PracticePanther vs MyCase

by Gralio Feb 03, 2025

PracticePanther is a good choice for firms prioritizing detailed reporting and comprehensive features, even with some usability drawbacks. MyCase offers a more intuitive experience and better task management but may lack some advanced reporting functionalities.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 327 reviews and 60 websites, saving 2 hours, 19 minutes of reading.

PracticePanther

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MyCase

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About

PracticePanther is a cloud-based practice management software designed for law firms of all sizes. It offers a suite of features to help manage cases, clients, billing, and daily operations. PracticePanther aims to streamline workflows through automation, from client intake to document management and e-signatures. Key features include time tracking, online payments, automated reminders, and a client portal for secure communication. Its intuitive interface and robust functionality make it a popular choice for legal professionals seeking to boost efficiency and improve client service.

MyCase is legal practice management software that helps law firms organize case details, communicate with clients, and manage billing. It provides tools like calendaring, document storage, time tracking, and client portals. MyCase aims to increase efficiency, streamline operations, and improve client relationships for legal professionals. It is a popular choice for law firms of all sizes and integrates with other common software tools.

Summary

Main difference

PracticePanther and MyCase are both legal practice management software, but PracticePanther excels in reporting features and comprehensive functionality, while MyCase stands out for its user-friendly interface and task management capabilities.

Relative strengths of PracticePanther (compared to MyCase)

Strong reporting features for tracking billable hours and managing invoices.
Comprehensive features covering most aspects of law practice management.
User-friendly interface, especially for non-tech-savvy users.

Relative weaknesses of PracticePanther (compared to MyCase)

Slow customer support response times.
Difficult-to-navigate mobile app with limited functionality.
Issues with Microsoft Outlook integration, especially calendar and contact syncing.

Who should use PracticePanther VS. MyCase

PracticePanther is a user-friendly, cloud-based practice management software ideal for law firms of all sizes. It simplifies tasks like client intake, document management, and e-signatures, boosting efficiency and client service. Users praise its comprehensive features and reporting capabilities but note occasional slow customer support and a less intuitive mobile app.

MyCase is a user-friendly legal practice management software praised for comprehensive features like document management and client portals. Users appreciate its ease of use and robust functionality, but some have reported issues with email integration. Ideal for small law firms seeking to streamline operations and improve client relationships.

Best fit for small law firms, but suitable for medium and large firms.
Specifically designed for law firms to manage cases, clients, and billing.

Best fit for small law firms.
Specifically designed for the legal industry.

PracticePanther and MyCase features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Case Management

Supported

PracticePanther allows keeping all case details and documents in one central location.

Supported

MyCase keeps all case details and documents in one central location.
Client Communication

Supported

PracticePanther supports real-time updates, messaging, document sharing, and task management.

Supported

MyCase supports real-time messaging, document sharing, and task management.
Billing and Payments

Supported

PracticePanther tracks time, generates invoices, and accepts payments via PantherPayments and LawPay.

Supported

MyCase tracks time, generates invoices, and accepts payments via LawPay integration.
Client portal

Supported

PracticePanther provides a client portal where clients can access and stay updated on their case information.

Supported

MyCase provides a client portal where clients can access case information, including updates, documents, invoices, and more. They have 24/7 access via mobile or desktop and can communicate with their legal team.
Task management

Supported

PracticePanther allows creating and assigning tasks to users and contacts directly to cases.

Supported

MyCase allows to create custom task templates, automatically assign them based on various criteria, set due dates and reminders, mark tasks as complete, log billable time, and integrate with external task management tools.
Client communication

Supported

PracticePanther enables client communication via secure messaging and a client portal, as confirmed by the provided materials.

Supported

MyCase enables secure client communication through its built-in client portal, which facilitates messaging, document sharing, and case updates.

Qualities

Value and Pricing Transparency

+0

Neutral sentiment

+0

Neutral sentiment
Customer Service

+0

Neutral sentiment

+0.2

Neutral sentiment
Ease of Use

+0.6

Rather positive sentiment

+0.89

Strongly positive sentiment
Reliability and Performance

+0.5

Rather positive sentiment

+0.24

Neutral sentiment
Ease of Implementation

+1

Strongly positive sentiment

+0.6

Rather positive sentiment
Scalability

No data

+0

Neutral sentiment

PracticePanther and MyCase Pricing

PracticePanther offers a Solo, Essential and a Business plan. All plans include features such as contact and matter management, time and expense tracking, world-class support, secure client portal and unlimited data storage. A free trial is also available.

Plans

See full Pricing page

No data

See full Pricing page

PracticePanther and MyCase review insights

307 reviews analysed from

Users love

PracticePanther is praised for its user-friendly interface and ease of use, even for non-tech savvy users.
The platform receives positive feedback for its robust reporting features, particularly for tracking billable hours and managing invoices.
The customer support, while sometimes slow, is generally regarded as helpful and responsive.
Many users appreciate the platform’s comprehensive features, covering most aspects of law practice management.

Comprehensive case information management: documents, templates, calendaring, notes, billing, reports, etc.
User-friendly and easy to navigate for all staff members.
Excellent document merge feature for efficient document creation.
Accessible from any device, providing flexibility and convenience.

Users dislike

PracticePanther suffers from slow customer support responses, often taking more than 24 hours.
Many users find the mobile app difficult to navigate and lacking in functionality.
Issues with Microsoft Outlook integration, especially calendar and contact syncing, are frequently reported.
Some users have experienced discrepancies with billing and payment plans not being applied correctly.

Email integration issues, especially with Microsoft 365.
Inability to print individual logged calls or notes.
Statements feature does not adequately prepare comprehensive statements for attorney fees.
Difficulty creating leads from previous contacts, leading to duplicate information.

PracticePanther and MyCase Ratings

Glassdoor

4.2/5

(15)

Company health

Employee growth

2% decrease in the last year

9% increase in the last year

Web traffic

28% decrease in the last quarter

47% increase in the last quarter

Financing

July 2021 - $0

April 2024 - $0

How do PracticePanther's form auto-population features compare to MyCase's task templates?

PracticePanther's form auto-population pulls information from custom intake forms to automatically populate other forms, streamlining data entry and reducing errors. MyCase's task templates, on the other hand, focus on automating task creation and assignment, including deadlines and reminders, but don't directly address form auto-population in the same way. They are distinct features serving different automation needs within a law firm.

Which product offers better integration with Microsoft Outlook, given reported issues with both?

Both PracticePanther and MyCase have reported issues with Microsoft Outlook integration. Therefore, neither product demonstrably offers *better* Outlook integration based on the provided information. A deeper dive into the specific integration issues of each product would be needed to make a more informed comparison.

What are the advantages of PracticePanther?

PracticePanther offers a user-friendly interface praised for ease of use, robust reporting features beneficial for tracking billable hours and managing invoices, and comprehensive features covering most aspects of law practice management. It also offers form auto-population, syncing information across the system.

What are the disadvantages of PracticePanther?

PracticePanther's disadvantages include slow customer support, a poorly-rated mobile app lacking essential features, problematic Microsoft Outlook integration (specifically calendar and contact syncing), and occasional billing discrepancies.

Alternatives to PracticePanther and MyCase

Clio

Clio is a widely-used, cloud-based legal practice management software designed for law firms of all sizes. It offers a suite of tools including case management, billing, client intake, document storage, and calendaring, enabling you to manage your entire practice from one central platform. Clio integrates with popular tools like Microsoft Outlook and Quickbooks, and is lauded for its strong security features and user-friendly interface.

Legistify

Legistify is a legal software solution designed for larger companies to manage all their legal needs in one platform. It streamlines and automates tasks like contract management, intellectual property tracking, and legal case management. This software helps businesses save time, minimize risks, and improve efficiency in their legal operations. It also offers data insights and analytics to inform business decisions.

CASEpeer

CASEpeer is a cloud-based software designed specifically for personal injury law firms. This easy-to-use platform helps manage cases from intake to settlement, offering tools for task management, reporting, billing, and client communication. CASEpeer aims to streamline law firm operations, improve efficiency, and provide data-driven insights to improve client outcomes. Their focus on user-friendliness and dedicated customer support makes them a popular choice for personal injury attorneys.

Rocket Matter

Rocket Matter is a cloud-based legal practice management software designed for law firms of all sizes. It offers tools for case management, time tracking, billing, and client intake, helping firms streamline operations and increase revenue. Rocket Matter stands out with its user-friendly interface, robust features, and award-winning customer support.

Firm Central

Firm Central is a cloud-based practice management software designed for law firms. It offers tools to manage cases, track time and billing, schedule appointments, and automate document creation. Firm Central aims to streamline a law firm's operations, improve efficiency, and reduce the risk of errors. It is accessible from any location and prioritizes data security.

CARET Legal

CARET Legal is a comprehensive practice management software designed for US law firms of all sizes. It offers a suite of features including case management, document storage, time tracking, billing, and client communication tools. CARET Legal aims to streamline law firm operations, improve efficiency, and increase profitability. It boasts a high customer satisfaction rate and integrates with various third-party applications.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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