Smartsheet vs Wrike

by Gralio Feb 20, 2025

Smartsheet and Wrike are both powerful work management platforms catering to mid-sized businesses. Smartsheet excels with its intuitive spreadsheet-like interface and robust automation, while Wrike offers superior work visualization and collaboration features. The best choice depends on whether your team prioritizes ease of use and automation or advanced project visualization and collaboration tools.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 7542 reviews and 60 websites, saving 1 day, 18 hours, 24 minutes of reading.

Smartsheet

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Wrike

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About

Smartsheet is a work management platform used by companies to manage projects, automate tasks, and track progress. Its spreadsheet-like interface makes it easy to plan, schedule, and delegate work, while dashboards and reports provide real-time visibility into project status and team performance. Smartsheet also offers automation features, allowing you to streamline repetitive processes and improve efficiency. It integrates with popular business apps and prioritizes data security, making it a trusted choice for businesses of all sizes.

Wrike is a versatile work management platform designed to streamline workflows and improve efficiency for teams of all sizes. It centralizes work, providing a single source of truth and offering various views like Gantt charts and Kanban boards. Wrike allows automation of routine tasks, provides real-time insights through dashboards, and facilitates seamless collaboration. It features tools for proofing and approvals, resource management, and integrates with popular business applications. Wrike is a comprehensive solution suitable for various departments, from marketing and IT to operations and product development.

Summary

Main difference

Smartsheet is a spreadsheet-like interface, which makes it easy to plan, schedule, and delegate work. Wrike stands out with its superior work visualization and collaboration tools, providing various views like Gantt charts and Kanban boards.

Relative strengths of Smartsheet (compared to Wrike)

Smartsheet offers a more intuitive interface, resembling a spreadsheet, making it easier for users familiar with Excel to adapt quickly.
Smartsheet has robust automation features, allowing for streamlined processes and improved efficiency.
Smartsheet integrates seamlessly with Salesforce, enabling bidirectional data sync and automation.

Relative weaknesses of Smartsheet (compared to Wrike)

Wrike offers better work visualization and collaboration tools, such as Gantt charts and Kanban boards.
Wrike provides more flexible pricing plans to suit different team sizes and budgets.
Wrike has a stronger customer support rating based on user reviews.

What companies are using Smartsheet and Wrike?

No data

SIMULYTIC - a Siemens AG Venture

Who should use Smartsheet VS. Wrike

Smartsheet is a versatile work management platform ideal for businesses of all sizes across diverse industries. Users praise its intuitive interface, real-time collaboration features, and robust automation capabilities. However, some have noted limitations with row capacity and occasional latency issues. If your team needs a powerful, customizable platform for managing projects and automating workflows, Smartsheet is worth considering.

Wrike is a versatile work management platform ideal for teams seeking to centralize work and enhance collaboration. Users praise its intuitive interface, flexible workflows, and real-time updates. However, some find the mobile app underwhelming and dislike the separation of projects and tasks. Wrike offers customizable dashboards, automated workflows, and integrations with popular business applications, making it a comprehensive solution for managing complex projects and streamlining operations.

Best for small, medium, and large businesses.
Ideal for various sectors, including Healthcare, Finance, Retail, and more.

Best for small, medium, and large businesses needing streamlined workflows.
Ideal for Marketing, Professional Services, IT, Software, and Operations teams.

Smartsheet and Wrike features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Automated workflows

Supported

Smartsheet supports automated workflows, which can be customized for onboarding processes.

Supported

Wrike supports automated workflows, including for onboarding, through its automation rules and custom request forms.
Centralized work management

Supported

Smartsheet centralizes work with customizable dashboards and flexible views.

Supported

Wrike centralizes all work into one platform with customizable views and workspaces.
File sharing

Supported

Smartsheet allows users to upload and share files in a variety of ways, including direct links, publishing, and email attachments.

Supported

Wrike allows users to upload and share files with team members, and integrates with several file storage services.
Time Tracking

Partially supported

Smartsheet can be integrated with time tracking software but does not have this functionality natively. It offers a Resource Management add-on with time tracking, but this requires a separate license.

Supported

Wrike has time tracking features. Users can track time with a timer or manually add time entries. They can also generate time reports and view time logs.
Timesheet creation

Supported

Smartsheet allows for timesheet creation and work hour tracking through features like automated time calculations, various tracking methods, and customizable templates.

Supported

Wrike supports timesheet creation and time tracking.
Client portals

Supported

Smartsheet allows the creation of client portals for accessing project information and collaborating in a controlled environment through features like WorkApps, customizable dashboards, and integrations with tools like Foyer.

Supported

Wrike offers dedicated client portals, allowing clients to access project information, track progress, and collaborate with teams.

Qualities

Value and Pricing Transparency

-0.56

Rather negative sentiment

-0.1

Neutral sentiment
Customer Service

+0.33

Rather positive sentiment

+0.85

Strongly positive sentiment
Ease of Use

+0.75

Strongly positive sentiment

+0.46

Rather positive sentiment
Reliability and Performance

+0.34

Rather positive sentiment

+0.52

Rather positive sentiment
Ease of Implementation

+0

Neutral sentiment

-0.33

Rather negative sentiment
Scalability

-0.05

Neutral sentiment

+0.46

Rather positive sentiment

Smartsheet and Wrike Pricing

No data

User sentiment

Rather negative

-0.56

See full Pricing page

No data

User sentiment

Neutral

-0.1

See full Pricing page

Smartsheet and Wrike review insights

7482 reviews analysed from and

Users love

Intuitive interface: Easy-to-use, even for those unfamiliar with project management tools. Many compare it favorably to Excel.
Collaboration features: Real-time collaboration capabilities, allowing multiple users to work on sheets simultaneously.
Automation features: Streamlines repetitive tasks with alerts, reminders, and automated workflows.
Customizable dashboards: Easily create visually appealing dashboards to track project progress and KPIs.

The platform is intuitive and easy to navigate.
Wrike offers great flexibility and customization options for workflows, dashboards and reports.
Real-time updates and collaboration features like file sharing and task comments are very helpful.
Blueprints are an excellent feature to streamline repetitive tasks and processes.

Users dislike

Limited row capacity: Maximum capacity of 20k rows is often too small, requiring backups.
Some standard Excel functions are not available or require workarounds.
Latency issues: Users have reported slow loading times and latency, especially with larger sheets.
Sharing with unlicensed users can be confusing, leading to unnecessary license requests.

Projects and tasks are treated as separate items making reporting difficult.
The mobile app is underwhelming and not intuitive.
Some useful features like dashboard customization are cost prohibitive.
Importing data from Excel is clunky and expensive.

Smartsheet and Wrike Ratings

G2

4.4/5

(2570)
Capterra

4.5/5

(2425)
TrustPilot

1.9/5

(20)
Glassdoor

4.0/5

(982)

G2

4.2/5

(2525)
TrustPilot

1.6/5

(40)

Company health

Employee growth

5% increase in the last year

7% decrease in the last year

Web traffic

8% decrease in the last quarter

1% decrease in the last quarter

Financing

May 2024 - $3B

March 2015 - $26M

How do Smartsheet's row limitations compare to Wrike's scalability for large projects?

Smartsheet's row limit of 20,000 rows can be a significant constraint for large projects, a drawback highlighted by users. While Smartsheet is generally suitable for many project sizes, Wrike's higher scalability score (0.46) compared to Smartsheet's (-0.05) suggests it's better equipped for handling larger projects and substantial data volumes without encountering such limitations. This difference in scalability makes Wrike a more suitable option for projects anticipating extensive data or requiring long-term storage of detailed project information.

Which platform, Wrike or Smartsheet, offers better integration with existing sales tools?

Wrike offers better integration with existing sales tools. While Smartsheet highlights its integration with Salesforce, Wrike promotes integrations with a broader range of business applications, suggesting a more robust ecosystem for sales teams. This broader integration potential makes Wrike more adaptable to diverse sales tech stacks.

What are the advantages of Smartsheet?

Smartsheet offers a highly intuitive, spreadsheet-like interface that makes it easy to learn and use, particularly for users familiar with Excel. It provides robust automation capabilities for streamlining repetitive tasks and workflows. Smartsheet also boasts strong collaboration features, enabling real-time co-editing and updates. Finally, its customizable dashboards offer clear visualizations of project progress and key performance indicators.

What are the disadvantages of Smartsheet?

Smartsheet's spreadsheet-like interface, while initially user-friendly, can present limitations such as a 20,000-row capacity, requiring workarounds for larger datasets. Some users report latency, especially with larger sheets, impacting real-time collaboration. The platform lacks some standard Excel functions, necessitating alternative solutions. Sharing options with unlicensed users can be confusing and may lead to unnecessary license requests. Finally, some users have noted that while the interface is intuitive for basic tasks, more advanced features can be complex to implement.

Alternatives to Smartsheet and Wrike

ClickUp

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.

Trello

Trello is a visual project management tool that helps teams organize tasks and collaborate more effectively. Using boards, lists, and cards, teams can easily track progress on projects, from simple to-do lists to complex workflows. Trello offers a high level of customization with features like templates, integrations with other popular apps, and no-code automation. Its intuitive interface makes it easy for anyone to use, regardless of technical skill. Trello offers various pricing plans to suit different team sizes and needs, including a free plan for small teams.

Notion

Notion is an all-in-one workspace platform designed to help teams organize information, manage projects, and collaborate effectively. It centralizes notes, documents, tasks, and databases, making it easy for teams to access and share information. Notion allows users to customize their workspace with templates and integrations and offers AI features for writing assistance and information retrieval. It aims to be a flexible solution that adapts to various work styles and replaces the need for multiple single-purpose tools.

Asana

Asana is a work management platform designed to help teams organize tasks, projects, and goals in one shared space. It offers tools to improve team collaboration, transparency, and accountability. Used by companies of all sizes, it's particularly beneficial for managing complex projects and keeping everyone aligned on priorities. Features include task assignments, progress tracking, deadline setting, and communication tools. Asana aims to streamline workflows, enhance team productivity, and provide a clear overview of project statuses.

monday.com

monday.com is a customizable work platform designed to streamline workflows and improve team collaboration. It offers a suite of products, including monday work management, monday sales CRM, and monday dev, each tailored to specific team needs. With features like dashboards, automations, and integrations, monday.com enables businesses to manage projects, track progress, and make data-driven decisions. Its flexible and adaptable design caters to various industries and scales as organizations grow.

SmartSuite

SmartSuite is a cloud-based work management platform designed to help teams organize, manage, and track their work in one place. It offers tools for project management, process management, task management, and more. SmartSuite is highly customizable and includes over 200 pre-built templates for various industries and departments. It provides a range of views, including Kanban boards, Gantt charts, calendars, and dashboards, to visualize data. SmartSuite also offers automation features, integrations with other popular business applications, and collaboration tools like real-time chat and file sharing.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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