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Blackboard

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Company health

Employee growth
No change in the last year
Web traffic
23% decrease in the last quarter
Financing
December 2014 - $1M

Ratings

G2
4.0/5
(973)
Glassdoor
3.6/5
(678)

Blackboard description

Blackboard is a learning management system (LMS) designed for educational institutions and businesses. It offers tools for online course creation, delivery, and management, including features for assessment, grading, and communication. Blackboard aims to enhance the learning experience with interactive content, personalized learning paths, and data-driven insights. It stands out for its focus on using AI to streamline course building and personalize learning.


Who is Blackboard best for

Blackboard is a learning management system (LMS) ideal for educational institutions and businesses seeking streamlined online course creation, delivery, and management. Users praise the user-friendly interface of Blackboard Ultra and its AI-powered design tools. However, some find navigation between original and Ultra courses challenging. Blackboard offers robust features, including personalized feedback, quizzes, and mobile access.

  • Best for small, medium, and large businesses, particularly in education.

  • Ideal for education, also suitable for healthcare, finance, manufacturing, and more.


Blackboard features

Type in the name of the feature or in your own words tell us what you need
Supported

Instructors can directly message learners individually or as a group.

Supported

Blackboard supports building courses from modules using learning modules and other tools.

Supported

Instructors can provide personalized feedback through audio/video recordings and annotations within Blackboard.

Supported

Blackboard allows creating quizzes and assessments with various question types and automatic grading.

Supported

Blackboard enables easy creation and sharing of educational resources like documents and multimedia.

Supported

Learners can access and complete courses on mobile devices using the Blackboard app.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.52

Ease of Use

Strongly positive
+0.71

Reliability and Performance

Neutral
+0.08

Ease of Implementation

Neutral
-0.11

Scalability

Strongly positive
+1

Blackboard reviews

We've summarised 946 Blackboard reviews (Blackboard G2 reviews) and summarised the main points below.

Pros of Blackboard
  • Seamless integration with third-party learning tools
  • User-friendly interface of Blackboard Ultra
  • Progress tracking and activity stream in Ultra
  • AI-powered Design Assistant for content creation
Cons of Blackboard
  • Difficult to navigate between original courses and Ultra courses
  • Gradebook setup for faculty is challenging
  • Limited customization for announcements and course messages
  • Text formatting issues when copying and pasting into Blackboard

Blackboard pricing

The commentary is based on 3 reviews from Blackboard G2 reviews.

Blackboard's pricing is considered high by some users, especially compared to open-source alternatives. However, many feel the comprehensive features, constant updates, and reliable SaaS delivery justify the cost, providing good value overall.

Users sentiment

Strongly positive
+1

Blackboard alternatives

  • Logo of Blackboard Collaborate
    Blackboard Collaborate
    Better for live online meetings and virtual classrooms.
    Read more
  • Logo of Blackboard Learn
    Blackboard Learn
    More suitable for medium and large businesses. Offers mobile access, direct messaging, data dashboards, discussion forums, personalized feedback, and a course builder. Some users find weighted grades, folders, and learning modules confusing, and giving feedback on written work difficult.
    Read more
  • Logo of DrivEd
    DrivEd
    Better for corporate training and employee onboarding. More user-friendly and customizable with gamification features. Offers a free trial and transparent pricing. Strong customer support.
    Read more
  • Logo of reteach
    reteach
    Better for small to medium businesses. Excellent customer support and easy implementation are highlighted by users. More positive pricing sentiment. Wider industry applicability.
    Read more
  • Logo of Learnster
    Learnster
    More focused on corporate training and development. Better for mid-sized businesses in retail, IT, and consulting. Has a more user-friendly interface but fewer features. Slower momentum. Blackboard alternative; Blackboard competitor.
    Read more

Blackboard FAQ

  • What is Blackboard and what does Blackboard do?

    Blackboard is a learning management system (LMS) for educational institutions and businesses. It provides tools for online course creation, delivery, and management, including assessment, grading, and communication features. Blackboard enhances learning with interactive content and personalized learning paths, leveraging AI to streamline course building.

  • How does Blackboard integrate with other tools?

    Blackboard seamlessly integrates with various third-party learning tools, enhancing its functionality and user experience. It leverages AI to streamline course building and personalize learning, making it a powerful platform for educational institutions.

  • What the main competitors of Blackboard?

    Top Blackboard competitors include Moodle, Canvas, Brightspace, and Sakai. These alternatives offer similar functionality for online learning management, catering to diverse educational institutions and businesses.

  • Is Blackboard legit?

    Yes, Blackboard is a legitimate learning management system (LMS) used by many educational institutions and businesses. It offers various features like course creation, grading, and communication tools. While some users find navigation challenging, many appreciate the user-friendly interface of Blackboard Ultra and its AI-powered design tools.

  • How much does Blackboard cost?

    Blackboard doesn't publicly disclose pricing information. Contact their sales team for a personalized quote based on your specific needs and institution size. Consider exploring alternatives with transparent pricing.

  • Is Blackboard customer service good?

    Blackboard's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others mention difficulties with initial support and communication. Many appreciate the robust resources and training offered by Blackboard.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.