integration Cloud pricing
The commentary is based on 34 reviews from Cleo Integration Cloud Capterra reviews and Cleo Integration Cloud G2 reviews.
Cleo Integration Cloud offers robust features and excellent customer support, but some users find it expensive. While it provides significant cost savings compared to third-party vendors and in-house EDI management, the pricing structure and licensing fees for certain features are a concern for some. However, many users find the cost justifiable considering its value.
Users sentiment
Cleo Integration Cloud alternatives
BoomiBetter implementation process and more transparent pricing. A better Cleo competitor for smaller businesses.Read more
Informatica Cloud Mass IngestionBetter fit for enterprise-level data ingestion. Focuses on high-volume data transfer and multi-cloud environments. Has less momentum.Read more
Jitterbit HarmonyBetter for mid-sized companies. A Cleo Integration Cloud competitor and alternative, it offers a visual, drag-and-drop interface simplifying integration tasks. It has better customer service but is less popular and has slower momentum.Read more
Lobster_dataBetter for smaller teams and certain industries like manufacturing, transportation, and software. A no-code data integration platform, it offers more responsive customer support. However, troubleshooting can be challenging, and the user interface has some inconsistencies. Pricing is less transparent. It is growing faster than Cleo Integration Cloud.Read more
PropelAuthBetter for B2B SaaS companies needing customer identity and access management (CIAM). A Cleo Integration Cloud competitor and alternative, PropelAuth simplifies complex login processes like SSO. More suitable for smaller companies.Read more
klampBetter fit for smaller software companies needing to embed integrations. Easier to use with no-code integration setup for sales and product teams. Offers faster connector delivery and more cost-effective pricing.Read more
Cleo Integration Cloud FAQ
What is Cleo Integration Cloud and what does Cleo Integration Cloud do?
Cleo Integration Cloud (CIC) is a cloud-based integration platform simplifying B2B data exchange. CIC automates data flows, tracks transactions, and accelerates partner onboarding with pre-built integrations. It offers flexible deployment options and supports EDI, API, and other methods for seamless connectivity.
How does Cleo Integration Cloud integrate with other tools?
Cleo Integration Cloud connects with various systems through API integration, EDI, FTP, and SFTP. It offers pre-built integrations and flexible deployment options for cloud, on-premises, and hybrid environments, simplifying connections with partners and automating data flows.
What the main competitors of Cleo Integration Cloud?
Top Cleo Integration Cloud competitors include Boomi, Jitterbit Harmony, and Lobster_data. These alternatives offer similar integration and automation capabilities, often with a focus on user-friendly interfaces and pre-built connectors for various systems. Informatica Cloud Mass Ingestion focuses on high-volume data transfers.
Is Cleo Integration Cloud legit?
Cleo Integration Cloud is a legitimate platform trusted by many businesses for streamlining data exchange. It offers flexible integration solutions and automation capabilities. However, potential users should be aware of occasional slow support responses and potential cost concerns.
How much does Cleo Integration Cloud cost?
I couldn't find pricing details for Cleo Integration Cloud. Contact Cleo directly to discuss pricing and determine if the product meets your integration needs and budget.
Is Cleo Integration Cloud customer service good?
Cleo Integration Cloud's customer service receives mixed reviews. While some users praise the knowledgeable and helpful support staff, others express frustration with slow response times and inconsistent support quality, especially for complex technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.