Supademo vs Arcade

by Gralio Feb 11, 2025

Supademo and Arcade both offer robust platforms for creating interactive product demos. Supademo excels in ease of use and affordability, while Arcade shines in customer support and reliability. Ultimately, the best choice depends on your specific business needs and priorities.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 151 reviews and 60 websites, saving 1 hour, 20 minutes of reading.

Supademo

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Arcade

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About

Supademo is a software tool that helps businesses create interactive product demonstrations. It allows you to easily record your screen and turn those recordings into engaging presentations with features like chapters, personalized messages, and call-to-action buttons. You can also use Supademo to gather insights on how viewers interact with your demos. It's used by sales, marketing, and customer success teams to win deals, improve onboarding, and drive product adoption.

Arcade is a software platform for building interactive product demos. Designed to be easy to use, Arcade requires no coding and allows anyone, regardless of technical skill, to create and edit demos. Users can record their screen, add interactive elements like branching narratives and calls to action, then embed the finished product on their website or share it as a link. Arcade also offers analytics to track viewer engagement.

Summary

Main difference

Supademo is a better choice if you prioritize value for money, given its more affordable pricing plans and generous free tier. Arcade stands out with its superior customer support and more reliable performance, making it a strong contender for businesses that prioritize these aspects.

Relative strengths of Supademo (compared to Arcade)

More affordable pricing, especially for smaller teams or those just starting out.
Superior ease of use, making it quicker to learn and implement for new users.
Faster implementation process, allowing for a quicker setup and integration into existing workflows.

Relative weaknesses of Supademo (compared to Arcade)

Less reliable performance compared to Arcade, potentially leading to occasional disruptions.
Customer support is not as highly rated as Arcade's, which might result in slower response times.
Limited scalability compared to Arcade, posing potential challenges for rapidly growing teams.

What companies are using Supademo and Arcade?

No data

Who should use Supademo VS. Arcade

Supademo is a user-friendly platform ideal for small and mid-sized SaaS businesses, especially in the technology sector, looking to create engaging product demos. Users praise its intuitive interface and seamless browser integration, enabling easy recording and editing. However, some have noted occasional crashes and inconsistencies with the AI writing feature. With positive pricing reviews and a 4.8/5 rating on G2, Supademo offers a compelling solution for enhancing product adoption and boosting sales.

Arcade is a no-code platform for creating interactive product demos. Perfect for small to medium-sized SaaS businesses, Arcade allows anyone to create and edit demos, embed them on websites, and track viewer engagement. A free version is available, along with paid options.

Best for small to mid-sized SaaS businesses.
Ideal for technology companies creating interactive product demos.

Best for small to medium businesses.
Ideal for SaaS companies.

Supademo and Arcade features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Integrations and REST API

Partially supported

Supademo integrates with several tools, including HubSpot and Salesforce. REST API support is not confirmed.

Partially supported

Arcade integrates with Clearbit, but broader integration support is unclear.
No-code interactive demo creation

Supported

Supademo allows creation of interactive demos without coding.

Supported

Arcade allows creation of interactive product demos without coding.
Instant web capture

Not supported

Supademo is working on this feature, but it is not yet available.

Not supported

Arcade focuses on creating interactive product demos but web capture is not mentioned.
Visual pipeline

Not supported

Supademo does not offer a Kanban-style board for visualizing the sales pipeline.

Not supported

Arcade does not appear to offer a visual Kanban-style pipeline.
Content sharing

Supported

Supademo allows sharing demos via links, embeds, collections, and public folders.

Partially supported

Arcade allows sharing interactive product demos via URLs.
Mobile app

Not supported

Supademo focuses on desktop tools for demo creation, not mobile app creation.

Unknown

Arcade might offer mobile functionality, but it is not confirmed.

Qualities

Value and Pricing Transparency

+0.47

Rather positive sentiment

-0.18

Neutral sentiment
Customer Service

+0.76

Strongly positive sentiment

+0.86

Strongly positive sentiment
Ease of Use

+0.98

Strongly positive sentiment

+0.96

Strongly positive sentiment
Reliability and Performance

+0.47

Rather positive sentiment

+0.67

Rather positive sentiment
Ease of Implementation

+0.96

Strongly positive sentiment

+0.72

Strongly positive sentiment
Scalability

+1

Strongly positive sentiment

-0.6

Rather negative sentiment

Supademo and Arcade Pricing

Supademo offers a free plan and three paid plans: Pro, Scale, and Enterprise. The paid plans are billed per creator on a monthly or annual basis, with a discount for annual billing. Supademo also offers a 14-day free trial for its paid plans. The Enterprise plan requires contacting the sales team for custom pricing.

Plans

User sentiment

Rather positive

+0.47

See full Pricing page

Arcade offers a 14-day free trial for the Growth plan. They also offer discounts on the Growth or Pro plan for companies before their Series A or smaller.

Plans

User sentiment

Neutral

-0.23

See full Pricing page

Supademo and Arcade review insights

151 reviews analysed from

Users love

Intuitive and user-friendly interface for creating demos.
Seamless browser integration for easy recording and editing.
Accurate AI-generated suggestions for demo instructions.
Useful for creating step-by-step demos and tutorials.
Time-saving alternative to manual screenshot annotation.

Intuitive and easy-to-use interface for creating interactive demos.
High-quality video clarity and screen capture.
Excellent customer support, responsive and helpful.
Seamless integration with websites and other platforms via embed code or link.
Customization options allow for branding and tailored experiences.

Users dislike

Occasional missed clicks during recording requiring splicing multiple videos.
Difficult to find the settings for hotspots to show automatically.
AI writing can be inaccurate at times.
Occasional crashes and lack of an auto-save feature.
Difficult to move between web pages during recording.

Per-user pricing can be expensive, especially for startups.
Limited free version with restrictions on the number of arcades.
Editing options for overlay text styling are limited.
Occasional bugs with session recordings, particularly in mobile environments.
Organizing arcades in the dashboard could be improved.

Supademo and Arcade Ratings

G2

4.8/5

(178)

G2

4.7/5

(95)

Company health

Employee growth

85% increase in the last year

32% increase in the last year

Web traffic

25% decrease in the last quarter

4% increase in the last quarter

Financing

April 2023 - $1M

June 2022 - $8M

How do Supademo and Arcade compare in demo analytics capabilities?

Both Supademo and Arcade offer demo analytics capabilities to track viewer engagement. The information provided doesn't detail the specific metrics each platform tracks, so it's difficult to make a direct comparison of their analytics depth. Both are geared towards creating interactive demos, implying their analytics likely focus on similar user interactions within the demos themselves.

Which product, Supademo or Arcade, offers better screen recording stability?

Arcade likely offers better screen recording stability. While both products have users mentioning occasional issues, Supademo users specifically cite "occasional crashes and lack of an auto-save feature" along with difficulty moving between web pages while recording. Arcade users mention occasional bugs with session recordings, but these are noted as occurring particularly in mobile environments, suggesting the desktop experience may be more stable. Furthermore, Arcade has a higher Reliability and Performance score (0.67) compared to Supademo (0.47).

What are the advantages of Supademo?

Supademo offers a free plan, making it more accessible for smaller businesses or those wanting to try before committing to a paid plan. Users praise Supademo's intuitive interface, seamless browser integration, and AI-powered suggestions for demo instructions. Furthermore, Supademo's ease of use and implementation scores are higher than Arcade's.

What are the disadvantages of Supademo?

Supademo suffers from occasional crashes and lacks an auto-save feature, increasing the risk of losing work. Users also report occasional missed clicks during recording, requiring extra editing. Additionally, some users find the settings for hotspots difficult to locate and the AI writing feature can be inaccurate. Finally, Supademo receives a bad rating for suitability for enterprise businesses.

Is Supademo cheaper than Arcade?

Supademo's Pro plan is cheaper than Arcade's Pro plan ($27/month vs. $32/month). Supademo also offers a free plan, while Arcade's free plan is extremely limited. Therefore, depending on the plan chosen, Supademo can be cheaper than Arcade.

Alternatives to Supademo and Arcade

HubSpot Marketing Hub

HubSpot Marketing Hub is a comprehensive marketing platform designed for businesses of all sizes. It offers a suite of tools including email marketing, marketing automation, social media management, analytics, and SEO optimization, all within a single platform. This helps businesses streamline their marketing efforts, improve efficiency, and track results. Its focus on inbound marketing and lead generation makes it a popular choice for businesses looking to attract and convert leads into customers. HubSpot Marketing Hub integrates seamlessly with HubSpot's CRM platform for enhanced sales and marketing alignment.

HubSpot Sales Hub

HubSpot Sales Hub is a sales software platform designed to help mid-sized and growing businesses streamline and automate their sales processes. It offers tools for managing contacts, tracking deals, sending emails, and analyzing sales performance. Its focus is on providing a user-friendly interface and a suite of integrated tools that work together seamlessly. HubSpot Sales Hub aims to improve sales efficiency, increase productivity, and drive revenue growth by providing a centralized system for managing all aspects of the sales pipeline.

SmartCue

SmartCue is a software platform designed to help businesses create interactive product demos. It allows users to easily record, personalize, and share demos that are more engaging than traditional videos or screenshots. SmartCue provides analytics to track demo performance and can be integrated with other sales and marketing tools. Its goal is to help businesses improve lead quality and close deals faster.

Guideflow

Guideflow is a software platform that lets you easily create interactive product demos and guides. Capture your screen actions, customize the look and feel, and share it with anyone via links or embed it directly into your website or help articles. Track how viewers engage with your demo to understand their interests and optimize for better engagement. Guideflow integrates with popular CRMs, marketing automation tools, and customer support solutions.

Storylane

Storylane is a software platform that helps businesses create interactive product demos. This no-code tool allows marketing and sales teams to easily capture their software's functionality and build engaging presentations. These demos can be customized with guided tours, embedded on websites, or shared directly with prospects. Storylane helps teams scale their demo creation process, providing deeper insights into user engagement with built-in analytics.

ClickUp

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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