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Alibaba Cloud description
Alibaba Cloud is a leading cloud computing platform offering a wide range of services like data storage, network security, and analytics. Designed for businesses of all sizes, it's a one-stop shop for companies looking to modernize their IT infrastructure and operations. Alibaba Cloud stands out for its strong presence in Asia and commitment to providing globally competitive cloud solutions.
Who is Alibaba Cloud best for
Alibaba Cloud is a robust, scalable, and cost-effective cloud platform ideal for businesses of all sizes. Users praise its competitive pricing and wide array of services. However, some find the documentation and customer support challenging. It's best suited for companies prioritizing cost-effectiveness and a wide range of services over comprehensive documentation and support.
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Best for small to enterprise-level businesses seeking scalable cloud solutions.
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Ideal for IT and software companies; less suitable for healthcare and education.
Alibaba Cloud features
| Supported Alibaba Cloud offers enhanced security measures like IAM, data encryption, and threat detection. |
| Supported Alibaba Cloud offers SQL databases with schema management and data security, ensuring seamless data flow. |
| Supported Alibaba Cloud offers Object Storage Service (OSS) for storing unstructured data. |
| Supported Alibaba Cloud supports creating and managing Linux virtual machines. |
| Supported Alibaba Cloud allows creating and managing Windows virtual machines. |
| Supported Route tables can be created and managed within Alibaba Cloud's VPC service. |
| Supported Alibaba Cloud provides computing resources, storage, networking, and website hosting. |
Alibaba Cloud reviews
We've summarised 165 Alibaba Cloud reviews (Alibaba Cloud G2 reviews) and summarised the main points below.
- Cost-effective pricing, often cheaper than competitors like AWS.
- High availability and reliability, with SLAs of 99.9%.
- Scalable infrastructure, enabling easy scaling of compute and storage resources.
- Wide range of cloud services offered, including compute, storage, databases, and AI/ML.
- User-friendly console (when not facing language barriers) makes it easy to set up instances and manage resources.
- Limited data center presence outside of Asia, especially in European and American markets.
- Documentation can be difficult to navigate and is sometimes only available in Chinese.
- Customer support response times can be slow and require purchasing premium support for faster responses.
- Complex user interface can be confusing for new users, especially when configuring products like the load balancer.
- Third-party integrations with tools like Elasticsearch could be improved.
Alibaba Cloud pricing
The commentary is based on 31 reviews from Alibaba Cloud G2 reviews.
Alibaba Cloud is praised for its cost-effectiveness and competitive pricing, offering flexible plans and a pay-as-you-go model. Users appreciate the free tier and various cost optimization options, finding it a valuable solution for businesses seeking affordable cloud services. While some find the billing complex, the overall pricing sentiment is positive.
Users sentiment
See the Alibaba Cloud pricing page.
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Alibaba Cloud has a free plan.
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Alibaba Cloud has a free trial.
Basic Plan
Included with all Alibaba Cloud services.
Developer Plan
$19.99 will be deducted from your account immediately after purchasing the Developer support plan. You can choose whether to make an automatic renewal.
Business Plan
Business support plan charges will be assessed based on your usage of cloud products. You can choose whether to make an automatic renewal.
Enterprise Plan
Enterprise support plan charges will be assessed based on your usage of cloud products. Please consult your business manager for details.
Alibaba Cloud alternatives
Google CloudBetter for industries like healthcare, finance, retail, and manufacturing. Stronger security features and better integration with other Google services. Higher ratings and more positive user reviews. A popular Alibaba Cloud competitor and alternative.Read more
Microsoft AzureBetter for medium to large businesses. Has broader global coverage. Is growing faster in terms of website traffic and employee base. Stronger focus on AI and AWS integration. More suitable for hybrid cloud solutions. A good Alibaba Cloud competitor.Read more
Oracle Cloud InfrastructureBetter fit for large enterprises. Has stronger momentum. More suitable for e-commerce, retail, and media industries. A strong data warehousing offering. Frequent outages and a complex console are common complaints. An "always free" tier is available.Read more
Oracle CloudBetter for companies with complex IT infrastructure, especially those reliant on Oracle technologies. Has stronger integrations with on-premise systems and AWS. Caters to a wider range of industries like manufacturing, retail, and professional services. More established and has more momentum.Read more
Amazon WAMBetter for IT and Software companies. Has significantly more momentum. More focused on virtual desktop management. A strong Alibaba Cloud competitor for AWS users.Read more
TwitchBetter for live streaming and audience engagement, particularly within the gaming community. It has significantly more momentum than Alibaba Cloud. A strong Twitch alternative for those focused on cloud computing and IT infrastructure.Read more
Alibaba Cloud FAQ
What is Alibaba Cloud and what does Alibaba Cloud do?
Alibaba Cloud is a public cloud computing platform providing a comprehensive suite of services, including computing, database, storage, networking, and security. It caters to businesses of all sizes seeking scalable, secure, and cost-effective cloud solutions, especially within the Asia-Pacific region.
How does Alibaba Cloud integrate with other tools?
Alibaba Cloud integrates with various tools, though some users have noted that third-party integrations, such as Elasticsearch, could be improved. More information on specific integrations is needed for a comprehensive overview.
What the main competitors of Alibaba Cloud?
Top Alibaba Cloud competitors include AWS, Microsoft Azure, Google Cloud, and Oracle Cloud. These alternatives offer similar cloud computing services like data storage, computing power, and application hosting.
Is Alibaba Cloud legit?
Yes, Alibaba Cloud is a legitimate cloud computing platform offered by Alibaba Group. It provides a wide array of cloud services like data storage, networking, and security, and is known for its cost-effective pricing and scalable infrastructure. However, some users mention slower customer support and complex documentation as potential drawbacks.
How much does Alibaba Cloud cost?
Alibaba Cloud pricing varies depending on the service. The free Basic support plan is included with all services. Paid support plans include Developer ($19.99/month), Business ($100/month), and a custom-priced Enterprise plan. Product pricing details are available via their pricing calculator.
Is Alibaba Cloud customer service good?
Customer reviews on Alibaba Cloud's customer service are mixed. Some users mention helpful support and cost-effectiveness, while others report slow response times and difficulties navigating documentation. A few users suggest purchasing premium support for better assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.