Navan (Formerly TripActions) vs SAP Concur

by Gralio Feb 04, 2025

Navan and SAP Concur both offer travel and expense management solutions, but Navan prioritizes user experience and travel management, while SAP Concur offers a broader range of financial management features.

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This comparison was created by analysing 7312 reviews and 60 websites, saving 1 day, 17 hours, 7 minutes of reading.

Navan (Formerly TripActions)

SAP Concur

About

Navan is a software platform that manages business travel and expenses. It allows employees to book trips and log expenses while giving companies control over spending and offering real-time visibility. Navan integrates with existing card programs and automates expense reports and approvals. This platform is designed to save companies money and make travel and expense management easier for everyone.

SAP Concur helps businesses of all sizes manage their travel expenses, invoices, and overall spending. It streamlines expense reports, automates invoice approvals, and provides real-time visibility into company spending. This helps control costs, reduce risks, and improve employee productivity. SAP Concur integrates with other software and offers a mobile app for employee convenience.

Summary

Main difference

Navan (Formerly TripActions) is a user-friendly travel and expense management platform best suited for businesses with frequent travelers, particularly those with complex itineraries. SAP Concur is better for businesses of all sizes needing comprehensive expense, invoice, and spend management, especially those requiring integrations with other software.

Relative strengths of Navan (Formerly TripActions) (compared to SAP Concur)

More user-friendly interface and mobile app experience, especially for travel booking and expense tracking.
Stronger focus and better features for managing complex travel itineraries.
Faster reimbursement process, improving employee satisfaction.

Relative weaknesses of Navan (Formerly TripActions) (compared to SAP Concur)

Less comprehensive spend management features compared to SAP Concur, lacking robust invoice management and broader financial integrations.
Limited integrations with other software outside the travel and expense domain.
Pricing can be less transparent, potentially leading to unexpected costs for larger enterprises.

Who should use Navan (Formerly TripActions) VS. SAP Concur

Navan simplifies business travel and expense management. Employees can easily book trips and track expenses, while companies gain control over spending. Users love the simple design, quick reimbursements, and mobile app. However, some dislike limited train options and occasional flight search issues. Navan is best for frequent travelers.

SAP Concur is a comprehensive spend management solution ideal for businesses of all sizes. Users praise the mobile app's receipt capture and credit card integration. However, some find the audit feedback vague and the travel booking slow. Consider SAP Concur if you need a customizable solution to manage expenses, travel, and invoices, but be prepared for a learning curve.

Best for small to medium-sized businesses.
Ideal for Software, IT, Telecommunications, and Media & Entertainment companies.

Best for small, medium, and large businesses.
Ideal for various industries, including Finance, Healthcare, Retail, and Technology.

Navan (Formerly TripActions) and SAP Concur features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Travel Booking and Management

Supported

Navan supports booking flights, hotels, and rental cars, and managing business travel.

Supported

SAP Concur supports booking and managing business travel, including flights, hotels, and rental cars.
Automated Expense Management

Supported

Navan automates expense reports, reimbursements, and integrates with accounting software.

Supported

Concur automates expense reports, reimbursements, and integrates with accounting software.
Company Card Integration

Supported

Navan integrates with existing Visa and Mastercard company cards.

Supported

Concur integrates with company credit cards for expense tracking and reconciliation.
Apple Pay support

Not supported

Apple Pay is not directly supported in Navan.

Partially supported

SAP Concur supports Apple Pay through integrations with virtual corporate card providers like US Bank and Cardlay.
Mobile app support

Supported

Navan offers a mobile app for expense management on iOS and Android.

Supported

SAP Concur offers a mobile app to manage expenses, travel, and invoices.
Receipt management

Supported

Navan allows uploading, storing, and matching receipts to expenses.

Supported

SAP Concur supports uploading, storing and matching receipts to expenses.

Qualities

Value and Pricing Transparency

+0.09

Neutral sentiment

-0.33

Rather negative sentiment
Customer Service

+0.41

Rather positive sentiment

-0.12

Neutral sentiment
Ease of Use

+0.88

Strongly positive sentiment

+0.5

Rather positive sentiment
Reliability and Performance

+0.37

Rather positive sentiment

+0.08

Neutral sentiment
Ease of Implementation

+0.48

Rather positive sentiment

-0.3

Rather negative sentiment
Scalability

+0.6

Rather positive sentiment

+0

Neutral sentiment

Navan (Formerly TripActions) and SAP Concur Pricing

Navan (Formerly TripActions) offers two pricing plans: a Free plan for companies with up to 200 employees and an Enterprise plan for larger organizations. The Free plan includes features such as global travel inventory, policy and approval workflows, and expense management tools. The Enterprise plan includes all the features of the Free plan, plus additional benefits such as unlimited travelers and expensing users, global program coverage, and custom implementations.

Plans

User sentiment

Neutral

+0.09

See full Pricing page

No data

User sentiment

Rather negative

-0.33

See full Pricing page

Navan (Formerly TripActions) and SAP Concur review insights

7243 reviews analysed from and

Users love

Simple and appealing design that focuses on what is necessary.
Expense tracking and management is easy.
Quick reimbursement.
Easy to use mobile app.

Receipt capture feature on the mobile app is highly praised for convenience and ease of use.
Integration with corporate credit cards is appreciated for automatic expense population and simplified reconciliation.
Widely used across various industries, leading to familiarity and ease of transition for users.
Comprehensive and customizable to fit specific organizational policies and needs.

Users dislike

Limited train ticket options and lack of seat selection for train travel.
Flight search is slow and sometimes misses flights that are available directly with the airline.
Multi-city flight booking is difficult to use.
Unexpected charges and fees after booking.

The "Concur Audit" feature provides excessively vague feedback and lacks a way to get clarification from a human auditor.
Mobile app frequently experiences issues with two-factor authentication, getting stuck in a loop.
Travel booking features are slow, often lack desired flight options, and don\'t always attach to expense reports as expected.
UI is outdated, clunky, and not intuitive, requiring a steep learning curve for many users.

Navan (Formerly TripActions) and SAP Concur Ratings

G2

4.7/5

(2753)
TrustPilot

3.0/5

(20)
Glassdoor

3.2/5

(762)

G2

4.0/5

(2510)
Capterra

4.3/5

(1980)
TrustPilot

1.4/5

(49)

Company health

Employee growth

18% increase in the last year

3% decrease in the last year

Web traffic

16% decrease in the last quarter

22% decrease in the last quarter

Financing

August 2022 - $2B

December 2009 - $292M

How do Navan's travel booking limitations compare with SAP Concur's reported slowness?

Navan users report limitations with train ticket options and difficulties with multi-city flights, while its flight search can be slow and sometimes miss options. SAP Concur users, on the other hand, report general slowness with the travel booking features, often lacking desired flight options and not integrating well with expense reports. While both tools have travel booking shortcomings, Navan's appear to be more specific to certain features (trains, multi-city), while Concur's slowness affects the entire travel booking process.

Which platform, Navan or SAP Concur, better integrates with existing accounting systems?

SAP Concur is generally considered to have more robust integrations with existing accounting systems compared to Navan. While Navan does offer integrations with accounting software, SAP Concur's longer history and focus on enterprise resource planning (ERP) have resulted in a wider range of pre-built integrations, often deeper and more feature-rich, with major accounting platforms.

What are the advantages of Navan (Formerly TripActions)?

Navan (formerly TripActions) focuses specifically on travel and expense management, offering a more streamlined and user-friendly experience for booking trips, managing itineraries, and automating expense reports. Its mobile app receives positive feedback for ease of use. Navan's focus on travel makes it potentially more suitable for companies with high travel volumes and complex travel needs.

What are the disadvantages of Navan (Formerly TripActions)?

Navan has some noted drawbacks. Users report a slow and sometimes incomplete flight search, difficulty booking multi-city flights, and limited train ticket options. Unexpected charges and fees after booking are also a common complaint. While the mobile app is praised for its ease of use, some of the core travel booking functionalities appear to be less refined and can lead to frustration.

Alternatives to Navan (Formerly TripActions) and SAP Concur

Brex

Brex is a financial platform designed to help businesses manage their spending. It offers a suite of tools, including corporate cards with built-in controls, expense management software with AI-powered automation, and business banking with high-yield accounts. Brex aims to simplify financial operations for companies of all sizes, from startups to enterprises, with a focus on proactive spend control, automated workflows, and increased financial efficiency. It promises time savings through automation and improved compliance with company spending policies. However, it's important to note that Brex itself is a financial technology company, not a bank, and some banking services are provided through partner banks.

Airbase

Airbase is a spend management platform designed for mid-sized businesses. It combines expense management, accounts payable automation, and corporate cards in one platform. Airbase helps businesses track spending, automate approvals, and simplify accounting processes, from purchase requests to reconciliation. Airbase integrates with popular accounting software and aims to improve financial control and compliance.

Happay

Happay is a software platform designed to simplify how companies manage business travel, expenses, and payments. It allows employees to book their own travel while ensuring compliance with company policies and budgets. Happay automates expense reporting, streamlines approvals, and provides real-time spending insights to managers. It aims to reduce costs, eliminate paperwork, and make travel and expense management less time-consuming for employees and finance teams.

Yokoy

Yokoy is an AI-powered software platform designed to simplify and automate how businesses manage expenses, invoices, and payments. It combines expense reports, corporate card management, and invoice processing into one system. Yokoy helps companies enforce spending policies, reduce manual work through automation, and provides data-driven insights into spending habits. This makes financial operations more efficient and gives greater control over company finances. Yokoy is suited for mid-sized to large companies across various industries and integrates with existing financial software.

Coupa

Coupa is a cloud-based software platform that helps businesses of all sizes manage their spending. It brings together all your spending information, from sourcing and purchasing to invoices and expenses, in one place. This gives you greater control and visibility, helping you save money, improve efficiency, and make smarter decisions. Coupa integrates with other systems like your ERP, and offers tools for managing vendors, automating tasks, and analyzing spending patterns.

Precoro

Precoro is cloud-based software designed to simplify and automate a company's purchasing process. It helps businesses of all sizes track spending, manage approvals, and gain greater control over their procurement workflows. This is achieved through features like automated purchase orders, customizable approval processes, and detailed spending reports. Precoro integrates with popular accounting software, making it easy to manage finances. Its user-friendly design requires minimal training, allowing for quick implementation and adoption.

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