PracticePanther is a versatile legal practice management software suited for diverse law firms, while CASEpeer offers specialized tools and workflows tailored specifically for personal injury practices.
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PracticePanther is a cloud-based practice management software designed for law firms of all sizes. It offers a suite of features to help manage cases, clients, billing, and daily operations. PracticePanther aims to streamline workflows through automation, from client intake to document management and e-signatures. Key features include time tracking, online payments, automated reminders, and a client portal for secure communication. Its intuitive interface and robust functionality make it a popular choice for legal professionals seeking to boost efficiency and improve client service.
CASEpeer is a cloud-based software designed specifically for personal injury law firms. This easy-to-use platform helps manage cases from intake to settlement, offering tools for task management, reporting, billing, and client communication. CASEpeer aims to streamline law firm operations, improve efficiency, and provide data-driven insights to improve client outcomes. Their focus on user-friendliness and dedicated customer support makes them a popular choice for personal injury attorneys.
Summary
Main difference
PracticePanther is a comprehensive practice management solution suitable for various law firms, offering extensive features and integrations for general legal practices. CASEpeer focuses specifically on personal injury law firms, providing specialized tools and workflows tailored to their unique needs.
Relative strengths of PracticePanther (compared to CASEpeer)
PracticePanther offers broader functionality catering to various legal fields beyond personal injury.
PracticePanther provides more detailed pricing information upfront, enhancing transparency for potential customers.
PracticePanther integrates with a wider range of general productivity tools, potentially beneficial for firms with diverse software needs.
Relative weaknesses of PracticePanther (compared to CASEpeer)
PracticePanther lacks specialized features for personal injury cases compared to CASEpeer.
PracticePanther's mobile app receives more negative feedback regarding navigation and functionality.
PracticePanther's customer support, while generally helpful, has been reported as slower compared to CASEpeer.
What companies are using PracticePanther and CASEpeer?
PracticePanther is a user-friendly, cloud-based law practice management software praised for comprehensive features and robust reporting. Users appreciate its intuitive interface but note occasional slow customer support and mobile app limitations. It's ideal for firms of all sizes seeking improved efficiency and client service.
CASEpeer is a user-friendly, cloud-based case management software designed for personal injury law firms. It streamlines operations from intake to settlement with tools for tasks, reporting, billing, and client communication. Users praise its intuitive interface and responsive customer support, while some desire improvements to document management and the mobile app.
Ideal for small to large law firms needing streamlined operations and client management.
Specifically designed for the legal industry to manage cases, billing, and client communication.
Best for small to medium-sized personal injury law firms (1-1000 employees).
Specifically designed for personal injury law firms.
PracticePanther and CASEpeer features
Supported
Partially supported
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Type in the name of the feature or in your own words tell us what you need
Legal AI tools
Not supported
PracticePanther integrates with AI tools, but CASEpeer IQ is not specifically mentioned.
Supported
CASEpeer offers AI tools like CASEpeer IQ for automation, insights, and integrations.
CASEpeer Smart Spend
Not supported
PracticePanther does not support CASEpeer Smart Spend.
Supported
CASEpeer Smart Spend manages expenses with an integrated credit card.
Case Management
Not supported
PracticePanther supports case management, timelines, cost and task management, document and calendar management, but not medical treatment tracking.
Supported
CASEpeer fully supports all the listed case management features.
Client portal
Supported
PracticePanther provides a client portal where clients can access and stay updated on their case information.
Supported
CASEpeer offers a client portal for secure access to case details, updates, and communication.
Document sharing
Supported
PracticePanther enables secure document sharing between clients and attorneys through features like a secure client portal, integrated communication, and cloud storage integration.
Supported
CASEpeer enables document sharing between clients and attorneys via its client portal.
Client communication
Supported
PracticePanther enables client communication via secure messaging and a client portal, as confirmed by the provided materials.
Supported
CASEpeer offers secure messaging and a client portal for streamlined communication.
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Qualities
Value and Pricing Transparency
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Customer Service
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Ease of Use
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Reliability and Performance
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PracticePanther and CASEpeer Pricing
PracticePanther offers a 7-day free trial. The pricing is per user per month, with three different plans: SOLO, ESSENTIAL, and BUSINESS. All plans include Contact & Matter Management, Billable Time & Expense Tracking, World Class Support, Secure Client Portal, Unlimited Data Storage, and iPhone, iPad & Android App.
Plans
49 USDSOLO
Includes Internal Chat, Real-Time Notifications, Native ePayments with PantherPayments, Daily Agenda Email, and Document Templates.
69 USDESSENTIAL
Includes everything in SOLO, Custom Fields, Custom Security Roles, Invoice Read Alerts, and Multiple Bank Accounts.
89 USDBUSINESS
Includes everything in ESSENTIAL, Native 2-Way Texting, Intake Forms, Native eSignature (Unlimited sends), Attorney Revenue Report, Free Data Migration, and LEDES Billing.
PracticePanther is praised for its user-friendly interface and ease of use, even for non-tech savvy users.
The platform receives positive feedback for its robust reporting features, particularly for tracking billable hours and managing invoices.
The customer support, while sometimes slow, is generally regarded as helpful and responsive.
Many users appreciate the platform’s comprehensive features, covering most aspects of law practice management.
It is very user friendly, and ease of access to move efficiently.
The Customer Support is very quick to respond and is extremely helpful in times of need.
I like I can keep track of the medicals and health insurance to make the case a lot easier to follow.
I love how intuitive the UI is and how it ensures that our team is always on the same page.
Users dislike
PracticePanther suffers from slow customer support responses, often taking more than 24 hours.
Many users find the mobile app difficult to navigate and lacking in functionality.
Issues with Microsoft Outlook integration, especially calendar and contact syncing, are frequently reported.
Some users have experienced discrepancies with billing and payment plans not being applied correctly.
Generated documents going into a different tab, getting an email every time I get a medical record.
I do feel like the ease of implementation and ease of integration could use some improvements and I always feel like the customer support doesn't know as much as I do.
It would be nice if the note categories were customizable.
Mobile app is underwhelming with limited functionality.
PracticePanther and CASEpeer Ratings
Glassdoor
4.2/5
(15)
Company health
Employee growth
2% decrease in the last year
9% increase in the last year
Web traffic
28% decrease in the last quarter
47% increase in the last quarter
Financing
July 2021 - $0
April 2024 - $0
How important is a dedicated personal injury focus?
A dedicated personal injury focus is highly important if your law firm specializes in personal injury cases. CASEpeer is specifically designed for this area of law, potentially offering features and workflows tailored to personal injury needs that a more general legal practice management software like PracticePanther may not. While PracticePanther offers broad functionality, CASEpeer's specialized focus could translate to greater efficiency and a better fit for personal injury firms.
Which product offers better medical record tracking features?
CASEpeer offers better medical record tracking features. While both products offer document management, CASEpeer users specifically praise the software's ability to track medical records and insurance information, making case management easier. PracticePanther does not mention specific functionality for medical record tracking. Additionally, CASEpeer has a feature called "Smart Spend" for managing expenses, which could be beneficial for tracking medical expenses related to a case.
What are the advantages of PracticePanther?
PracticePanther offers transparent pricing with a free trial, unlike CASEpeer, which doesn't publicly list its pricing. PracticePanther caters to a broader range of law firms, while CASEpeer focuses specifically on personal injury firms. User reviews highlight PracticePanther's user-friendly interface and robust reporting features as key advantages.
What are the disadvantages of PracticePanther?
PracticePanther's disadvantages include slow customer support response times, a mobile app that lacks functionality and is difficult to navigate, issues with Microsoft Outlook integration, and occasional billing discrepancies.
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Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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