ShipStation vs ShippingEasy

by Gralio Mar 07, 2025

ShipStation and ShippingEasy are both shipping software solutions for ecommerce businesses. ShipStation is a more robust platform with wider carrier compatibility and advanced features suitable for larger businesses or those with complex shipping needs. ShippingEasy offers a simpler, user-friendly experience ideal for smaller businesses prioritizing ease of use and excellent customer support.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 2702 reviews and 50 websites, saving 15 hours, 25 minutes of reading.

About

ShipStation is a popular shipping software designed for ecommerce businesses of all sizes. It helps you manage orders, compare shipping rates, print labels, and track shipments, all from one central location. ShipStation integrates with major carriers like UPS, USPS, FedEx, and DHL, as well as popular marketplaces like Amazon, eBay, and Shopify. It offers significant discounts on shipping rates and helps streamline your fulfillment process, saving you time and money. ShipStation is known for its user-friendly interface, extensive integrations, and automation features that simplify complex shipping tasks.

ShippingEasy is a shipping software designed for businesses that sell online. It offers discounted shipping rates from carriers like USPS and UPS, as well as tools to automate shipping tasks, manage orders, and track shipments. ShippingEasy integrates with popular ecommerce platforms like Shopify, Amazon, and Etsy, allowing businesses to manage their shipping from a central location. It stands out for its ease of use, automated features, and accessible customer support. ShippingEasy also offers tools to help businesses grow by streamlining customer marketing and branding the shipping experience.

Summary

Main difference

ShipStation offers broader carrier compatibility and more advanced features for larger businesses, including better reporting and customization options. ShippingEasy focuses on simplicity and ease of use, making it a better choice for smaller businesses with basic shipping needs that prioritize excellent customer support.

Relative strengths of ShipStation (compared to ShippingEasy)

Wider carrier compatibility beyond major carriers like USPS, UPS, FedEx, and DHL.
More advanced reporting features for detailed insights into shipping performance.
Greater customization options for labels, packing slips, and other branding elements.

Relative weaknesses of ShipStation (compared to ShippingEasy)

Can be more complex to learn and use compared to ShippingEasy.
Customer support responsiveness can be inconsistent.
Recent pricing changes and upcharges for certain features have been met with criticism.

Who should use ShipStation VS. ShippingEasy

ShipStation simplifies shipping for ecommerce businesses. Users praise its user-friendly interface, broad integrations, and discounted rates. However, some report issues with ShipStation Connect and recent pricing changes. Best for businesses seeking an all-in-one shipping solution to manage orders, compare rates, print labels, and track shipments efficiently.

ShippingEasy simplifies shipping for online businesses. It offers discounted rates from USPS, UPS, and other carriers, plus tools to automate tasks and manage orders. Users praise its ease of use and excellent customer support. Integrates with Shopify, Amazon, and Etsy. Some users mention wanting more flexible carrier options and data export features.

Excellent fit for businesses of all sizes (1-1000+ employees).
Ideal for ecommerce, retail, and related industries needing streamlined shipping.

Best for small to medium-sized businesses (1-1000 employees) selling online.
Ideal for Ecommerce and Retail businesses.

ShipStation and ShippingEasy features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

UPS integration

Supported

ShipStation integrates with UPS, allowing for both negotiated and pre-negotiated rates.

Supported

ShippingEasy integrates with UPS, offering various services and features.
Rate shopping

Supported

ShipStation offers rate shopping with its Rate Shopper feature.

Supported

ShippingEasy supports comparing shipping rates across multiple carriers like USPS, UPS, and FedEx.
USPS integration

Supported

ShipStation integrates directly with USPS for domestic and international shipping.

Supported

ShippingEasy integrates with USPS, offering discounted rates and automation.
Label printing

Supported

ShipStation supports printing shipping labels directly, via PDF download, or using ShipStation Connect.

Supported

ShippingEasy supports printing shipping labels, including batch and instant printing.
Shipping performance reporting

Partially supported

ShipStation supports reporting on shipping costs and other KPIs. Tracking on-time delivery rates might require custom reports or integrations.

Supported

ShippingEasy supports custom reports that likely include on-time delivery and cost KPIs.

Qualities

Value and Pricing Transparency

+0.27

Neutral sentiment

+0.17

Neutral sentiment
Customer Service

-0.33

Rather negative sentiment

+0

Neutral sentiment
Ease of Use

+0.52

Rather positive sentiment

+1

Strongly positive sentiment
Reliability and Performance

-0.23

Neutral sentiment

+0.43

Rather positive sentiment
Ease of Implementation

+0.14

Neutral sentiment

+1

Strongly positive sentiment
Scalability

+1

Strongly positive sentiment

No data

ShipStation and ShippingEasy Pricing

No data

User sentiment

Neutral

+0.27

See full Pricing page

ShippingEasy offers a free trial and a Starter plan for up to 25 shipments per month. They provide discounted shipping rates, automation, and customer support. Users can connect their carrier accounts for a fee.

Plans

User sentiment

Neutral

+0.17

See full Pricing page

ShipStation and ShippingEasy review insights

2559 reviews analysed from and

Users love

User-friendly interface makes it easy to learn and use.
Wide range of integrations with major carriers and marketplaces streamlines order fulfillment.
Significant discounts on shipping rates compared to retail prices.
Batch printing and automation rules save time and improve efficiency.
Customizable packing slips, labels, and tracking pages enhance branding and customer experience.

Seamless integration with major ecommerce platforms like Shopify, Amazon, and Etsy.
Easy to use, user-friendly interface
Discounted shipping rates from carriers like USPS and UPS
Excellent and responsive customer support
Robust automation features that save time

Users dislike

ShipStation Connect frequently disconnects and requires re-authentication or restarting to print labels.
Reporting features for multi-package shipments need improvement.
Recent pricing changes, including upcharges for using own carrier accounts, are unpopular.
Occasional syncing issues between ShipStation and e-commerce platforms require manual intervention.
Customer support responsiveness is inconsistent, with long wait times and limited phone support for lower-tier plans.

They want to charge you for accessing your own data and exporting it.
ShippingEasy didn't offer USPS Cubic rates for my account.
ShippingEasy didn't notify me when UPS or USPS "adjusted" my quoted rate and overbilled me.
Lots of competitors offering similar rates and reasons to go with them.
Cannot define alternative shippers - we ship some orders same-day by van and can't track this or share information with shipper.

ShipStation and ShippingEasy Ratings

G2

4.3/5

(535)
Capterra

4.6/5

(850)
TrustPilot

1.6/5

(141)

G2

4.6/5

(114)
Capterra

4.8/5

(1060)
TrustPilot

3.0/5

(2)

Company health

Employee growth

2% decrease in the last year

Web traffic

16% decrease in the last quarter

Financing

March 2021 - $0

How do ShipStation's and ShippingEasy's reporting features compare for multi-package shipments?

ShipStation users report that the software's reporting features for multi-package shipments need improvement. While ShippingEasy's reporting capabilities are not specifically mentioned in user reviews, it does offer custom reporting, which may provide more flexibility for analyzing multi-package shipment data. Therefore, ShippingEasy *might* offer better reporting for multi-package shipments, but further investigation is recommended.

Which software provides more reliable integration with e-commerce platforms, minimizing syncing errors?

ShippingEasy may provide slightly more reliable integration with e-commerce platforms. While both ShipStation and ShippingEasy have integrations, ShipStation users report occasional syncing issues requiring manual intervention. ShippingEasy users do not report similar syncing problems, focusing their complaints on pricing and feature limitations.

What are the advantages of ShipStation?

ShipStation offers a wider range of integrations with carriers, including DHL and FedEx, in addition to UPS and USPS. It also integrates with more marketplaces like eBay, potentially making it a more versatile solution for businesses selling on multiple platforms. While both offer discounts on shipping rates, ShipStation is known for its significant discounts, which could lead to greater cost savings. Furthermore, ShipStation offers customizable packing slips, labels, and tracking pages, allowing for enhanced branding and customer experience.

What are the disadvantages of ShipStation?

ShipStation users report frequent disconnections with ShipStation Connect, requiring re-authentication or restarts. Reporting for multi-package shipments needs improvement, and recent pricing changes, including upcharges for using own carrier accounts, are unpopular. Occasional syncing issues with e-commerce platforms require manual intervention, and customer support responsiveness is inconsistent, with long wait times and limited phone support for lower-tier plans.

Alternatives to ShipStation and ShippingEasy

Freightview

Freightview is a cloud-based shipping software designed for businesses that need a better way to manage their freight. It allows you to compare rates from different carriers for truckload, LTL, and parcel shipments all in one place. You can book and track shipments, print labels, access documents, and even analyze your shipping spend. Freightview integrates directly with your existing carriers and works with your negotiated rates. It's a neutral platform, meaning there's no bias towards any particular carrier, and it's offered without contracts.

DesktopShipper

DesktopShipper is a shipping software solution for e-commerce businesses and logistics providers. It offers cloud-based, downloadable, and API options to manage and streamline shipping processes. Through DesktopShipper, businesses can compare rates across various carriers, automate shipping tasks, and integrate with popular online marketplaces. Its focus on flexibility and automation aims to reduce costs, improve efficiency, and enhance customer satisfaction.

Cin7 Omni

Cin7 Omni is a cloud-based software designed for mid-sized to enterprise-level businesses that need to manage complex inventory and sales across multiple channels. It combines inventory management, order management, and warehouse management into a single platform. Cin7 Omni stands out with its built-in EDI integration, simplifying transactions with large retailers. It offers real-time inventory visibility, automated order fulfillment, and seamless connections with popular e-commerce platforms and marketplaces like Amazon and Shopify. Cin7 Omni promises to streamline operations and reduce manual tasks, helping businesses scale efficiently.

Carriyo

Carriyo is a delivery management software that helps online businesses streamline their shipping process. It offers a range of features, including shipping automation, order tracking, and customer notifications. Carriyo integrates with over 100 delivery services, giving businesses more flexibility and control over their last-mile delivery experience. The software aims to improve efficiency, reduce customer service inquiries, and ultimately increase customer satisfaction.

Easyship

Easyship is a popular shipping software designed for ecommerce businesses of all sizes. It helps manage both domestic and international shipping through partnerships with over 250 couriers. Easyship provides a central dashboard to compare shipping rates, print labels, and track shipments. A key feature is access to pre-negotiated discounted rates from major carriers like USPS, UPS, and FedEx, potentially saving businesses up to 91% on shipping costs. Easyship integrates with major ecommerce platforms like Shopify, BigCommerce, and Amazon, simplifying shipping workflows for online sellers.

Xero

Xero is online accounting software designed for small to medium-sized businesses. It offers a range of features including automated bank reconciliation, online billing, and financial reporting. Xero integrates with hundreds of third-party business apps and offers a real-time view of your business finances. Its focus on automation and user-friendly design makes it a popular choice for businesses looking to streamline their financial management.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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