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800.com description
800.com provides businesses with toll-free and vanity phone numbers to enhance their professional image and make it easier for customers to reach them. It offers call forwarding, allowing businesses to use their existing cell phones or landlines. 800.com also provides call tracking and analytics, helping businesses understand customer call patterns and measure marketing campaign effectiveness. Additionally, it offers SMS marketing tools and API integration for streamlined communication.
Who is 800.com best for
800.com is ideal for business owners and entrepreneurs looking to enhance their brand image and accessibility. Its virtual phone system with toll-free or vanity numbers, combined with call forwarding, allows businesses to maintain a professional presence while staying connected.
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A good fit for small businesses seeking a professional edge.
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A versatile solution across industries.
800.com features
| Supported 800.com provides local phone numbers tied to area codes. |
| Supported 800.com enables real-time conversations via SMS. |
| Supported 800.com enables creation and sending of SMS marketing campaigns. |
| Supported 800.com provides businesses with dedicated phone numbers. |
| Supported 800.com provides toll-free numbers starting with codes like 800, 888, etc. |
| Supported 800.com offers call tracking and analytics with features like call attribution and recording. |
| Supported 800.com allows purchase of vanity phone numbers to boost brand recognition. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
800.com pricing
The commentary is based on 57 reviews from 800.com G2 reviews.
800.com is praised by many users for its affordable pricing and professional vanity number options. While some users note a recent price increase, many find the service a good value for the features and convenience it provides.
Users sentiment
See the 800.com pricing page.
Personal Yearly
This plan includes 1,000 minutes and 1 phone number.
Unlimited Yearly
This plan includes unlimited minutes and 1 phone number.
Pro Yearly
This plan includes 5,000 minutes and 5 phone numbers. It also includes unlimited seats.
800.com alternatives
HubSpot Marketing Hub
More suitable for a wider range of industries and company sizes. Offers a broader set of marketing tools beyond phone communication. Has more momentum in terms of user base growth.
800response
Better for industries like Healthcare and Retail. Is growing faster than 800.com but has less momentum. Provides more data-driven insights for marketing campaigns.
Constant Contact
It's a much better fit for various industries like Healthcare or Finance. It has more momentum in terms of user growth. However, it has a negative pricing sentiment and is known for higher costs.
ActiveCampaign
More suitable for companies seeking comprehensive marketing automation beyond phone services. It has a wider industry application but might have a steeper learning curve.
Mailchimp All-in-One Marketing Platform
It has a broader industry application. It is growing faster than 800.com.
Zendesk Support Suite
Better for larger businesses and those who need strong customer service. It has more momentum and is a much better fit for industries like Healthcare, Finance, and E-commerce. However, it has a less positive pricing sentiment.
800.com FAQ
What is 800.com and what does 800.com do?
800.com is a provider of toll-free and vanity phone numbers designed to help businesses enhance their professional image. The service includes features like call forwarding, call tracking, analytics, and SMS marketing tools, enabling businesses to manage their communications effectively and understand customer interactions.
How does 800.com integrate with other tools?
800.com offers API integration capabilities, allowing businesses to connect their 800.com services with other tools and systems they use.
What the main competitors of 800.com?
The main competitors of 800.com include providers of business phone systems and virtual phone number services like 800response, RingCentral, Grasshopper, and Vonage. These companies offer similar features such as toll-free numbers, call forwarding, and analytics.
Is 800.com legit?
Yes, 800.com is a legitimate company offering toll-free and vanity phone numbers to businesses. They are known for reliable service, an intuitive dashboard, and affordable pricing based on user reviews and industry reputation.
How much does 800.com cost?
800.com's business phone service costs between $19 to $127 per month. They offer a Personal plan for $19/month, an Unlimited plan for $49/month, and a Pro plan for $127/month.
Is 800.com customer service good?
Based on user reviews, 800.com is praised for its helpful and responsive customer support team. Users highlight the quick response times and knowledgeable assistance provided by 800.com representatives.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.