SimplePractice vs Practice by Numbers

by Gralio Apr 17, 2025

SimplePractice and Practice by Numbers serve distinct healthcare segments. SimplePractice caters to a broader wellness market, focusing on integrated practice management, while Practice by Numbers specializes in patient engagement and communication features for dental practices.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 2604 reviews and 60 websites, saving 14 hours, 58 minutes of reading.

Logo of SimplePractice
Logo of Practice by Numbers

About

SimplePractice is an all-in-one practice management software designed for health and wellness practitioners, particularly in behavioral health. It offers tools to manage scheduling, billing, telehealth, insurance claims, and client communication. SimplePractice is known for its user-friendly interface, HIPAA compliance, and focus on streamlining administrative tasks. Over 200,000 practitioners use SimplePractice, attracted to its integrated features, positive reviews, and potential to improve practice efficiency.
Practice by Numbers is a dental practice management software that helps you better communicate with patients and streamline daily operations. It offers a range of features including appointment scheduling, automated reminders, two-way texting, treatment planning follow-ups, and patient communications tracking. These features are designed to improve patient engagement, reduce administrative burden on staff, and provide insights into practice performance. Practice by Numbers focuses on making these processes efficient and automated, aiming to free up your time so you can focus on patient care.

Summary

Main difference
SimplePractice is a comprehensive practice management solution best suited for health and wellness practitioners, especially in behavioral health, due to its integrated telehealth, billing, and client communication features. Practice by Numbers caters specifically to dental practices, emphasizing patient engagement and communication through automated reminders, two-way texting, and treatment planning follow-ups.

Relative strengths of SimplePractice (compared to Practice by Numbers)

  • SimplePractice offers a user-friendly interface praised for its ease of navigation and client portal.

  • SimplePractice provides integrated telehealth functionality, which is crucial for modern healthcare practices.

  • SimplePractice offers a robust billing system with integrated credit card processing, simplifying payment management.

Relative weaknesses of SimplePractice (compared to Practice by Numbers)

  • SimplePractice lacks a dedicated mobile app, limiting accessibility for practitioners on the go.

  • SimplePractice's customer support is primarily email-based, potentially delaying responses for urgent issues.

  • SimplePractice's billing system can be complex for secondary insurance, requiring manual workarounds

Who should use SimplePractice VS. Practice by Numbers

SimplePractice offers a user-friendly, HIPAA-compliant platform for managing all aspects of a health and wellness practice. It streamlines scheduling, billing, telehealth, and client communication. Users praise the intuitive interface and integrated features, but some find the mobile app and secondary insurance billing challenging. Ideal for small to medium-sized practices seeking an all-in-one solution.

Practice by Numbers is a dental practice management software ideal for practices of all sizes aiming to enhance patient engagement and streamline daily operations. Users praise its comprehensive features, user-friendly interface, and excellent customer support. Some users have noted integration challenges with certain PMS systems and the lack of a dedicated mobile app. However, the positive feedback emphasizes the software's effectiveness in improving communication and operational efficiency, making it a valuable tool for dental practices.

  • Best for small to medium-sized practices (1-1000 employees).

  • Excellent for health and wellness professionals, especially in behavioral health.

  • Ideal for small, medium, and large dental practices (1-1000+ employees).

  • Specifically designed for the healthcare industry, catering to dental practices of all sizes.

SimplePractice and Practice by Numbers features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • Appointment scheduling
    Supported

    SimplePractice allows scheduling appointments with clients, both manually and online.

    Supported

    Practice by Numbers allows clients to schedule appointments online.

  • Billing and payments
    Supported

    SimplePractice offers billing, payment processing, and secure transaction management.

    Supported

    Practice by Numbers fully supports billing and payment processing.

  • Streamlined Communication
    Supported

    SimplePractice facilitates streamlined communication via secure messaging, client portal, telehealth, and notifications.

    Supported

    Practice by Numbers supports streamlined communication through features like secure messaging, patient portal, and VoIP.

  • Practice Management System integration
    Supported

    SimplePractice offers features of practice management systems.

    Supported

    Practice by Numbers integrates with most dental practice management systems.

  • Reporting and analytics
    Supported

    SimplePractice provides analytics on patient data, appointments and finances.

    Supported

    Practice by Numbers offers comprehensive reporting and analytics.

  • Templates
    Supported

    SimplePractice offers various pre-built templates, including for treatment plans.

    Not supported

    Practice by Numbers focuses on practice management and does not mention templates.

Qualities

  • Value and Pricing Transparency
    -0.82
    Strongly negative sentiment
    +1
    Strongly positive sentiment
  • Customer Service
    -0.6
    Rather negative sentiment
    +1
    Strongly positive sentiment
  • Ease of Use
    +0.58
    Rather positive sentiment
    +0.87
    Strongly positive sentiment
  • Reliability and Performance
    -0.25
    Neutral sentiment
    +0.82
    Strongly positive sentiment
  • Ease of Implementation
    No data
    +0.86
    Strongly positive sentiment
  • Scalability
    No data
    +1
    Strongly positive sentiment

SimplePractice and Practice by Numbers Pricing

SimplePractice offers a 7-day free trial to access all features in the Plus plan. They also offer 50% off for 3 months after the trial period. The core features included in every plan are unlimited clients, paperless intake documents, telehealth, online payments, automated invoices & statements, EHR mobile app, client portal website & mobile app, and access to live support.
Plans

User sentiment

Strongly negative
-0.82

See full Pricing page

Customized plans available for practices with 10 or more locations.
Plans

User sentiment

Strongly positive
+1

See full Pricing page

SimplePractice and Practice by Numbers review insights

2551 reviews analysed from and

Users love

  • The platform is widely praised for its user-friendly interface and ease of navigation.
  • Clients appreciate the convenience of the client portal for scheduling, completing paperwork, and secure messaging.
  • SimplePractice offers a robust library of customizable templates for various forms and documents.
  • The integrated billing system, including credit card processing through Stripe, streamlines payment and invoicing.
  • Comprehensive suite of features for practice management, including patient communication, scheduling, billing, and analytics.
  • Excellent and responsive customer support, readily available to address user inquiries and provide training.
  • User-friendly interface with clear explanations for key performance indicators (KPIs).
  • Regular updates and additions of new features based on user feedback.
  • Customizable reports and analytics, allowing for in-depth performance tracking and goal setting.

Users dislike

  • The free trial is limited and does not allow access to all features, leaving some users feeling misled.
  • Many users report the mobile app is underwhelming and glitchy.
  • The billing system, particularly for secondary insurance, can be confusing and require manual workarounds.
  • Customer support, while responsive, is primarily through email, with no direct phone number, making urgent issues difficult to address.
  • Difficult integration with some PMS systems, leading to data syncing issues.
  • Inability to select multiple insurances simultaneously, requiring manual selection.
  • Limited online chat box functionality.
  • Lack of a dedicated mobile app.
  • Some features, like online scheduling, may not be fully developed upon initial release.

SimplePractice and Practice by Numbers Ratings

  • G2
    4.1/5
    (120)
  • Capterra
    4.6/5
    (2375)
  • Glassdoor
    3.6/5
    (102)
  • G2
    5.0/5
    (56)

Company health

Employee growth

No change in the last year
14% increase in the last year

Web traffic

11% increase in the last quarter
45% increase in the last quarter

Financing

No data
No data

How do SimplePractice's telehealth features compare to Practice by Numbers' communication tools?

SimplePractice explicitly offers telehealth features as a core component of its platform, integrated with scheduling, billing, and client communication. Practice by Numbers focuses on communication tools like two-way texting, automated reminders, and treatment planning follow-ups, but doesn't explicitly mention integrated telehealth functionality like video conferencing within the platform. While both products aim to improve communication, SimplePractice provides a more comprehensive solution for virtual care delivery.

Which product better integrates with existing dental practice management systems?

Practice by Numbers integrates better with existing dental practice management systems. While SimplePractice offers practice management system features, Practice by Numbers explicitly states its integration with "most dental practice management systems." This suggests a more focused and robust integration specifically designed for dental practices.

What are the advantages of SimplePractice?

SimplePractice offers a comprehensive, user-friendly platform specifically designed for health and wellness practitioners, especially those in behavioral health, with integrated telehealth, billing, and scheduling features. It's praised for streamlining administrative tasks and improving practice efficiency. SimplePractice also offers a transparent pricing structure with tiered plans to suit different practice sizes and budgets.

What are the disadvantages of SimplePractice?

SimplePractice's limited free trial doesn't offer full feature access, potentially misleading users. The mobile app has been reported as underwhelming and glitchy. The billing system, especially for secondary insurance, can be confusing and necessitate manual workarounds. Finally, customer support, while responsive, lacks a direct phone number, making urgent issues difficult to resolve quickly.

Is SimplePractice cheaper than Practice by Numbers?

SimplePractice's pricing starts at $14.5 per month. Practice by Numbers offers custom pricing, so it's impossible to definitively say whether SimplePractice is cheaper without more information from Practice by Numbers.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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