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Arcserve UDP description
Arcserve UDP is a comprehensive data backup and disaster recovery solution for businesses of all sizes. It protects a wide range of systems, including physical and virtual servers, cloud environments, and SaaS applications. Arcserve UDP simplifies data protection with an easy-to-use interface, automated features, and flexible deployment options (software, appliance, or cloud). It provides businesses with peace of mind by ensuring business continuity, minimizing downtime, and protecting against data loss from various threats, including ransomware. Arcserve UDP is a single solution designed to safeguard your data, streamline your IT processes, and keep your business running smoothly.
Who is Arcserve UDP best for
Arcserve UDP is a robust backup and disaster recovery solution ideal for businesses seeking comprehensive data protection. Users praise its centralized console, reliable backups, and broad compatibility. However, some users have reported slow performance and poor customer support. Consider Arcserve if you prioritize ease of use and diverse platform support but be prepared for potential performance issues.
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Best fit for small to medium-sized businesses.
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Suitable for various industries.
Arcserve UDP features
| Supported Arcserve UDP offers a centralized dashboard for monitoring backups, replication, and restores. |
| Supported Arcserve UDP supports storing backups on various cloud storage services like AWS S3 and Google Cloud Storage. |
| Supported Arcserve UDP allows restoring individual files from backups. |
| Supported Arcserve UDP supports bare-metal recovery, allowing full system restoration from backups. |
| Supported Arcserve UDP supports backup and restore of VMware virtual machines, including instant recovery options. |
| Supported Arcserve UDP detects and alerts on ransomware attacks targeting backup data. |
| Supported Arcserve UDP supports both source-side and global data deduplication. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Arcserve UDP reviews
We've summarised 135 Arcserve UDP reviews (Arcserve UDP G2 reviews) and summarised the main points below.
- Centralized, user-friendly console for managing backups.
- Reliable backup and restore functionality.
- High compatibility with various operating systems and applications.
- Good data deduplication and storage savings.
- Immutable backups and granular restore capabilities.
- Slow performance, especially slow backup and recovery speeds.
- Poor customer support experiences, often with long wait times.
- Lack of comprehensive documentation.
- Difficult and complex licensing.
- Outdated and clunky user interface, not intuitive or user-friendly.
Arcserve UDP pricing
The commentary is based on 7 reviews from Arcserve UDP G2 reviews.
Arcserve UDP offers impressive storage savings through deduplication, making it cost-effective. However, some users have mentioned licensing complexities. Despite this, many consider it a good value due to its comprehensive features and reliable data protection capabilities.
Users sentiment
Arcserve UDP alternatives
Barracuda BackupBetter for Media & Entertainment, E-commerce, Retail, Healthcare, Wellness & Pharma, and Marketing & Advertising. A good Arcserve UDP competitor for Software, IT & Telecommunications and Non-profit & Government. Easier to use and implement, with more reliable performance. Rated 4.4/5 on G2.Read more
Redstor Backup and ArchivingBetter for Software and IT, but less suitable for Healthcare and Marketing. Has slower momentum. Features AI-powered malware detection and "InstantData" for rapid recovery.Read more
Backup ExecBetter fit for SMBs. Wider industry applicability across various sectors like Healthcare, Retail, and Manufacturing. Simpler user interface praised for ease of use. Supports tape drives and Citrix environments.Read more
Druva Data Resiliency CloudCloud-native, simplifying deployment and management. Easier to use with better customer support. More suitable for Healthcare, Retail, Education, and other industries. However, restores can be slow and pricing is considered high. A strong Arcserve UDP competitor for SaaS data protection.Read more
Cove Data ProtectionBetter for IT and Software companies. Easier to use and implement, with better customer service. Cloud-first and uses a centralized dashboard.Read more
Arcserve UDP FAQ
What is Arcserve UDP and what does Arcserve UDP do?
Arcserve UDP is a comprehensive data backup and disaster recovery solution. It protects physical and virtual servers, cloud environments, and SaaS applications. With a centralized, user-friendly interface, Arcserve UDP simplifies data protection with automated features and flexible deployment options, ensuring business continuity and minimizing downtime.
How does Arcserve UDP integrate with other tools?
Arcserve UDP integrates with various cloud storage providers like AWS S3 and Google Cloud Storage. It also supports VMware environments for virtual machine backup and recovery. Ransomware detection capabilities further enhance its integration with security tools.
What the main competitors of Arcserve UDP?
Top alternatives to Arcserve UDP include Barracuda Backup, Backup Exec, and NAKIVO Backup & Replication. These data protection and recovery solutions offer similar features like centralized management, ransomware protection, and support for various environments. Redstor, BluVault, and IDrive are also strong competitors.
Is Arcserve UDP legit?
Yes, Arcserve UDP is a legitimate data backup and disaster recovery solution. It offers robust features like ransomware detection and bare-metal recovery. However, potential users should be aware of user reports regarding slow performance and customer support challenges. Despite this, many appreciate its centralized console and reliable backup functionality.
How much does Arcserve UDP cost?
I cannot find pricing details for Arcserve UDP. Contact Arcserve or an authorized reseller for specific pricing information based on your needs. Consider exploring alternative backup and disaster recovery solutions if budget is a primary concern.
Is Arcserve UDP customer service good?
Arcserve UDP's customer service receives negative feedback. Users report slow response times and difficulties getting timely resolutions. While some users have positive experiences, the prevailing sentiment points to customer support as an area needing improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.