Jane vs Practice Better

by Gralio May 03, 2025

Jane and Practice Better both serve health and wellness practices but cater to slightly different needs. Jane is strong for established clinics needing efficient scheduling, administrative automation, and direct insurance billing integration. Practice Better appeals more to solo or small team wellness professionals seeking robust client engagement features, ease of use, and tools for digital offerings like courses, though potentially at a higher cost as the practice grows and with less robust insurance billing integration.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 276 reviews and 60 websites, saving 2 hours, 2 minutes of reading.

Logo of Jane
Logo of Practice Better

About

Jane is a cloud-based practice management software designed for health and wellness practitioners. It offers a comprehensive suite of tools including online appointment booking, scheduling, billing, patient record keeping, and telehealth features. Jane is designed to simplify administrative tasks, improve patient engagement, and streamline clinic workflows. It is suitable for individual practitioners and clinics of all sizes, offering a user-friendly interface and features tailored for various disciplines, such as physical therapy, mental health, and chiropractic care. Jane prioritizes data security, affordability, and excellent customer support.
Practice Better is a comprehensive practice management software designed for health and wellness professionals. It offers tools to manage bookings, billing, telehealth appointments, client records, and online courses. The platform aims to simplify administrative tasks, improve client engagement, and enable practitioners to scale their businesses. Practice Better is suited for individual practitioners and teams, providing customizable features to adapt to different workflows and specialties.

Summary

Main difference
Jane excels in streamlining core clinic operations like scheduling and insurance billing for traditional multi-practitioner setups, acting as an administrative assistant. Practice Better focuses more broadly on solo or small team wellness professionals, emphasizing client engagement tools like courses, journaling, and a mobile app.

Relative strengths of Jane (compared to Practice Better)

  • Jane offers integrated direct billing capabilities with multiple insurers, simplifying the payment process for clinics that handle insurance claims frequently.

  • Jane emphasizes features automating administrative work, like sending patient reminders via email & SMS and managing complex schedules, reducing front-desk workload.

  • Jane's features seem more tailored towards traditional clinical practices (e.g., physiotherapy, chiropractic) needing robust scheduling for multiple practitioners and physical location logistics management, including importing historical scanned charts.

Relative weaknesses of Jane (compared to Practice Better)

  • User reviews indicate significant challenges with Jane's ease of use and implementation, contrasting with Practice Better's more positive user ratings in these areas.

  • Jane lacks advanced client engagement features found in Practice Better, such as a client mobile app, integrated journaling capabilities, and built-in tools for creating and selling online programs or courses.

  • Jane users report limitations in customizing patient intake forms, restricted patient overview functionality, basic reporting without export options, limited search, and no custom domain options, suggesting less flexibility.

Who should use Jane VS. Practice Better

We find that Jane is a great fit for health and wellness practitioners looking to simplify their clinic operations. Whether you're a solo practitioner or part of a small to medium-sized clinic, Jane streamlines tasks like online booking, scheduling, and billing. Users often mention its user-friendly interface and affordability as key benefits, making it easier to manage patient records and focus more on care, less on admin. It's particularly popular among physios, chiropractors, and counselors_

We find Practice Better is a great fit for health and wellness professionals like nutritionists, coaches, and therapists. It helps streamline practice tasks like scheduling, billing, and client communication. Users often praise its ease of use and helpful customer support. It also includes telehealth and online course features, though some mention pricing can be a bit steep for smaller practices. Overall, it's a solid choice for managing and growing a wellness business.

  • In our experience, Jane works well for practices of all sizes, but it truly shines for small to medium-sized clinics (1-1000 employees).

  • Jane is specifically designed for health and wellness practitioners, including fields like physiotherapy, chiropractic, and mental health.

  • In our experience, Practice Better works exceptionally well for small to medium-sized health and wellness practices (1-1000 employees).

  • We see Practice Better excelling in the Healthcare, Wellness, and Pharma industries, tailored for practitioners in these fields.

Jane and Practice Better features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • Client Management
    Partially supported

    Jane supports client profiles, appointments, invoicing, and payments. Messaging and file sharing are unclear.

    Supported

    Practice Better supports client profiles, appointments, messaging, file sharing, forms, programs, invoices, and payments.

  • Online booking
    Supported

    Jane supports online booking and appointment management.

    Supported

    Practice Better allows online booking and managing appointments.

  • Appointment Scheduling and Management
    Supported

    Jane supports appointment scheduling, including booking, rescheduling, cancellations, and integrations with provider schedules.

    Supported

    Practice Better supports appointment scheduling, rescheduling, cancellations, and provider schedule integration.

  • Simplified Billing
    Supported

    Jane supports simplified billing, automated calculations, insurance billing, and payment processing.

    Supported

    Practice Better supports automated billing, payment processing, and insurance billing features.

  • Reporting and analytics
    Supported

    Jane supports reports on patient data, appointments, and finances, but lacks advanced analytics.

    Supported

    Practice Better supports reports on patient data, scheduling, and finances.

  • Practice Management System integration
    Supported

    Jane App integrates with various other systems, including Fullscript, Physitrack, Repticity, and Zoom.

    Supported

    Practice Better integrates with various tools that enhance its own practice management capabilities.

Qualities

  • Value and Pricing Transparency
    No data
    -0.05
    Neutral sentiment
  • Customer Service
    +1
    Strongly positive sentiment
    +0.6
    Rather positive sentiment
  • Ease of Use
    +0.43
    Rather positive sentiment
    +0.84
    Strongly positive sentiment
  • Reliability and Performance
    +0.5
    Rather positive sentiment
    +0.76
    Strongly positive sentiment
  • Ease of Implementation
    +0.33
    Rather positive sentiment
    +0.5
    Rather positive sentiment
  • Scalability
    No data
    +0.8
    Strongly positive sentiment

Jane and Practice Better Pricing

Jane offers three main plans: Balance, Practice, and Thrive. Each plan includes a variety of features, such as online booking, scheduling, charting, telehealth, payments, and invoicing. Additional licenses can be added to the Practice and Thrive plans based on practitioner hours. A discount is available for clinics with 10+ licenses.
Plans

See full Pricing page

Practice Better offers a free Sprout plan for students and recent grads with up to 3 clients. All paid plans include a free trial: 14 days for Starter, Professional, and Plus plans, and 30 days for the Team plan.
Plans

User sentiment

Neutral
-0.05

See full Pricing page

Jane and Practice Better review insights

250 reviews analysed from

Users love

  • Privacy compliant platform, a key feature appreciated by users.
  • Canadian-based company with a responsive and readily available help desk.
  • Affordable pricing, especially for practices transitioning online or with budget constraints.
  • User-friendly interface, making it easy for practitioners to adapt and utilize.
  • Strong security measures ensuring data protection and compliance.
  • Customer support is quick and solves my concerns
  • Easy to use and implement in my practice
  • The app that’s available to do quick things on the go
  • Seamless and user-friendly interface

Users dislike

  • Limited functionality for customized subdomains - unable to use custom domains like booking.[businessname].com.
  • Lacks dual send-out options for surveys and communications - only email, no SMS option.
  • Patient overview tab offers limited functionality, no actions or insights available.
  • Difficult to track who filled out clinical surveys - no searchable list or history.
  • Limited search functionality within the platform.
  • Inability to import patient records directly - reliance on Jane support for uploads.
  • Limited insights into email deliverability - no tracking for opens, bounces, or spam designation.
  • Basic reporting features, lacking export options for in-depth analysis.
  • No option for guest accounts during booking, requiring account creation for appointments.
  • Limited control over patient intake forms - unable to customize fields or content.
  • Google review link defaults to the building address, no manual override for accurate location.
  • Marketing features are limited, lacking robust tools for outreach and engagement.
  • Limited integrations with other platforms like Zapier
  • The generated PDF file could be more compressed
  • No section for intermittent fasting or net carbs
  • Does not have yet a feature that allows to record sessions

Jane and Practice Better Ratings

  • G2
    4.0/5
    (14)
  • G2
    4.8/5
    (236)
  • Glassdoor
    4.5/5
    (2)

Company health

Employee growth

31% increase in the last year
27% increase in the last year

Web traffic

21% increase in the last quarter
19% increase in the last quarter

Financing

August 2018 - $2M
June 2024 - $34M

How do Jane and Practice Better compare in facilitating online client onboarding?

Practice Better appears to offer more robust tools specifically for online client onboarding compared to Jane. Practice Better includes features like a dedicated client portal, customizable forms and waivers that clients can complete and sign online, secure messaging, and file sharing capabilities, facilitating a more comprehensive digital onboarding experience. While Jane provides easy online booking and sends reminders, it is noted for having limited customization options for intake forms, requiring account creation for booking (no guest option), and lacking features like SMS for surveys or robust tracking of form completion, potentially making its onboarding process less flexible.

Which product offers more robust reporting and analytics on practice performance?

Based on the provided information, Practice Better appears to offer more robust reporting and analytics. User feedback for Jane explicitly mentions "Basic reporting features, lacking export options for in-depth analysis" and limited insights in other areas like patient overview and email deliverability. While Practice Better's description doesn't detail its specific reporting features, it lacks the negative commentary regarding basic or limited reporting that Jane receives, suggesting it likely provides more comprehensive capabilities in this area.

What are the advantages of Jane?

Jane's advantages appear to be centered around user perception of affordability and strong privacy compliance, which users explicitly appreciate. It also offers specific assistance with importing historical patient charts, which can be a significant benefit for clinics transitioning to digital records. Jane emphasizes an easy online booking process designed specifically for patient convenience and provides functionality for direct billing to certain insurers, simplifying financial workflows. Furthermore, users highlight its responsive, Canadian-based customer support team, and it is noted as being suitable for larger enterprise organizations in addition to small and medium practices.

What are the disadvantages of Jane?

Jane has several disadvantages reported by users. Its functionality is limited in areas such as custom subdomains for booking, patient overview insights, and search capabilities within the platform. Communication options are restricted, lacking SMS for surveys and insights into email deliverability. Data management also presents challenges, with difficulties in tracking survey completions, importing patient records directly, and customizing intake forms. Furthermore, Jane's reporting features are basic with limited export options, and its marketing tools are considered insufficient. Users also note the lack of guest booking accounts and inflexibility with Google review location links.

Is Jane cheaper than Practice Better?

Based on the listed pricing plans, Practice Better is generally cheaper than Jane. Practice Better's lowest paid tier (Starter) is $25 per month, whereas Jane's lowest paid tier (Balance) is $39 per month. Practice Better's subsequent tiers (Professional at $59/month and Plus at $89/month) are also less expensive than Jane's comparable tiers (Practice at $79/month and Thrive at $99/month). Additionally, Practice Better offers a free "Sprout" plan for users with up to 3 clients, while Jane does not list a free tier.

Alternatives to Jane and Practice Better

Logo of Healthie
jane vs Healthie
Client care platform for wellness pros: telehealth, scheduling, and billing.
Read more
Logo of Carepatron
Carepatron
Streamlined practice management for happy healthcare teams.
Read more
Logo of SimplePractice
jane vs SimplePractice
Streamlined practice management for health & wellness professionals.
Read more
Logo of Medesk
Medesk
Streamlines clinic workflows, manages patients, and boosts efficiency.
Read more
Logo of TherapyNotes
TherapyNotes
Streamlined practice management for therapists: notes, billing, scheduling.
Read more
Logo of TheraNest
TheraNest
Streamlined practice management for therapists. Simple, secure, and compliant.
Read more
Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

How are we doing?

Is this information helpful to you? Is there anything we are missing?
Did this help you select your product?
Other issues? Vote & Let us know
NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.