Salesmsg vs 800.com

by Gralio Feb 26, 2025

Salesmsg and 800.com cater to different communication needs. Salesmsg excels in two-way messaging and integrates with popular CRM platforms, making it ideal for sales and marketing teams. 800.com offers a cost-effective solution for businesses needing a professional phone presence with vanity or toll-free numbers.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 677 reviews and 60 websites, saving 4 hours, 15 minutes of reading.

Salesmsg

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800.com

Website LinkedIn

About

Salesmsg is a business texting and calling software designed for medium to large companies in the USA. It allows you to send and receive SMS and MMS messages online, manage contacts, and track customer interactions. You can use it for direct communication with clients or for marketing purposes, such as sending promotions. Salesmsg integrates with popular CRM platforms like HubSpot and offers features like scheduled messaging, canned responses, and detailed analytics to track your messaging performance.

800.com provides businesses with toll-free and vanity phone numbers to enhance their professional image and make it easier for customers to reach them. It offers call forwarding, allowing businesses to use their existing cell phones or landlines. 800.com also provides call tracking and analytics, helping businesses understand customer call patterns and measure marketing campaign effectiveness. Additionally, it offers SMS marketing tools and API integration for streamlined communication.

Summary

Main difference

Salesmsg is a comprehensive texting and calling platform best suited for sales and marketing teams needing robust two-way communication and CRM integrations. 800.com focuses on providing affordable vanity and toll-free numbers, prioritizing professional image and call management.

Relative strengths of Salesmsg (compared to 800.com)

Stronger two-way texting and calling features for sales and marketing.
Integrations with popular CRM platforms like HubSpot.
Offers detailed analytics for tracking messaging performance.

Relative weaknesses of Salesmsg (compared to 800.com)

More expensive than 800.com, especially for basic call management.
Credit system can be confusing and difficult to track.
Mobile app has some reported reliability issues with notifications.

What companies are using Salesmsg and 800.com?

University of Cincinnati

No data

Who should use Salesmsg VS. 800.com

Salesmsg is a robust texting and calling software perfect for medium to large businesses in the USA. Users praise its seamless HubSpot integration and easy-to-use interface, especially the Power Dialer. However, some find the credit system confusing and experience unreliable mobile notifications. It's a valuable tool for those seeking streamlined communication and enhanced customer engagement, particularly in sales and marketing.

800.com offers toll-free numbers and vanity phone numbers to enhance your business's professional image. Users love its reliability and intuitive interface, praising its easy setup and affordability. However, some dislike the "press 1" requirement for call forwarding and the lack of universal international forwarding. Ideal for small businesses seeking streamlined communication and enhanced customer reach.

Best for medium to large businesses.
Ideal for various sectors, including Healthcare, Finance, Retail, and more.

Best for small businesses seeking enhanced communication and professional image.
Suitable for businesses across various industries needing toll-free numbers and call management.

Salesmsg and 800.com features

Supported

Partially supported

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Type in the name of the feature or in your own words tell us what you need

Two-way Texting

Supported

Salesmsg enables direct communication with customers via two-way texting.

Supported

800.com supports two-way texting for direct customer communication.
SMS Marketing

Supported

Salesmsg supports targeted SMS campaigns, promotions, and updates to engage customers and drive sales.

Supported

800.com facilitates targeted SMS campaigns, promotions, and updates.
Professional appearance

Supported

Salesmsg offers professional communication tools, customization, and team collaboration features.

Supported

800.com enhances brand credibility with toll-free numbers, call routing, and professional greetings.
Two-way messaging

Supported

Salesmsg enables real-time conversations with customers through two-way SMS messaging.

Supported

800.com enables real-time conversations via SMS.
Mobile app

Supported

Salesmsg offers a dedicated mobile app for iOS, allowing on-the-go campaign management.

Not supported

800.com does not offer a dedicated mobile app for managing SMS campaigns.
SMS marketing

Supported

Salesmsg allows creating and sending SMS marketing campaigns.

Supported

800.com enables creation and sending of SMS marketing campaigns.

Qualities

Value and Pricing Transparency

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Customer Service

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Ease of Use

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Reliability and Performance

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Ease of Implementation

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Scalability

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Salesmsg and 800.com Pricing

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See full Pricing page

800.com offers three pricing plans: Personal, Unlimited, and Pro. All plans include extensions, fax number, call recording, texting, analytics, API and Webhook access, voicemail boxes, voicemail transcription, standard call forwarding, sequential call forwarding, simultaneous call forwarding and call screening. They offer a 30-day money-back guarantee. There are no long-term contracts or activation fees.

Plans

See full Pricing page

Salesmsg and 800.com review insights

Users love

Seamless integration with HubSpot.
Easy to use interface.
The Power Dialer feature is a game changer.
Excellent and responsive customer support.

Reliable and rarely has technical issues.
Intuitive dashboard and interface.
Great customer support - responsive and helpful.
Easy to set up and use.
Affordable pricing.

Users dislike

The credit system is a little hard to track and it is not clear how much certain messages would cost.
The online chat feature rarely has live agents available.
Mobile app notifications can be unreliable.
Phone numbers sometimes get flagged as spam.

Having to press 1 to get the call to go thru
International forwarding is not available for all countries.
App is confusing to use.
Some users have reported issues with spam calls.
No way to distinguish 800.com calls from regular calls when forwarded to a cell phone.

Salesmsg and 800.com Ratings

G2

4.6/5

(232)
Capterra

4.6/5

(55)
TrustPilot

3.7/5

(1)

G2

4.6/5

(462)
TrustPilot

4.4/5

(20)

Company health

Employee growth

19% increase in the last year

20% increase in the last year

Web traffic

No data

20% decrease in the last quarter

Financing

No data

March 2001 - $77M

How do Salesmsg's HubSpot integration capabilities compare with 800.com's API integration?

Salesmsg emphasizes its seamless HubSpot integration, suggesting a pre-built, robust connection. 800.com mentions API integration, which implies a more developer-focused approach, requiring custom coding to connect with HubSpot or other CRMs. While 800.com's API offers flexibility, Salesmsg's pre-built integration likely requires less technical expertise and setup time for HubSpot users.

Which product provides more robust analytics for tracking SMS marketing campaign effectiveness?

Salesmsg provides more robust analytics for tracking SMS marketing campaign effectiveness. While 800.com offers call tracking and analytics, its focus is primarily on call data. Salesmsg, on the other hand, specifically emphasizes detailed analytics for SMS messaging performance, allowing users to track metrics relevant to SMS campaigns.

What are the advantages of Salesmsg?

Salesmsg offers a more robust suite of features specifically designed for sales and marketing teams, including SMS marketing, two-way messaging, and a dedicated mobile app for on-the-go campaign management. Furthermore, Salesmsg boasts seamless integration with popular CRM platforms like HubSpot, which can be a significant advantage for teams already using HubSpot's ecosystem. User reviews highlight Salesmsg's easy-to-use interface and powerful dialer as key benefits.

What are the disadvantages of Salesmsg?

Salesmsg has a few potential drawbacks. Users have reported difficulties tracking costs with the credit system and a lack of readily available live chat support. The mobile app's notification reliability has been questioned, and some users have experienced their phone numbers being flagged as spam.

Alternatives to Salesmsg and 800.com

HubSpot Marketing Hub

HubSpot Marketing Hub is a comprehensive marketing platform designed for businesses of all sizes. It offers a suite of tools including email marketing, marketing automation, social media management, analytics, and SEO optimization, all within a single platform. This helps businesses streamline their marketing efforts, improve efficiency, and track results. Its focus on inbound marketing and lead generation makes it a popular choice for businesses looking to attract and convert leads into customers. HubSpot Marketing Hub integrates seamlessly with HubSpot's CRM platform for enhanced sales and marketing alignment.

Aloware

Aloware is a cloud-based contact center software designed for small to medium-sized businesses in the US. It helps manage sales and customer interactions through phone calls, text messaging, and automation, all within a single platform. Aloware integrates with popular CRMs like HubSpot and Salesforce, enabling businesses to streamline communication, track customer interactions, and improve sales team efficiency. Key features include a power dialer, automated texting, AI-powered voice analytics, and tools to ensure compliant calling practices.

Vonage Business Communications

Vonage Business Communications is a cloud-based phone system designed for small to medium-sized businesses. It allows you to make calls, send messages, and hold video meetings from virtually anywhere using the internet. Its features include call forwarding, voicemail transcription, and mobile apps for on-the-go communication. Vonage promises high reliability and offers flexible subscriptions without annual contracts. Customer support is available through various channels, including phone, email, and online resources.

Mozeo

Mozeo is a business text messaging software that enables SMS and MMS marketing, contact management, and live chat. It offers a range of tools to help businesses grow their customer base and improve communication, including text message broadcasts, appointment reminders, and keyword autoresponders. With a focus on customer support, Mozeo aims to make text messaging a primary communication channel for businesses of all sizes.

Webex Connect

Webex Connect is a cloud-based platform that helps businesses connect with their customers through various channels like SMS, voice calls, and social media. It's designed for large companies across industries like banking and retail. Webex Connect offers tools to automate and personalize customer interactions, provides analytics and reporting, and integrates with existing business systems. It aims to improve customer experience and streamline communication processes.

Brevo Transactional Email

Brevo Transactional Email helps businesses send important emails like order confirmations and password resets. It offers easy email design tools, integrates with existing business systems, and automates sending based on customer actions. You can track if emails are opened or clicked and the service is secure for your customer's data. Brevo Transactional Email is suitable for both small and large businesses.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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