Zoho Cliq vs Slack

by Gralio Mar 14, 2025

Zoho Cliq and Slack are robust communication platforms. Zoho Cliq excels in its integration with Zoho products, offering a centralized workspace for Zoho users. Slack, with its vast integration library and larger community, provides wider compatibility and collaboration potential.

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About

Zoho Cliq is a communication and collaboration platform designed for businesses of all sizes. It offers team chat, video conferencing, file sharing, and task management features. Zoho Cliq aims to streamline communication, enhance team productivity, and integrate with other business tools. Its searchable chat history and focus on team channels make it suitable for organizing projects and discussions.
Slack is a communication platform designed to streamline teamwork. It offers real-time messaging, file sharing, and searchable archives of conversations, all in one place. Slack integrates with numerous other business applications to centralize workflows. It suits companies of all sizes seeking to improve collaboration and internal communication.

Summary

Main difference
Zoho Cliq is a better choice for businesses deeply invested in the Zoho ecosystem, offering seamless integration with other Zoho products. Slack is a stronger option for businesses prioritizing extensive third-party app integrations and a larger user base, fostering broader collaboration.

Relative strengths of Zoho Cliq (compared to Slack)

  • Strong Zoho suite integration: Seamlessly connects with other Zoho services, enhancing workflow efficiency for existing Zoho users.

  • Multi-window chat: Offers a unique multi-window chat feature, improving organization and multitasking during conversations.

  • Competitive pricing: Provides a cost-effective solution, especially for smaller businesses or those already utilizing Zoho products.

Relative weaknesses of Zoho Cliq (compared to Slack)

  • Limited third-party integrations: Compared to Slack, offers fewer integrations with non-Zoho applications, potentially restricting connectivity with essential tools.

  • Mobile app stability: User reviews suggest occasional performance issues and bugs within the mobile application.

  • Smaller user base: Has a smaller user base than Slack, potentially limiting external collaboration opportunities.

What companies are using Zoho Cliq and Slack?

Who is using Zoho Cliq and Slack?

Who should use Zoho Cliq VS. Slack

Zoho Cliq is a versatile communication platform ideal for businesses of all sizes seeking streamlined team communication and project management. Users praise its intuitive interface, secure messaging, and seamless integration with other Zoho apps. However, some users have reported occasional lags and limited bot integrations. Consider Zoho Cliq if your business needs a centralized hub for communication and collaboration.

Slack is a versatile communication hub streamlining teamwork for businesses of all sizes. Users praise its organized channels and seamless integrations, especially with Google Drive. However, some find the Huddles feature buggy and the mobile app performance inconsistent. Despite these drawbacks, Slack remains a popular choice for real-time communication and enhanced collaboration.

  • Excellent fit for small, medium, and large businesses.

  • Suitable for businesses across various industries, including healthcare, finance, and e-commerce.

  • Ideal for businesses of all sizes seeking enhanced team communication and collaboration.

  • Strong fit for industries like tech, media, education, and professional services, offering tailored solutions for enhanced communication.

Zoho Cliq and Slack features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • External Team Collaboration
    Supported

    Zoho Cliq supports external team collaboration through guest chats, external channels, and Cliq Networks.

    Supported

    Slack supports external team collaboration via Slack Connect, offering shared channels and enhanced security.

  • Direct Audio/Video Calls
    Supported

    Zoho Cliq supports direct audio and video calls for enhanced communication.

    Supported

    Slack supports direct audio and video calls for quick communication and collaboration.

  • Screen Sharing
    Supported

    Screen sharing is supported in Zoho Cliq for collaborative work.

    Supported

    Slack supports screen sharing during calls, including a drawing tool for annotations.

  • Live Chat
    Supported

    Zoho Cliq supports real-time text chat during meetings and live events.

    Partially supported

    Slack supports live chat through integrations like Chatlio, Social Intents, and LiveChat. It also offers Huddles for real-time text, audio, and video communication.

  • Slack Integration
    Partially supported

    Zoho Cliq integrates with Slack via third-party tools like Zapier.

    Supported

    Slack supports a wide range of integrations, including integrations with other software tools.

  • Task Notifications
    Supported

    Zoho Cliq supports task notifications through built-in reminders and integrations.

    Supported

    Slack supports task notifications through its native lists and integrations. However, customization options for these notifications, especially with integrated tools, are limited.

Qualities

  • Value and Pricing Transparency
    +0
    Neutral sentiment
    -0.37
    Rather negative sentiment
  • Customer Service
    +0.67
    Rather positive sentiment
    +0.76
    Strongly positive sentiment
  • Ease of Use
    +0.91
    Strongly positive sentiment
    +0.88
    Strongly positive sentiment
  • Reliability and Performance
    +0.31
    Rather positive sentiment
    +0.37
    Rather positive sentiment
  • Ease of Implementation
    +0.23
    Neutral sentiment
    +0.75
    Strongly positive sentiment
  • Scalability
    +0.6
    Rather positive sentiment
    +0
    Neutral sentiment

Zoho Cliq and Slack Pricing

Zoho Cliq offers a free plan and a free trial for paid plans. All plans include messaging, file storage, meetings with screen share, remote work features, and chat export. Professional and Enterprise plans require a minimum of 10 users.
Plans

See full Pricing page

Slack offers a free plan and three paid plans: Pro, Business+, and Enterprise Grid. The pricing model is per user/month, with annual billing offering a discounted price. Slack AI is available as an add-on for all paid plans.
Plans

User sentiment

Rather negative
-0.37

See full Pricing page

Zoho Cliq and Slack review insights

5337 reviews analysed from and

Users love

  • Secure, fast, and reliable messaging and video calls.
  • Easy to use and intuitive interface.
  • Unique multi-window chat design.
  • Seamless integration with other Zoho apps like CRM and Zoho Projects.
  • Useful features like pinned messages, reminders, and project groups.
  • Organized channels for different departments or projects
  • Seamless integrations with other tools like Google Drive
  • Real-time messaging keeps everyone in the loop
  • The "Remind me later" feature is helpful

Users dislike

  • Occasional lags when handling large files or during peak usage times.
  • Mobile app can be buggy, requires frequent refreshes/restarts.
  • Limited bot integrations.
  • Zoho Project integration is limited, forcing users to upgrade.
  • Limited customization for UI elements and statuses.
  • Huddles tend to be buggy
  • Notifications for messages/threads can be missed
  • The mobile app can be slow or buggy
  • The search functionality is not always effective

Zoho Cliq and Slack Ratings

  • G2
    4.4/5
    (284)
  • Capterra
    4.6/5
    (88)
  • G2
    4.5/5
    (2604)
  • Capterra
    4.7/5
    (2361)
  • Glassdoor
    4.1/5
    (18141)

Company health

Employee growth

21% increase in the last year
2% increase in the last year

Web traffic

8% decrease in the last quarter
7% decrease in the last quarter

Financing

No data
July 2022 - $65M

How do Zoho Cliq's Zoho integrations compare to Slack's broader integrations?

Zoho Cliq's integrations are primarily focused within the Zoho ecosystem, offering strong connections with other Zoho products like Zoho CRM and Zoho Mail. While this provides a seamless experience for existing Zoho users, Slack offers a broader range of integrations with a much larger variety of third-party applications, making it more flexible for teams using diverse tools. Therefore, while Cliq excels in Zoho-centric workflows, Slack's integrations cater to a wider range of software needs.

Which product best handles communication for teams working across different platforms?

Slack is the better product for teams working across different platforms due to its wider range of integrations with other software tools. While Zoho Cliq integrates well within its own ecosystem, Slack's broader compatibility makes it more adaptable to diverse tech stacks commonly found in cross-platform teams.

What are the advantages of Zoho Cliq?

Zoho Cliq's advantages include tight integration with other Zoho apps, especially Zoho CRM and Zoho Mail, making it a strong choice for existing Zoho users. Its multi-window chat feature aids multitasking, and users appreciate its clean interface and features like pinned messages and reminders. Cliq also offers a robust free plan, potentially offering cost savings compared to Slack.

What are the disadvantages of Zoho Cliq?

Zoho Cliq users have reported occasional lag when handling large files or during peak usage, and the mobile app can be buggy, requiring frequent refreshes or restarts. The platform also offers limited bot integrations and the Zoho Project integration is limited without upgrading. Finally, UI customization options for elements and statuses are limited.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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