Paycom vs isolved

by Gralio Feb 26, 2025

Paycom and isolved are both strong HR and payroll software solutions catering to mid-sized businesses. Paycom focuses on automation and ease of use, particularly with its Beti payroll system, while isolved offers a more comprehensive and integrated HR platform. The best choice depends on whether your priority is simplified payroll processing or a broader suite of HR tools.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 3130 reviews and 60 websites, saving 17 hours, 53 minutes of reading.

About

Paycom is an all-in-one HR and payroll software designed for mid-sized and larger companies. It offers a range of features including payroll, time and attendance, benefits, talent management, and HR reporting, all within a single database. Paycom emphasizes automation, particularly with its employee-driven payroll feature, Beti, aiming to reduce manual work for HR teams. It also highlights its dedicated customer service and robust security measures.
isolved is a cloud-based HR software platform designed for mid-size businesses across various industries in the USA. It offers a comprehensive suite of tools covering all aspects of HR management, from hiring and onboarding to payroll and benefits administration. Its integrated platform aims to streamline HR processes, improve efficiency, and provide data-driven insights to support strategic decision-making. isolved promises to help businesses improve productivity, reduce risk, and enhance the overall employee experience.

Summary

Main difference
Paycom stands out with its employee-driven payroll feature, Beti, designed to automate and simplify payroll processes, while isolved excels in providing a comprehensive, integrated platform covering all HR aspects, from hiring to benefits administration. Paycom is generally preferred for its user-friendly interface and strong customer support, whereas isolved is favored for its broad range of functionalities within a single platform.

Relative strengths of Paycom (compared to isolved)

  • Employee-driven payroll (Beti) significantly reduces manual payroll work.

  • User-friendly interface praised by the majority of users.

  • Excellent customer support responsiveness, especially from dedicated specialists.

Relative weaknesses of Paycom (compared to isolved)

  • Lacks texting capabilities for current employees, which can hinder internal communication.

  • Absence of prenote for direct deposits can cause delays in payroll processing.

  • Some users find the mobile app difficult to navigate, particularly those without smartphones.

Who should use Paycom VS. isolved

Paycom is a comprehensive, all-in-one HR and payroll software ideal for mid-sized to large businesses. Users praise its ease of use, responsive customer support, and the Beti employee-driven payroll feature that simplifies payroll processing. However, some users have noted difficulties with the mobile app and certain time entry processes. Paycom offers a centralized platform for HR functions, from payroll and benefits to talent management and reporting.

Isolved is a cloud-based HR platform designed for mid-sized businesses in the US. It offers a comprehensive suite of tools, from hiring and onboarding to payroll and benefits. Users praise its comprehensive features and user-friendly payroll processing. However, some find navigation challenging and experience slow response times for non-payroll issues. Isolved aims to streamline HR processes and improve efficiency.

  • Best fit for mid-sized to large companies seeking to streamline HR and payroll.

  • Suitable for various industries, including Healthcare, Finance, Retail, and Technology.

  • Best fit for mid-sized businesses with 50-1000 employees.

  • Suitable for various sectors, including Healthcare, Finance, Retail, Education, and more.

Paycom and isolved features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • HR and Payroll Management
    Supported

    Paycom combines HR functionalities and payroll processing in one platform.

    Supported

    Isolved combines HR and payroll functionalities in one platform.

  • Employee-Driven Payroll
    Supported

    Paycom supports employee-driven payroll through its Beti system and self-service app.

    Not supported

    Employee review and approval of payroll is not directly supported.

  • Secure and Scalable Platform
    Partially supported

    Paycom offers a secure and scalable platform, but REST API availability is unclear.

    Supported

    Isolved offers a secure and scalable platform with always-on access, hosted on Azure.

  • Mobile payroll
    Supported

    Employees can access and manage their payroll information via the Paycom mobile app.

    Supported

    Employees can access payroll information via the mobile app.

  • Payroll integration
    Partially supported

    Paycom integrates with payroll systems, but automatic benefit deductions transfer requires further investigation.

    Partially supported

    Benefit deductions are transferred automatically via integrations.

  • Tax compliance
    Supported

    Paycom manages and submits payroll taxes, ensuring compliance.

    Supported

    Isolved supports managing and submitting payroll taxes.

Qualities

  • Value and Pricing Transparency
    No data
    No data
  • Customer Service
    No data
    No data
  • Ease of Use
    No data
    No data
  • Reliability and Performance
    No data
    No data
  • Ease of Implementation
    No data
    No data
  • Scalability
    No data
    No data
Paycom and isolved Pricing
No data
We couldn't find a pricing page for Paycom.
No data

See full Pricing page

Paycom and isolved review insights

Users love

  • Ease of use and user-friendly interface for most.
  • Excellent customer support, particularly responsiveness of dedicated specialists.
  • Comprehensive HR functions all in one place, including payroll, time and attendance, benefits, talent management, and reporting.
  • Employee-driven payroll feature (Beti) simplifies timekeeping and payroll processing.
  • Robust reporting features and availability of customized reports.
  • Comprehensive HR suite, covering many aspects of HR management
  • User-friendly interface for payroll processing
  • Helpful and responsive customer support
  • Benefit enrollment and administration tools are appreciated
  • Good integration with other systems

Users dislike

  • Lack of texting capabilities for current employees.
  • Does not use prenote for Direct Deposits.
  • Difficult time entry for some types of employees (e.g., group fitness instructors paid per class).
  • Some find the mobile app difficult to use, especially those without smartphones.
  • No ability to set a future hire date without adding the employee to payroll.
  • Difficult to navigate for some users
  • Slow response times for non-payroll related issues
  • Tax department can be slow to respond
  • Frequent system updates can be disruptive
  • Limited customization for certain features

Paycom and isolved Ratings

  • Glassdoor
    3.4/5
    (3771)
  • Glassdoor
    4.2/5
    (515)

Company health

Employee growth

7% increase in the last year
4% increase in the last year

Web traffic

5% increase in the last quarter
35% decrease in the last quarter

Financing

No data
June 2011 - $0

How do Paycom's and isolved's employee-driven payroll features compare?

Both Paycom and isolved offer employee-driven payroll features through self-service portals and mobile apps. Paycom emphasizes its Beti system, which allows employees to review and approve their paychecks before processing, aiming to eliminate payroll errors and reduce HR workload. Isolvled also provides mobile payroll access for employees but doesn't highlight a specific system like Beti for pre-payroll review and approval. Therefore, Paycom appears to offer more robust employee-driven payroll capabilities focused on error reduction and automation.

Which product best integrates HR and payroll for mid-sized US businesses?

Both Paycom and isolved offer integrated HR and payroll solutions for mid-sized US businesses. However, Paycom appears to be a stronger choice due to its emphasis on automation, particularly with its employee-driven payroll feature, Beti. While both platforms offer core HR and payroll functionalities, Paycom's focus on streamlining and automating these processes, combined with its larger user base and more extensive reviews, suggests a more mature and robust solution for mid-sized businesses. Isolved's smaller user base and fewer reviews make it harder to definitively assess its long-term viability and overall user satisfaction.

What are the advantages of Paycom?

Paycom's advantages include its comprehensive, all-in-one platform for HR and payroll, particularly its employee-driven payroll feature, Beti, which automates and simplifies payroll processes. Users praise Paycom's ease of use and excellent customer support. It serves a wide range of industries and offers robust reporting capabilities.

What are the disadvantages of Paycom?

Paycom users have reported difficulties with time entry for certain employee types, like group fitness instructors paid per class. The mobile app's usability has also been criticized, particularly by those without smartphones. Additionally, Paycom lacks texting capabilities for current employees, does not use prenote for direct deposits, and doesn't allow setting future hire dates without adding the employee to payroll.

Alternatives to Paycom and isolved

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Logo of Inova Payroll
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Paylocity is a cloud-based HR and payroll software platform designed for mid-sized businesses. It offers a range of features including payroll, benefits administration, talent management, time tracking, and employee experience tools. Paylocity aims to streamline HR tasks, improve employee engagement, and provide data-driven insights for better decision-making. They emphasize strong customer support and a partnership approach to help businesses achieve their goals.
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Eddy
Eddy is an all-in-one HR software designed for small to midsize businesses. It combines multiple HR functions into one system, aiming to simplify HR processes. Eddy offers features such as payroll, applicant tracking, onboarding, time and attendance tracking, and employee data management. It includes tools for managing time off requests, tracking employee certifications, and generating HR reports. Eddy aims to be user-friendly and less complex than larger HR systems.
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Rippling
Rippling is a comprehensive employee management platform designed for businesses of all sizes. It streamlines and automates various HR, IT, and finance processes, including payroll, benefits, device management, and expense tracking. By centralizing these functions, Rippling aims to simplify employee lifecycle management, reduce administrative burden, and improve operational efficiency for businesses. The platform is particularly valuable for companies with global operations, offering localized solutions for international payroll, benefits, and compliance.
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Paychex Flex
Paychex Flex is a cloud-based platform designed to simplify HR processes for businesses of all sizes. It offers a comprehensive suite of services, including payroll, time and attendance, benefits administration, HR consulting, and more. With Paychex Flex, you can manage employee data, automate tasks, and ensure compliance from a single, user-friendly interface. It integrates with other software and provides 24/7 support. Paychex Flex aims to streamline HR operations and provide businesses with the tools they need to manage their workforce effectively.
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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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