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Amazon WorkSpaces

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Company health

Employee growth
11% increase in the last year
Web traffic
10% increase in the last quarter

Ratings

G2
4.1/5
(103)
Capterra
4.3/5
(31)
Glassdoor
3.7/5
(206324)

Amazon WorkSpaces description

Amazon Workspaces is a cloud-based service from Amazon that provides virtual desktops for your employees. This means your team can access their work desktop, applications, and files from anywhere on almost any device. It's designed to be secure and easy for IT to manage, making it a good fit for companies looking to enable remote work or offer more flexible work arrangements.


Who is Amazon WorkSpaces best for

Amazon WorkSpaces offers cloud-based virtual desktops accessible from any device, simplifying IT management and enabling remote work. Users praise its ease of use and accessibility but note occasional performance issues and complex setup. A good option for businesses seeking flexible work solutions, especially in IT or Healthcare, but consider alternatives if cost is a major concern.

  • Ideal for small, medium, and large businesses.

  • Best fit for Software, IT, Healthcare, and related industries.


Amazon WorkSpaces features

Type in the name of the feature or in your own words tell us what you need
Supported

WorkSpaces offers centralized management via the AWS Management Console.

Supported

Amazon Workspaces allows running virtual Windows desktops.

Supported

WorkSpaces supports up to four monitors.

Supported

Amazon Workspaces supports access from Android and iPad tablets.

Supported

WorkSpaces allows remote access from any device with an internet connection via a web browser or client application.

Supported

Amazon Workspaces offers persistent desktops through its WorkSpaces Personal service.

Supported

Amazon WorkSpaces allows scaling the number of virtual desktops up or down on demand.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
+0

Ease of Implementation

Rather positive
+0.5

Amazon WorkSpaces reviews

We've summarised 134 Amazon WorkSpaces reviews (Amazon WorkSpaces Software Advice reviews, Amazon WorkSpaces Capterra reviews and Amazon WorkSpaces G2 reviews) and summarised the main points below.

Pros of Amazon WorkSpaces
  • Easy to use and access from anywhere, on any device.
  • Secure environment for data and applications.
  • Cost-effective for remote work and avoiding hardware purchases.
  • Customizable workspaces for different needs.
  • Reliable and consistent access to work resources.
Cons of Amazon WorkSpaces
  • Performance issues and latency, especially with slow internet connections.
  • High cost compared to competitors, unclear pricing model.
  • Random disconnections and freezing.
  • Complex setup and management, especially for BYOL and Active Directory integration.
  • Limited software compatibility and integration issues, particularly with Microsoft products and webcams

Amazon WorkSpaces pricing

The commentary is based on 13 reviews from Amazon WorkSpaces Capterra reviews and Amazon WorkSpaces G2 reviews.

Amazon WorkSpaces offers cost-effective virtual desktops, eliminating hardware and maintenance, which is praised by many reviewers. However, some find the pricing structure, especially after the free tier, to be complex and potentially expensive compared to competitors, with concerns about unpredictable billing. Others note it as competitively priced.

Users sentiment

Rather negative
-0.33

See the Amazon WorkSpaces pricing page.


Amazon WorkSpaces alternatives

  • Logo of V2 Cloud
    V2 Cloud
    Better fit for SMBs. Simpler setup and more user-friendly interface. More affordable, especially for smaller teams. Has slower momentum.
    Read more
  • Logo of Azure Virtual Desktop
    Azure Virtual Desktop
    Better for small and medium businesses. Stronger Microsoft integrations. Website traffic is growing faster. Some users report easier setup and better performance.
    Read more
  • Logo of Nerdio Manager
    Nerdio Manager
    Better for managing and reducing Microsoft Cloud costs, especially Azure Virtual Desktop. Specifically designed for IT professionals and MSPs. Has significantly more momentum in employee growth.
    Read more
  • Logo of Getscreen.me
    Getscreen.me
    Better for IT administration, remote technical support, and personal use. A good Amazon WorkSpaces competitor for retail, real estate, hospitality, media, and professional services. Offers easy-to-use, cross-platform remote access without client-side installation. Primarily browser-based, with limited mobile functionality.
    Read more
  • Logo of Citrix DaaS
    Citrix DaaS
    Better for a wider range of industries. A popular Amazon WorkSpaces competitor and alternative.
    Read more
  • Logo of TSplus
    TSplus
    Better fit for small to medium businesses. More affordable and easier to use and set up. Stronger customer support. Offers perpetual licenses.
    Read more

Amazon WorkSpaces FAQ

  • What is Amazon WorkSpaces and what does Amazon WorkSpaces do?

    Amazon WorkSpaces is a cloud-based virtual desktop service that allows employees to access their desktops, applications, and files from any device, anywhere. It offers easy IT management, enhanced security, and promotes flexible work arrangements, making it suitable for businesses of all sizes.

  • How does Amazon WorkSpaces integrate with other tools?

    Amazon WorkSpaces integrates with existing IT infrastructure, including Active Directory, and supports various devices. It also integrates with other AWS services, enhancing its functionality and scalability for a comprehensive virtual workspace solution.

  • What the main competitors of Amazon WorkSpaces?

    Top alternatives to Amazon WorkSpaces include Citrix DaaS, VMware Horizon, Azure Virtual Desktop, and Nerdio Manager. These competitors offer similar features such as virtual desktop access, application streaming, and centralized management capabilities.

  • Is Amazon WorkSpaces legit?

    Yes, Amazon WorkSpaces is a legitimate and safe cloud-based virtual desktop service. It offers secure access to applications and data from various devices, making it a reliable option for businesses embracing remote work or flexible arrangements. However, potential users should be aware of possible performance issues depending on internet connection speeds.

  • How much does Amazon WorkSpaces cost?

    Amazon WorkSpaces pricing varies depending on the chosen bundle and operating system. Specific pricing details are available on the AWS website, where you can explore whether Amazon WorkSpaces is worth the cost for your needs.

  • Is Amazon WorkSpaces customer service good?

    Customer reviews on Amazon WorkSpaces' customer service are mixed. While some users mention helpful and quick support, others report difficulty contacting support and unresolved issues. Several reviews mention slow response times and the need for third-party support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.