Pabau vs WorkHub Tasks

by Gralio Mar 14, 2025

Pabau and WorkHub Tasks cater to different needs. Pabau excels in healthcare practice management with specialized features. WorkHub Tasks offers broader task management capabilities across various industries but lacks healthcare-specific functionalities.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 583 reviews and 60 websites, saving 3 hours, 44 minutes of reading.

Logo of Pabau
Logo of WorkHub Tasks

About

Pabau is a cloud-based practice management software designed for healthcare businesses like medical spas, clinics, and salons. It offers a wide range of features including online booking, electronic medical records, billing, inventory management, marketing automation, and reporting tools. Pabau aims to streamline operations, improve patient experience, and help businesses grow by automating tasks and providing data-driven insights. It's suitable for various healthcare providers, from small clinics to multi-location practices.
WorkHub Tasks is an AI-powered task management platform designed to simplify and streamline workflows for organizations of all sizes. It offers a range of features including automated task assignment, progress tracking, and performance reporting. The platform integrates with various communication channels like email and web forms, making it easy to manage tasks from a central location. WorkHub Tasks prioritizes data privacy with role-based access controls and aims to improve team collaboration and efficiency.

Summary

Main difference
Pabau is a specialized practice management software designed for healthcare businesses needing features like EMR and billing. WorkHub Tasks is a general task management platform suitable for various industries focusing on streamlining workflows and team collaboration.

Relative strengths of Pabau (compared to WorkHub Tasks)

  • Comprehensive features specifically for healthcare businesses (EMR, billing, inventory).

  • Strong focus on patient and client management with online booking and communication tools.

  • Detailed reporting and analytics for tracking business performance.

Relative weaknesses of Pabau (compared to WorkHub Tasks)

  • Can be expensive, especially for smaller practices or solo providers.

  • Some users report slow performance and occasional bugs.

  • Limited integrations outside of the healthcare sector.

Who should use Pabau VS. WorkHub Tasks

Pabau is a cloud-based practice management software designed for healthcare businesses, primarily medical spas, clinics, and salons. Users praise Pabau's comprehensive features, customizability, and user-friendly interface. Automated appointment reminders and online booking are highly valued. However, some users have reported slow performance and issues with the Pabau 2 migration. It's best for small to medium-sized businesses.

WorkHub Tasks is an AI-powered task management solution designed to streamline workflows for businesses of all sizes. It offers automated task assignment, progress tracking, and performance reporting, integrating with various communication channels. Users praise its intuitive UI and real-time features but note some limitations with integrations and search functionality. G2 gives it a 5/5 star rating based on 28 reviews.

  • Best for small to medium-sized businesses (1-1000 employees) in the healthcare industry.

  • Ideal for medical spas, clinics, and salons seeking streamlined operations and growth.

  • Ideal for small to medium businesses (1-100 employees) and large enterprises (1001+ employees).

  • Best fit for E-commerce and Software/IT/Telecommunications.

Pabau and WorkHub Tasks features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • Automated customer communication
    Supported

    Pabau offers automated customer communications, including appointment reminders and personalized emails.

    Supported

    WorkHub Tasks offers automated customer communication through AI chatbots and 24/7 support.

  • Appointment Scheduling
    Supported

    Pabau supports appointment scheduling, staff schedules, and automated reminders.

    Not supported

    WorkHub Tasks does not seem to support appointment scheduling. WorkHub Scheduling is recommended instead.

  • Client Records Management
    Supported

    Client information is stored digitally and accessible with one click.

    Not supported

    Client records management is not a core feature of WorkHub Tasks.

  • Reporting and analytics
    Supported

    Pabau supports comprehensive reporting and analytics on patient and financial data.

    Not supported

    WorkHub Tasks offers general reporting but not healthcare-specific analytics.

  • Online booking
    Supported

    Clients can book appointments online through the client portal.

    Not supported

    WorkHub Tasks does not support online booking, but WorkHub Scheduling does.

  • Medical updates
    Supported

    Client medical updates are stored securely within Pabau's EMR system.

    Unknown

    WorkHub Tasks support for medical updates is not documented.

Qualities

  • Value and Pricing Transparency
    -0.27
    Neutral sentiment
    No data
  • Customer Service
    +0.56
    Rather positive sentiment
    No data
  • Ease of Use
    +0.48
    Rather positive sentiment
    No data
  • Reliability and Performance
    -0.15
    Neutral sentiment
    No data
  • Ease of Implementation
    -0.27
    Neutral sentiment
    No data
  • Scalability
    +0.33
    Rather positive sentiment
    No data

Pabau and WorkHub Tasks Pricing

Pabau offers various pricing plans for medical and healthcare businesses, including options for solo practitioners, small teams, and larger organizations. They provide a comprehensive solution with features like appointment scheduling, online booking, digital client records, treatment notes, marketing tools, and more. While they don't have a free trial, they offer live demos and a product tour to explore their software.
Plans

User sentiment

Rather negative
-0.4

See full Pricing page

No data

See full Pricing page

Pabau and WorkHub Tasks review insights

583 reviews analysed from and

Users love

  • Pabau is praised for its comprehensive features and customizability, particularly for medical spas and clinics.
  • The software is considered user-friendly and intuitive, with a clear and easy-to-navigate interface.
  • Automated features, such as appointment reminders and online booking, are highly valued for saving time and improving efficiency.
  • Customer support is generally commended for being responsive and helpful in resolving issues.
  • Omnichannel support streamlines customer interactions.
  • Automated ticket generation saves time and effort.
  • Intuitive UI and easy to use, once you learn the basics.
  • Real-time features enable quick responses to customer queries.
  • Efficient email management system for customer communication.

Users dislike

  • Slow system performance and loading times are a recurring complaint.
  • The Pabau 2 migration has caused issues for some users, with bugs and missing features.
  • Limited functionality and bugs in the mobile app are frequently mentioned.
  • Customer support, while generally helpful, can be slow to respond, especially outside UK business hours.
  • Limited integrations with other platforms.
  • Ticket view and edit permissions are not granular enough.
  • Occasional bugs and system delays require refreshing the app.
  • Knowledge base is limited and could be more comprehensive.
  • Search functionality for past communications needs improvement.

Pabau and WorkHub Tasks Ratings

  • G2
    4.6/5
    (141)
  • Capterra
    4.6/5
    (414)
  • Glassdoor
    3.6/5
    (51)
  • G2
    5.0/5
    (28)

Company health

Employee growth

16% increase in the last year
8% decrease in the last year

Web traffic

18% increase in the last quarter
5% decrease in the last quarter

Financing

No data
No data

How do Pabau's EMR features compare to WorkHub Task's integrations for healthcare providers?

Pabau offers built-in EMR features for managing patient medical records, which are essential for healthcare providers. WorkHub Tasks, primarily a task management platform, doesn't have native EMR functionality. While WorkHub Tasks integrates with other tools, it's unclear whether those integrations include specific EMR systems. Therefore, for healthcare providers needing EMR capabilities, Pabau offers a more direct solution compared to relying on WorkHub Task's integrations.

Which product better supports client communication: Pabau or WorkHub Tasks?

Pabau better supports client communication. While WorkHub Tasks mentions automated customer communication, Pabau offers specific features like automated appointment reminders, online booking, and a client portal, indicating a more robust system for directly managing client interactions related to scheduling and healthcare information. Pabau's focus on the healthcare industry also suggests its communication tools are tailored to the specific needs of healthcare providers and patients.

What are the advantages of Pabau?

Pabau's advantages lie in its comprehensive feature set specifically designed for healthcare businesses like medical spas and clinics, including electronic medical records, online booking, and inventory management. Users appreciate its user-friendly interface and automation capabilities, while its dedicated focus on the healthcare industry makes it a more tailored solution compared to a general task management tool. Pabau also offers stronger reporting and analytics focused on patient and financial data, valuable for healthcare providers.

What are the disadvantages of Pabau?

Pabau suffers from slow system performance and loading times. The migration to Pabau 2 has introduced bugs and removed some features. The mobile app has limited functionality and also suffers from bugs. Finally, customer support, while helpful, can be slow to respond, especially outside of UK business hours.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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