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Appian description
Appian is a leading software platform designed to help businesses improve their operations. It provides tools for automating tasks, connecting different systems, and analyzing data to identify areas for improvement. Appian's low-code approach allows even non-technical users to build and adapt business applications. This helps companies streamline their processes, reduce manual work, and gain better insights into their performance. Appian is particularly valuable for mid-sized to large companies in sectors like finance, insurance, and the public sector, seeking to simplify and modernize their complex workflows.
Who is Appian best for
Appian is a low-code platform empowering businesses to automate workflows and digitize processes. Users praise its ease of use and AI capabilities for fast deployment. However, some find parallel development challenging. It's best for mid-to-large companies in regulated industries seeking to modernize operations.
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Best fit for mid-size to large enterprises.
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Ideal for finance, insurance, and public sector.
Appian features
| Supported Appian automates document approvals and routing workflows. |
| Supported Appian supports AI-powered process automation, leveraging machine learning and NLP, without requiring complex model building. |
| Supported Appian supports low-code development using visual interfaces and pre-built components. |
| Supported Appian supports process modeling and analysis of "as-is" and "to-be" process states. |
| Supported Appian supports integrating data from various sources into dashboards using its Data Fabric feature and integration tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Appian reviews
We've summarised 484 Appian reviews (Appian GetApp reviews, Appian Software Advice reviews, Appian Capterra reviews and Appian G2 reviews) and summarised the main points below.
- Low code platform and quick to deploy to have a minimum viable product.
- Ai Capabilities and RTO and RPO along with high availability
- The technology it has got to change the world's perspective of digital data security
- Case management module
- Easy to use, easy to dev, easy to deploy
- Difficult to do parallel development and deployment with cicd
- Software patching on Prem takes a lot if time , Minimum 20 minutes.
- Limited ability to be granular with size and shapes of objects
- Appian should have RPA built In the entire stack by default
Appian pricing
The commentary is based on 41 reviews from Appian Capterra reviews and Appian G2 reviews.
Appian's pricing model is often cited as complex and expensive, especially for smaller businesses or those looking for incremental growth. While some users appreciate the value provided, the licensing structure and high cost are common concerns impacting wider adoption. Despite this, many consider Appian a worthwhile investment for enterprise-level automation.
Users sentiment
See the Appian pricing page.
Appian alternatives
AppsmithOpen-source, offering more flexibility for developers. Geared towards internal tool development. Has more momentum in website traffic growth.Read more
BizagiBetter fit for smaller businesses. Has stronger momentum. More focused on retail, consumer goods, manufacturing, transportation, automotive, and professional services.Read more
Toca.ioBetter for smaller businesses and integrates with legacy tech. Has faster website traffic growth momentum. Offers RPA and API integration. Steeper learning curve with limited documentation. App building functionality is less stable. An Appian competitor and alternative.Read more
WordPress.orgBetter for individuals, bloggers, and small businesses seeking a website solution. Open-source and free, although hosting and domain name costs apply. More suitable for e-commerce and retail. Stronger community support. Easier to use, but less reliable.Read more
SuperblocksBetter for developers building internal tools. Has more momentum currently. A good Appian alternative.Read more
Appian FAQ
What is Appian and what does Appian do?
Appian is a low-code platform that helps businesses automate workflows, improve operational efficiency, and gain insights through data analysis. Its visual interface enables quick development and deployment of applications, connecting various systems and simplifying complex processes for mid-size to large enterprises, especially in regulated industries.
How does Appian integrate with other tools?
Appian integrates with various systems through its Data Fabric feature and integration tools. This allows for connections to databases, web services, and other enterprise applications, enabling comprehensive data access and process automation. It supports API management and robotic process automation (RPA) for broader connectivity.
What the main competitors of Appian?
Top Appian competitors include Bizagi, Toca.io, AWS Step Functions, Superblocks, and Appsmith. These alternatives offer similar low-code/no-code platforms for process automation, workflow management, and application development.
Is Appian legit?
Yes, Appian is a legitimate low-code platform known for its AI capabilities and ease of use. However, some users mention difficulties with parallel development and deployments. It's generally considered safe and reliable for process automation and workflow management.
How much does Appian cost?
Appian pricing is not publicly available. Contact Appian's sales team to obtain a customized quote based on your specific business needs and determine if the product's value aligns with its cost.
Is Appian customer service good?
Appian's customer service receives mixed reviews. While some users praise the excellent and proactive support, others express the need for improvements, particularly with the ticketing system and access to expert assistance. A few users mention average support experiences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.