Rossum vs Basware

by Gralio Feb 04, 2025

Rossum and Basware offer different solutions. Rossum excels in AI-powered document processing, benefiting businesses needing automated data extraction from various documents. Basware provides a wider spend management platform, useful for companies wanting to control purchasing and streamline financial operations.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 212 reviews and 60 websites, saving 1 hour, 40 minutes of reading.

Logo of Rossum
Rossum
Logo of Basware
Basware

About

Rossum is an AI-powered software that automates how businesses process documents like invoices and forms. It uses advanced technology to read, understand, and extract data from these documents, eliminating manual data entry. This leads to faster processing times, fewer errors, and ultimately, cost savings for your company. Rossum is designed to handle various document types and layouts, and it continuously learns and improves its accuracy.
Basware offers cloud-based software to manage company spending, from purchase to payment. Their tools help you find the right suppliers, get the best prices, handle approvals, and track all spending in one system. Basware focuses on making this process smoother and more controlled, particularly for mid-size and larger companies with global operations or complex needs. They emphasize compliance and data insights to help you make smarter purchasing decisions.

Summary

Main difference
Rossum specializes in automating document processing like invoices and forms using AI, while Basware focuses on managing company spending from purchase to payment. Rossum is best for businesses primarily needing efficient document processing, whereas Basware suits companies seeking broader spend management solutions.

Relative strengths of Rossum (compared to Basware)

  • Superior document processing automation with AI-powered data extraction.

  • Handles various document types and layouts, reducing manual data entry.

  • Integrates with Zapier for automated workflows with other apps.

Relative weaknesses of Rossum (compared to Basware)

  • Limited focus on broader spend management aspects like procurement and supplier management.

  • Pricing is custom and lacks transparency compared to some competitors.

  • Customer support responsiveness has some negative feedback.

Who should use Rossum VS. Basware

Rossum is an AI-powered document processing solution ideal for small to medium-sized businesses looking to automate data extraction from invoices and forms. It integrates with Zapier for workflow automation and offers OCR support for various document types. While user reviews are limited, the software promises improved processing times, reduced errors, and cost savings through automated data entry.

Basware is a cloud-based purchase-to-pay software best for mid-size and large businesses with global operations or complex needs. Users praise the centralized platform, automated matching, and real-time visibility into invoices and purchase orders. However, some find the invoice submission process difficult and smart coding AI inaccurate. Basware simplifies spending management, offering guided purchasing, AP automation, and data-driven insights.

  • Best fit for small and medium-sized businesses.

  • Not enough information on industry fit.

  • Best fit for mid-size and large businesses.

  • Ideal for finance, IT, retail, and other sectors with complex procurement.

Rossum and Basware features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Online Ordering
    Not supported

    Rossum does not directly support online ordering.

    Not supported

    Basware focuses on B2B procurement, not direct customer online ordering.

  • Guided Purchasing
    Not supported

    Rossum does not support guided purchasing.

    Supported

    Basware supports guided purchasing to streamline procurement and enforce company policies.

  • Advanced Approvals
    Unknown

    Rossum does not explicitly mention support for advanced approvals, PO issuance, or mobile access.

    Unknown

    Basware's documentation does not confirm support for automatic PO issuance upon individual item approval or mobile approvals.

  • Zapier integration
    Supported

    Rossum integrates with Zapier, enabling workflow automation with other apps.

    Unknown

    Zapier integration is not mentioned in the documentation.

  • OCR Support
    Supported

    Rossum uses AI-powered OCR to convert scanned documents into editable text.

    Supported

    Basware supports OCR for converting scanned documents into editable text.

  • Document scanning
    Not supported

    Rossum processes scanned documents after they are imported, but lacks a built-in scanning feature.

    Supported

    Basware supports document scanning via the Basware CloudScan application.

Qualities

  • Value and Pricing Transparency
    No data
    No data
  • Customer Service
    +0.33
    Rather positive sentiment
    No data
  • Ease of Use
    +0.5
    Rather positive sentiment
    No data
  • Reliability and Performance
    +0
    Neutral sentiment
    No data
  • Ease of Implementation
    +0.33
    Rather positive sentiment
    No data
  • Scalability
    No data
    No data
Rossum and Basware Pricing
Rossum offers custom pricing for their document automation platform based on the volume of pages or documents processed and the complexity of workflows. They offer four tiers: Starter, Business, Enterprise, and Ultimate. Additional services, integrations, and add-ons are available to enhance automation.
Plans

User sentiment

Strongly negative
-1

See full Pricing page

No data

See full Pricing page

Rossum and Basware review insights

207 reviews analysed from and

Users love

  • Easy setup and integration.
  • Excellent customer support, responsive and helpful.
  • User-friendly interface.
  • Powerful API and flexible customization options.
  • High accuracy of data extraction for most invoices.

No data

Users dislike

  • Occasional system glitches during updates.
  • Handling of large PDF documents can cause UI crashes.
  • Automated line item recognition is poor.
  • High pricing, especially for SSO.
  • Difficult to unlearn errored training in document queues.

No data

Rossum and Basware Ratings

  • G2
    4.4/5
    (75)
  • TrustPilot
    3.2/5
    (1)
  • Glassdoor
    3.3/5
    (79)
  • G2
    4.0/5
    (110)
  • Capterra
    3.9/5
    (22)
  • TrustPilot
    2.8/5
    (4)
  • Glassdoor
    4.1/5
    (504)

Company health

Employee growth

6% decrease in the last year
2% increase in the last year

Web traffic

13% decrease in the last quarter
7% decrease in the last quarter

Financing

October 2023 - $109M
August 2020 - $0

How does each product's invoice processing automation differ for high-volume needs?

Rossum uses AI-powered data extraction to automate invoice processing, handling various document types and layouts, and is designed for high-volume processing through custom-priced tiers for different needs. Basware focuses on automating the entire purchase-to-pay process, including invoice processing, offering a centralized platform with automated matching and reporting features, suitable for high-volume needs of mid-size and large companies with global or complex operations.

Which product best integrates with existing ERP systems for seamless data flow?

Basware best integrates with existing ERP systems. Its product description explicitly states a focus on managing company spending from purchase to payment, implying integration with financial systems. Furthermore, its alternative product list includes several prominent ERP systems (SAP Ariba, SAP Concur), suggesting a strong existing integration ecosystem. Rossum, while offering integrations via Zapier, focuses primarily on document processing and lacks the same level of ERP-centric features and alternative product comparisons.

What are the advantages of Rossum?

Rossum specializes in AI-powered document processing, particularly for invoices and forms, offering automated data extraction and a reduction in manual data entry. This focus likely leads to faster processing, increased accuracy, and cost savings compared to Basware, which offers broader spend management but may not have the same level of specialized document processing capabilities.

What are the disadvantages of Rossum?

Rossum's pricing model lacks transparency, relying on custom quotes which can make budget planning difficult. They have received negative feedback regarding customer service responsiveness and a difficult invoice submission process. Additionally, some users report inaccurate data capture by their AI, necessitating manual corrections. Finally, Rossum's LinkedIn employee growth is negative, suggesting potential instability or less investment in development compared to competitors.

Alternatives to Rossum and Basware

Logo of DocHub
DocHub
DocHub is an online platform that makes it easy to edit, sign, and share PDF documents. It's especially useful for tasks like signing contracts, filling out forms, and collaborating on documents with colleagues. DocHub offers a free plan with basic features, as well as paid plans with more advanced options. It stands out for its seamless integration with Google Workspace, allowing you to work with documents directly from your Google apps. DocHub prioritizes security with features like encryption and audit trails to keep your documents safe.
Logo of Coupa
Coupa
Coupa is a cloud-based software platform that helps businesses of all sizes manage their spending. It brings together all your spending information, from sourcing and purchasing to invoices and expenses, in one place. This gives you greater control and visibility, helping you save money, improve efficiency, and make smarter decisions. Coupa integrates with other systems like your ERP, and offers tools for managing vendors, automating tasks, and analyzing spending patterns.
Logo of ECIT Digital
ECIT Digital
ECIT Digital is a cloud-based software that automates document processing using AI. It reads and extracts data from various document types, like invoices and contracts, eliminating manual entry. The software boasts a 99.8% accuracy rate, ensuring reliable data extraction for your business. ECIT Digital integrates with systems like SAP and Microsoft, streamlining data flow into your existing workflows. It aims to reduce costs, improve data accuracy, and increase efficiency, potentially delivering ROI within the first year.
Logo of Claritum
Claritum
Claritum is a cloud-based software that helps mid-sized and larger companies save money and gain control over their spending. It provides tools for managing suppliers, negotiating prices, ordering, tracking deliveries, processing invoices, and analyzing spending patterns across various categories like IT, marketing, and office supplies. Claritum aims to streamline the purchasing process, reduce manual tasks, and provide insights to help make more informed spending decisions.
Logo of Foxit PDF Editor Suite
Foxit PDF Editor Suite
Foxit PDF Editor Suite is a software solution for businesses to create, edit, manage, and securely share PDFs. It offers e-signature capabilities, integrates with popular platforms like Microsoft Office 365 and Google Workspace, and boasts AI-powered features for document analysis and generation. Foxit is known as a cost-effective alternative to Adobe Acrobat, recognized for its speed and innovative features.
Logo of SAP Ariba
SAP Ariba
SAP Ariba is a comprehensive suite of cloud-based software solutions designed to help businesses of all sizes manage their spending more effectively. From sourcing and procurement to invoicing and payment, Ariba automates and streamlines the entire spending process. It provides a central platform for managing contracts, tracking suppliers, and analyzing spending patterns. This helps businesses gain greater visibility and control over their spending, reduce costs, and improve compliance. By connecting to a vast network of suppliers, Ariba also simplifies the procurement process and fosters stronger supplier relationships.

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