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Axcient description
Axcient is a cloud-based data protection platform for businesses of all sizes. They offer a suite of products that includes backup and disaster recovery, file sync and share, and cloud-to-cloud backup for popular applications like Microsoft 365 and Google Workspace. Axcient focuses on providing reliable and affordable data protection solutions that are easy to use and manage. They promise to keep your data safe and secure, so you can focus on running your business.
Who is Axcient best for
Axcient is a reliable and affordable cloud-based data protection platform. Users praise its easy setup, especially for Microsoft 365, and fast file searching within backups. However, some find the data restoration process and dashboard navigation difficult. Ideal for MSPs serving SMBs with compliance needs.
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Ideal for small to medium-sized businesses (SMBs), especially those serviced by Managed Service Providers (MSPs).
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Caters to various industries, with a focus on those with compliance needs, such as legal, finance, and healthcare.
Axcient features
| Supported Axcient supports remote wipe to protect data on lost or stolen devices. |
| Supported Axcient offers robust security measures like encryption, air-gapped backups, and multi-layer security. |
| Supported Axcient offers robust security measures, including multi-layer data center security, secure backups, application security, and data encryption. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Axcient reviews
We've summarised 202 Axcient reviews (Axcient G2 reviews) and summarised the main points below.
- Reliable backups and recoveries for various systems (M365, Google Workspace, servers)
- Easy setup and configuration, especially for M365 tenants
- Fast file searching within backups
- Cost-effective compared to previous providers or alternative solutions
- Excellent and responsive customer support
- Difficult data restoration process
- Confusing dashboard and navigation
- Offboarding process for Direct-to-Cloud (D2C) is unclear
- Limited client-side reporting capabilities
- Lack of granular email restore options, often requiring full mailbox restoration
Axcient pricing
The commentary is based on 58 reviews from Axcient G2 reviews.
Axcient is praised for its cost-effectiveness, particularly by MSPs. Users mention its competitive pricing and flexible agreements, making it a cheaper alternative to previous providers. However, some find the pricing for specific features or support levels to be high.
Users sentiment
Axcient alternatives
Microsoft Power PlatformBetter for automating business processes and building custom applications with little coding. A stronger alternative for mid-sized companies needing data analysis and custom solutions. Has more momentum than Axcient. Integrates seamlessly with the Microsoft ecosystem.Read more
IBM Storage ProtectBetter fit for larger enterprises and those in finance, banking, insurance, and IT. Has broader cloud storage integrations and supports tape backups. Growing faster than Axcient. Setup and advanced features may be complex.Read more
Microsoft 365 E5 ComplianceBetter suited for larger enterprises, especially in regulated industries like finance, healthcare, and IT. Offers stronger compliance reporting and data governance features. Has more momentum in terms of growth.Read more
Druva Data Resiliency CloudBetter for larger enterprises. Higher rated by users. More user-friendly and reliable but pricier and slower restores. Stronger customer service.Read more
ComplianceBetter for compliance and data governance, especially for businesses using Microsoft 365. Not backup and recovery focused. Has more momentum.Read more
Solarwinds Network ManagementBetter for network performance monitoring and offers real-time data insights. More suitable for companies with complex IT infrastructure. Higher rated by users but has a negative pricing sentiment. Better for IT and Telecom companies.Read more
Axcient FAQ
What is Axcient and what does Axcient do?
Axcient is a cloud-based data protection platform offering backup and disaster recovery, file sync and share, and cloud-to-cloud backup for applications like Microsoft 365 and Google Workspace. It's known for reliable and affordable solutions that are easy to use and manage, ensuring business continuity and data security.
How does Axcient integrate with other tools?
Axcient integrates with popular cloud applications, including Microsoft 365 and Google Workspace, enabling seamless cloud-to-cloud backups. It also supports various systems like servers, further enhancing data protection coverage. Information regarding integrations with other specific tools is limited.
What the main competitors of Axcient?
Top alternatives to Axcient include IBM Storage Protect, which offers similar cloud-based data protection, and Microsoft 365 E5 Compliance, focusing on data governance and security. Other competitors offer more specialized solutions, like Microsoft Power Platform for low-code app development.
Is Axcient legit?
Yes, Axcient is a legitimate cloud-based data protection platform. It offers backup and disaster recovery, file sync and share, and cloud-to-cloud backup. Axcient is generally considered safe and reliable by users, particularly for its backups and customer support.
How much does Axcient cost?
Axcient doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if Axcient is worth the investment for your product pricing requirements.
Is Axcient customer service good?
Axcient's customer service receives positive feedback. Users highlight the helpfulness, responsiveness, and knowledge of the support team, particularly during onboarding and complex issues. While some mention slow email support and occasional difficulty finding specific information, the overall sentiment towards Axcient's customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.