trackdesk vs impact.com

by Gralio Mar 03, 2025

Trackdesk and Impact.com both help manage marketing partnerships. Trackdesk is better for smaller businesses needing a simple, affordable affiliate program. Impact.com is a good fit for businesses managing a wider variety of partnerships and needing more advanced features.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 927 reviews and 60 websites, saving 5 hours, 39 minutes of reading.

trackdesk

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impact.com

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About

Trackdesk is a software platform built to help you create and manage your own affiliate marketing program. It integrates with popular e-commerce and payment platforms, making it simple to track sales and pay your partners. Trackdesk offers a free plan for businesses making under $1,000 per month in affiliate revenue, and then moves to affordable monthly billing. This makes it a good option for small to medium-sized businesses looking to grow their sales through partnerships.

Impact.com is a software platform designed for managing all types of marketing partnerships in one place, including affiliates, influencers, and customer referrals. It helps businesses find partners, track their performance, make payments, and protect against fraud. This allows companies to streamline their partnership programs, reduce manual work, and get more value from their partnerships. Impact.com is trusted by many well-known brands, from small businesses to large enterprises.

Summary

Main difference

Trackdesk is tailored for businesses focused on building in-house affiliate programs, offering a free plan and simple setup. Impact.com caters to diverse partnership types (affiliates, influencers, referrals) with advanced features but lacks a free option.

Relative strengths of trackdesk (compared to impact.com)

Offers a free plan for businesses with under $1,000/month in affiliate revenue.
Simple setup and ease of use, ideal for beginners.
Customizable dashboards and reports offer flexibility.

Relative weaknesses of trackdesk (compared to impact.com)

Limited partnership types compared to Impact.com (focus on affiliates).
May lack advanced features needed for complex or large-scale programs.
Customer support responsiveness and data accuracy may be less robust compared to Impact.com.

Who should use trackdesk VS. impact.com

Trackdesk is an ideal choice for small to medium-sized businesses (SMBs) seeking to expand their sales through affiliate marketing. Users praise its ease of use, setup, and management, particularly highlighting the intuitive interface and robust free plan. However, some users mention a learning curve for advanced features and a desire for more creative options.

Impact.com is a comprehensive partnership management platform streamlining affiliate, influencer, and referral programs. Businesses gain a centralized hub for partner discovery, performance tracking, payments, and fraud protection. Users praise the platform's intuitive interface and in-depth analytics but note occasional issues with tracking accuracy and customer support responsiveness. Impact.com is best suited for medium to large businesses across various industries seeking to optimize their partnership strategies.

Best for small to medium businesses (1-100 employees) looking to grow through partnerships.
Particularly well-suited for e-commerce and SaaS businesses.

Best for medium to large businesses (100+ employees) seeking to scale partnerships.
Ideal for E-commerce, Retail, and Software/IT/Telecom industries, but suitable for various B2B and B2C sectors.

trackdesk and impact.com features

Supported

Partially supported

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Type in the name of the feature or in your own words tell us what you need

Customizable Dashboard

Supported

Trackdesk offers customizable dashboards with drag-and-drop functionality for personalized views.

Supported

Impact.com dashboards support customization of metrics, date ranges, and widget layout.
Customizable Reports

Supported

Trackdesk allows creating custom reports to analyze affiliate program performance.

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Impact.com allows building custom reports and dashboards with various metrics, charts, and scheduling options.
Affiliate portal access

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Trackdesk offers an affiliate portal for performance tracking, marketing materials access, and account management.

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Impact.com offers an affiliate portal for performance tracking, marketing materials access, and account management.
Affiliate performance reporting

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Trackdesk offers performance metrics tracking per affiliate.

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Impact.com provides performance metrics for each affiliate.
Affiliate communication

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Trackdesk supports affiliate communication via newsletters.

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Impact.com supports affiliate communication via email and other messaging tools.
Affiliate tracking

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Trackdesk allows tracking clicks, conversions, and sales for each affiliate.

Supported

Impact.com tracks clicks, conversions, and sales per affiliate.

Qualities

Value and Pricing Transparency

No data

-0.54

Rather negative sentiment
Customer Service

No data

+0.09

Neutral sentiment
Ease of Use

No data

+0.61

Rather positive sentiment
Reliability and Performance

No data

+0.02

Neutral sentiment
Ease of Implementation

No data

+0

Neutral sentiment
Scalability

No data

No data

trackdesk and impact.com Pricing

Trackdesk offers a free plan for affiliate tracking software until monthly revenue from affiliates reaches $1,000. Paid plans are revenue-based with additional features available as you move up the pricing tiers.

Plans

See full Pricing page

No data

User sentiment

Rather negative

-0.54

See full Pricing page

trackdesk and impact.com review insights

837 reviews analysed from

Users love

Easy to use and navigate
It seems to be quite efficient platform.
It's simple to set up, launch, and manage. Integration was plain and simple.
Essy to use, easy to set up, good interface.
Straightforward affiliate marketing tool for setting up an in-house affiliate program.
The customization options make it possible to set up the program according to the needs of your business.
I appreciate the easy inferface inside the admin panel compared to other solutions on the market.
I like the user interface and and I like how easy it is to navigate.
Another thing is that the free version can do a lot unlike other apps.
Detailed real-time analytics
Responsive customer support
I am a solopreneur that has just started and I am super happy that it has a free tier that allow you to get started in their system.
It is really simple to integrate and really complete, it allows users to register through a form and view and edit all their details, and analytics.
They have also a platform to find new affiliates, still haven't tried it
Those adaptable plans and customizable features, allowed us to create the environment just for our affiliate program.
Also there are no rigid contracts.
I've instantly began using the "Custom reports" feature, which is simply amazing.
New offer templating feature is great, creating an offer from scratch is very straightforward.

User-friendly interface that is easy to navigate.
Provides in-depth data analysis and reporting features.
Offers a wide range of partnership opportunities.
Flexible and customizable platform that can be tailored to specific needs.

Users dislike

Some features are behind a paywall.
Id like more options for adding creatives for my affiliates
As with any affiliate software, if you want to get the best out of it, you need to dedicate some time in understanding the customization options.
Without the support, the learning curve could be quite steep.
Before I got used to it, the platform felt cumbersome at times, with certain features being buried deep within menus.
The initial setup process can be somewhat slow
Sometimes I got lost in the app. While the basic functions are easy to use, getting the most out of the advanced options took some time.

Inaccurate tracking data leads to missed or incorrect payments for some affiliates.
Limited search functionality makes it hard to find specific partners.
Slow loading times and occasional system crashes disrupt workflow.
Difficulty getting responses from customer support, especially for complex issues.

trackdesk and impact.com Ratings

G2

4.8/5

(87)
Capterra

4.9/5

(42)

G2

4.6/5

(881)

Company health

Employee growth

50% increase in the last year

No data

Web traffic

19% decrease in the last quarter

No data

Financing

No data

How do Trackdesk's revenue-based pricing tiers compare to impact.com's pricing structure?

Trackdesk's pricing is tiered based on the user's affiliate revenue, starting with a free plan for under $1,000/month and increasing to $67, $249, and $416/month for higher revenue tiers. Impact.com's pricing is not provided in the text. Therefore, a direct comparison cannot be made.

Which platform, Trackdesk or impact.com, offers better integration with existing e-commerce platforms?

Impact.com is generally considered better for larger businesses with more complex needs and a wider variety of partnerships including influencers and referrals, while Trackdesk focuses more specifically on affiliate marketing and is generally more suitable for small to medium-sized businesses. Neither description specifies integrations with *specific* e-commerce platforms, making a definitive comparison difficult. However, Impact.com's broader focus and larger client base suggest it likely has more integrations available.

What are the advantages of trackdesk?

Trackdesk offers a compelling free plan for businesses with under $1,000/month in affiliate revenue, making it attractive to smaller businesses or those just starting with affiliate marketing. Users praise its ease of use and setup, customizable dashboards and reports, and comprehensive features even within the free tier. Trackdesk appears particularly well-suited for small to medium-sized businesses focused on e-commerce and SaaS, wanting a straightforward, affordable solution to manage in-house affiliate programs.

What are the disadvantages of trackdesk?

Trackdesk's limitations include a steeper learning curve for advanced features, potential slow initial setup, and some features being locked behind paywalls. Users have also reported occasional navigation difficulties and a desire for more creative options for affiliates.

Alternatives to trackdesk and impact.com

Everflow

Everflow is a partner marketing platform that helps businesses manage and optimize their partnerships. It allows you to track performance across all your marketing channels, from affiliates and influencers to ad platforms and strategic partners. With Everflow, you can see which partnerships are driving the most revenue and make data-driven decisions to improve your results. The platform offers tools for managing affiliate relationships, tracking user activity, attributing conversions, and automating payments. Everflow integrates with popular business tools and provides detailed analytics to measure the success of your partnerships.

Brevo Transactional Email

Brevo Transactional Email helps businesses send important emails like order confirmations and password resets. It offers easy email design tools, integrates with existing business systems, and automates sending based on customer actions. You can track if emails are opened or clicked and the service is secure for your customer's data. Brevo Transactional Email is suitable for both small and large businesses.

PartnerStack

PartnerStack is a leading software platform designed to help businesses grow through partnerships. It provides tools to find, recruit, and manage affiliates, influencers, and other business partners. With PartnerStack, you can automate partner payments, track performance, and gain insights to optimize your partner program. PartnerStack is best known for its focus on B2B software companies and boasts a large network of potential partners.

Target Circle

Target Circle is a partner marketing platform designed for businesses to build and manage all their affiliate programs. It allows you to track, analyze, and optimize partnerships with affiliates, influencers, and other businesses. Target Circle offers automated billing and payments, detailed performance insights, and access to a marketplace of pre-vetted potential partners. This software aims to simplify and streamline your affiliate marketing efforts, helping you build and grow your network efficiently.

Birdeye

Birdeye is an all-in-one experience marketing platform designed for multi-location businesses and local brands. It helps businesses manage their online presence, improve their reputation, and connect with customers through various channels like reviews, social media, and messaging. Birdeye uses AI to streamline tasks like generating social media posts, managing online listings, and analyzing customer feedback. Its goal is to help businesses enhance customer experience, build loyalty, and stand out in their local markets.

Reditus

Reditus is an affiliate management software designed specifically for B2B SaaS companies. It provides a central dashboard to track and manage affiliate programs, making it easy to monitor performance and optimize campaigns. Reditus also offers a marketplace where businesses can connect with over 6,000 affiliates, expanding their reach and potential customer base. The platform simplifies affiliate payouts and even has a free plan option. Its focus on B2B SaaS, user-friendly interface, and supportive customer service make it a good option for businesses looking to launch or scale their affiliate marketing efforts.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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