OutSystems vs Creatio

by Gralio Apr 14, 2025

OutSystems and Creatio cater to distinct needs. OutSystems empowers rapid custom application development, while Creatio focuses on no-code workflow automation and CRM. Mid-sized businesses prioritizing speed and customization may prefer OutSystems, while those focused on ease of use and workflow optimization may find Creatio more suitable.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 1754 reviews and 60 websites, saving 10 hours, 14 minutes of reading.

Logo of OutSystems
Logo of Creatio

About

OutSystems is a platform that helps businesses build custom software applications quickly with minimal coding. It offers tools for creating applications that work on both computers and mobile devices. OutSystems aims to help companies of all sizes bring their software ideas to life faster, enabling them to adapt and innovate quickly.
Creatio is a no-code platform that helps businesses automate their workflows and customer relationship management (CRM). It offers tools for marketing, sales, and customer service, with pre-built options for various industries. What sets Creatio apart is its focus on no-code development, allowing even non-technical users to build and customize their business processes. Creatio promises greater efficiency, enhanced customer experiences, and a faster path to digitizing your workflows.

Summary

Main difference
OutSystems excels in rapid custom application development with minimal coding, catering to businesses needing bespoke software. Creatio specializes in no-code workflow automation and CRM, empowering non-technical users to digitize and streamline their processes.

Relative strengths of OutSystems (compared to Creatio)

  • Faster development with low-code approach: OutSystems allows for quicker application development compared to traditional coding methods.

  • Customizable templates for various needs: Workflow Builder offers pre-built templates adaptable to specific business processes.

  • Strong integration capabilities: OutSystems supports integrations with ERP systems like SAP, expanding its functionality.

Relative weaknesses of OutSystems (compared to Creatio)

  • Higher cost and complex licensing: OutSystems pricing can be a barrier, especially for smaller businesses.

  • Occasional instability and crashes: Some users report stability issues with the Service Studio development environment.

  • Limited UI customization: Flexibility in customizing UI elements and integrations can be restricted.

Who should use OutSystems VS. Creatio

OutSystems is a low-code platform empowering businesses to build and deploy custom applications quickly. Users praise its speed and visual development environment, with pre-built components and strong community support. However, some find the pricing complex and have noted occasional instability within the Service Studio. It's best suited for mid-to-large companies prioritizing rapid application development and digital transformation.

Creatio is a no-code platform ideal for mid-size to large businesses looking to streamline workflows and CRM. Users praise its intuitive interface, flexibility, and customization options. However, some have noted limitations with the mobile app and certain integrations. It's particularly well-suited for companies in software, IT, and telecommunications seeking to automate processes and improve customer relationships.

  • Ideal for mid-size to large enterprises (100-1000+ employees)

  • Excellent fit for finance, IT, and various other industries undergoing digital transformation

  • Best for medium to large businesses (101+ employees).

  • Suitable for various industries, particularly strong in software, IT, and telecommunications.

OutSystems and Creatio features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need

  • ERP integration
    Supported

    OutSystems supports ERP integrations, including SAP.

    Supported

    Creatio integrates with ERP systems like SAP, Microsoft Dynamics, and Sage.

  • Customizable templates
    Supported

    OutSystems provides customizable workflow templates through Workflow Builder.

    Partially supported

    Creatio allows building custom workflows but does not explicitly mention customizable templates.

  • Mobile approvals
    Supported

    OutSystems supports mobile approvals via custom-built applications.

    Supported

    Creatio allows mobile approvals of tasks and records via its mobile application.

  • Interactive reports
    Partially supported

    Interactive reports are supported via integration with external tools.

    Partially supported

    Creatio offers custom reports but interactive elements like drill-down are not explicitly mentioned.

  • Drag-and-drop interface
    Partially supported

    Dashboard customization via drag-and-drop is likely possible using libraries.

    Supported

    Creatio supports drag-and-drop dashboard customization with Freedom UI Designer.

  • CRM integration
    Supported

    OutSystems integrates with CRM systems like Salesforce for lead management, sales automation, and data synchronization.

    Supported

    Creatio supports CRM integration for lead management, sales automation, and data synchronization through its various integration options.

Qualities

  • Value and Pricing Transparency
    -0.74
    Strongly negative sentiment
    No data
  • Customer Service
    +0.33
    Rather positive sentiment
    +1
    Strongly positive sentiment
  • Ease of Use
    +0.96
    Strongly positive sentiment
    +1
    Strongly positive sentiment
  • Reliability and Performance
    +0.4
    Rather positive sentiment
    +1
    Strongly positive sentiment
  • Ease of Implementation
    +0.77
    Strongly positive sentiment
    +0.67
    Rather positive sentiment
  • Scalability
    +0.85
    Strongly positive sentiment
    No data

OutSystems and Creatio Pricing

OutSystems offers a low-code development platform with flexible pricing based on application complexity, users, and add-ons. They have a free plan for testing and learning, and their paid plans require contacting sales for a custom quote.
Plans

User sentiment

Strongly negative
-0.74

See full Pricing page

No data

See full Pricing page

OutSystems and Creatio review insights

1752 reviews analysed from and

Users love

  • Fast and easy application development and deployment.
  • Visual development environment with drag-and-drop functionality.
  • Pre-built components and integrations available in Forge.
  • Scalable architecture for handling large applications.
  • Strong community support and extensive online resources.
  • Intuitive and user-friendly platform praised for its flexibility.
  • Dynamic, user-friendly interface provides a great user experience.
  • Unlimited customization possibilities are a highlight.
  • No-code approach allows easy automation of processes and tasks.

Users dislike

  • High price and complex licensing model, inaccessible to SMBs.
  • Service Studio instability and crashes during development.
  • Limited customization for UI elements and integrations.
  • Difficult code merging and version control in large teams.
  • Lack of clear documentation and support for complex integrations.
  • Mobile app features need to be enhanced.
  • Limited official vertical options, though marketplace verticals are available.
  • Some UI limitations on elements like growth metrics displays.
  • Integration complexities with certain legacy systems.

OutSystems and Creatio Ratings

  • G2
    4.6/5
    (1102)
  • Capterra
    4.6/5
    (378)
  • Glassdoor
    3.9/5
    (631)
  • G2
    4.7/5
    (272)
  • Glassdoor
    4.5/5
    (234)

Company health

Employee growth

8% decrease in the last year
16% increase in the last year

Web traffic

3% increase in the last quarter
5% decrease in the last quarter

Financing

April 2022 - $802M
December 2023 - $268M

How important is a purely no-code platform versus low-code for your team's skillset?

Creatio's no-code platform is beneficial for teams with limited coding skills, enabling them to build and customize applications without needing developers. While OutSystems is low-code, potentially requiring some coding knowledge for more complex customizations, it offers more flexibility and control for teams with mixed or higher coding expertise. Choosing between them depends on your team's existing skillset and the anticipated complexity of your application development needs.

Which product's pre-built functionalities better align with your CRM and workflow needs?

Creatio's pre-built functionalities for workflow automation and CRM integration better align with CRM and workflow needs. While OutSystems offers customizable workflow templates, Creatio's focus on no-code CRM and workflow automation offers a more streamlined and user-friendly approach for managing customer relationships and automating related processes. This suggests a more direct and readily available solution for businesses primarily seeking CRM and workflow enhancements.

What are the advantages of OutSystems?

OutSystems offers advantages in rapid application development and deployment with its low-code platform, visual development environment, and pre-built components. It also boasts a scalable architecture suitable for larger applications and a strong community support network. OutSystems is particularly well-suited for mid-to-large companies focused on digital transformation.

What are the disadvantages of OutSystems?

OutSystems' disadvantages include a high price and complex licensing model, making it less accessible for smaller businesses. Users have reported instability and crashes within the Service Studio development environment. Some also note limited UI customization options and difficulties with code merging and version control in larger teams. Finally, a lack of clear documentation and support for complex integrations can create challenges.

Alternatives to OutSystems and Creatio

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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