Onfido vs HyperVerge Identity Verification
Onfido and HyperVerge both offer AI-driven identity verification primarily targeting the finance sector. HyperVerge stands out with higher user satisfaction scores, particularly regarding ease of use, performance, and support, potentially offering better value and a smoother experience for mid-sized businesses prioritizing customer service. Onfido provides a dedicated orchestration studio but suffers from negative user sentiment regarding usability and support effectiveness. Onfido is better for you if your primary need is a platform with a specific, established orchestration tool like Onfido Studio and features like passive fraud detection signals are critical, despite potential usability and support challenges. HyperVerge Identity Verification is better for you if you prioritize ease of use, strong performance with features like advanced deepfake detection, responsive customer support, and a smooth integration process, which aligns well with the needs of mid-sized businesses seeking value and quality service.
At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.
This comparison was created by analysing 194 reviews and 60 websites, saving 1 hour, 34 minutes of reading.
About
About
Summary
Summary
Relative strengths of Onfido (compared to HyperVerge Identity Verification)
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Onfido Studio provides a dedicated no-code environment specifically designed for orchestrating identity verification and fraud prevention journeys.
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The Verification Suite explicitly combines document checks, biometric verification, and trusted data sources for identity confirmation.
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Onfido includes passive fraud detection signals as part of its core verification offering, adding another layer of security checks.
Relative weaknesses of Onfido (compared to HyperVerge Identity Verification)
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Users report significantly more challenges with Onfido regarding ease of use and ease of implementation compared to HyperVerge.
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Onfido users mention issues with inconsistent results, occasional inaccuracies, and slow customer support, whereas HyperVerge is praised for accuracy and responsive support.
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Onfido's reporting and analytics capabilities are cited as limited by users, lacking desired granularity, while HyperVerge promotes its analytics dashboard.
What companies are using Onfido and HyperVerge Identity Verification?
What companies are using Onfido and HyperVerge Identity Verification?
Who is using Onfido and HyperVerge Identity Verification?
Who is using Onfido and HyperVerge Identity Verification?
Who should use Onfido VS. HyperVerge Identity Verification
Who should use Onfido VS. HyperVerge Identity Verification
We see Onfido as a solid choice for businesses needing reliable online identity verification. Its AI platform automates checks, helping streamline onboarding and meet compliance needs like KYC/AML. Users often mention the easy interface and fast verification speeds. While some report inconsistencies, many find it valuable for reducing manual costs and fighting fraud, especially in regulated sectors.
We find HyperVerge is a great fit for businesses needing reliable AI-powered identity verification to prevent fraud and meet compliance. Users often praise its speed, accuracy, and user-friendly interface, especially the deepfake detection. It helps streamline customer onboarding, improving conversion rates, particularly for companies dealing with sensitive data.
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From our observations, Onfido delivers significant value for medium-sized businesses and large enterprises seeking automated identity checks.
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We notice Onfido excels in regulated sectors, particularly Finance, Banking, and Insurance, aiding with KYC and AML compliance.
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In our experience, HyperVerge works particularly well for medium-sized businesses and large enterprises needing robust identity verification.
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We see HyperVerge excelling in industries like finance, banking, insurance, gaming, and crypto where secure identity verification is crucial.
Onfido and HyperVerge Identity Verification features
Supported Partially supported Not supported Type in the name of the feature or in your own words tell us what you need
Onfido and HyperVerge Identity Verification features
- Customer OnboardingSupported
Onfido streamlines customer onboarding with automated identity verification, account creation, and KYC checks.
SupportedHyperVerge automates customer onboarding with features like real-time verification and document scanning.
- Identity VerificationSupported
Onfido supports identity verification using document checks, biometrics, and data validation.
SupportedHyperVerge Identity Verification supports identity verification using document checks, biometrics, and database checks.
- Automated Onboarding via SDKSupported
Onfido supports automated customer onboarding via its Smart Capture SDK.
Partially supportedHyperVerge offers an SDK and supports automated user onboarding, suggesting SDK integration for this purpose.
- KYC, AML, & Age Verification ComplianceSupported
Onfido supports KYC, AML, and age verification.
Partially supportedHyperVerge supports KYC and AML compliance, while age verification is not explicitly stated.
- Fast verification timesSupported
Onfido provides fast verification, often completing checks in seconds using AI and biometrics.
SupportedHyperVerge verifies user data in 3 seconds using AI.
- KYC checksSupported
Onfido offers KYC checks, including identity verification and document authentication.
SupportedHyperVerge Identity Verification supports KYC checks, including identity verification and document authentication.
Qualities
Qualities
- Customer Service+0.08Neutral sentimentNo data
- Ease of Use+0.18Neutral sentiment+1Strongly positive sentiment
- Reliability and Performance-0.25Neutral sentiment+1Strongly positive sentiment
- Ease of Implementation-0.14Neutral sentimentNo data
Onfido and HyperVerge Identity Verification Pricing
See full Pricing page
Onfido and HyperVerge Identity Verification review insights
154 reviews analysed from
Onfido and HyperVerge Identity Verification review insights
Users love
- Easy-to-use interface and straightforward verification process.
- High pass rates for document and eKYC checks.
- Fast and efficient verification, often instant.
- Wide range of accepted documents and global coverage.
- Strong customer support and helpful account managers.
- Fast, accurate, and user-friendly platform.
- Highly accurate and advanced AI technology, including excellent deepfake detection.
- Seamless integration and quick support.
- Comprehensive KYC and identity verification solutions, including eKYC, cKYC, and Video KYC.
- Highly accurate OCR for complex and unstructured documents.
Users dislike
- Inconsistent results, sometimes failing legitimate IDs and approving fraudulent ones.
- Limited reporting and analytics, lacking granularity and separate product disaggregation.
- Occasional inaccuracies in data validation.
- Slow support response times, especially for urgent issues.
- Complex onboarding process with lengthy time to go live.
- Learning curve for advanced features can be steep.
- Documentation can be improved, especially for SDK switch case simulation and manual review.
- Occasional delays in API call responses reported.
- Adhaar masking solution has room for improvement, with some unmasked images reported.
- Some API costs perceived as slightly high.
Onfido and HyperVerge Identity Verification Ratings
Onfido and HyperVerge Identity Verification Ratings
G24.4/5(98)
Glassdoor3.6/5(404)
- G24.7/5(56)
- Glassdoor4.3/5(122)
Company health
Company health
Employee growth
Web traffic
Financing
How do Onfido's and HyperVerge's reporting features compare for fraud analysis?
Which product offers better integration support for existing KYC/AML workflows?
What are the advantages of Onfido?
What are the disadvantages of Onfido?
Alternatives to Onfido and HyperVerge Identity Verification
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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