MyCase vs Clio

by Gralio Feb 27, 2025

MyCase and Clio are popular legal practice management software solutions catering to different needs. MyCase stands out for its affordability and payment processing, while Clio offers broader integrations and a more extensive feature set. Both aim to streamline law firm operations, but Clio's advanced features and wider integration options come at a higher price point.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 2549 reviews and 60 websites, saving 14 hours, 39 minutes of reading.

MyCase

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Clio

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About

MyCase is legal practice management software that helps law firms organize case details, communicate with clients, and manage billing. It provides tools like calendaring, document storage, time tracking, and client portals. MyCase aims to increase efficiency, streamline operations, and improve client relationships for legal professionals. It is a popular choice for law firms of all sizes and integrates with other common software tools.

Clio is a widely-used, cloud-based legal practice management software designed for law firms of all sizes. It offers a suite of tools including case management, billing, client intake, document storage, and calendaring, enabling you to manage your entire practice from one central platform. Clio integrates with popular tools like Microsoft Outlook and Quickbooks, and is lauded for its strong security features and user-friendly interface.

Summary

Main difference

MyCase is a strong option for law firms prioritizing affordability and integrated payment processing through LawPay. Clio offers a broader range of integrations and advanced features like automated court deadlines and robust document automation through Clio Drive.

Relative strengths of MyCase (compared to Clio)

Affordable pricing plans suitable for smaller firms or solo practitioners.
Integrated payment processing with LawPay for streamlined billing.
User-friendly interface praised for ease of navigation.

Relative weaknesses of MyCase (compared to Clio)

Limited third-party integrations compared to Clio.
Email integration issues reported with Microsoft 365.
Feature gaps in reporting and comprehensive statement preparation.

Who should use MyCase VS. Clio

MyCase is a legal practice management software praised for its comprehensive features and user-friendly interface. Users appreciate the robust document management, convenient client portal, and efficient task management capabilities. However, some have reported issues with email integration and certain reporting features. MyCase is ideal for law firms looking to centralize case information, improve client communication, and streamline billing processes.

Clio is a cloud-based legal practice management solution praised for its user-friendly interface and comprehensive features like case management, billing, and client communication. Users appreciate the organized workflow and task management capabilities. However, some users have reported issues with Clio Drive and app integrations. Consider Clio if your firm needs robust practice management tools but be aware of potential integration challenges.

Ideal for law firms of all sizes seeking streamlined practice management.
Best fit for legal professionals needing comprehensive case management, billing, and client communication tools.

Ideal for law firms of all sizes, from solo practitioners to large enterprises.
Best fit for legal practices seeking comprehensive management tools.

MyCase and Clio features

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Law Practice Management

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MyCase manages cases, clients, documents, and streamlines workflows, improving efficiency.

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Clio manages cases, clients, and documents, streamlining workflows for improved efficiency.
Case Management

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MyCase keeps all case details and documents in one central location.

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Clio provides a central hub for all case details and documents, accessible from anywhere.
Client Communication

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MyCase supports real-time messaging, document sharing, and task management.

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Clio supports real-time messaging, document sharing, and task management via the client portal.
Client communication

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MyCase enables secure client communication through its built-in client portal, which facilitates messaging, document sharing, and case updates.

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Clio offers a secure client portal called "Clio for Clients" with features like secure messaging and document sharing.
Document sharing

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MyCase enables document sharing between clients and attorneys through features like direct sharing within the platform, automatic email notifications, access through the client portal, and MyCase Drive for seamless collaboration and document management.

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Clio enables secure document sharing between clients and attorneys through its Clio for Clients portal and integrated features, facilitating seamless collaboration and communication.
Client portal

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MyCase provides a client portal where clients can access case information, including updates, documents, invoices, and more. They have 24/7 access via mobile or desktop and can communicate with their legal team.

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Clio enables clients to access their case information, including communication, documents, invoices, and calendar events, through its secure online platform, Clio for Clients.

Qualities

Value and Pricing Transparency

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Customer Service

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Ease of Use

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Reliability and Performance

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Ease of Implementation

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Scalability

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MyCase and Clio Pricing

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See full Pricing page

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MyCase and Clio review insights

Users love

Comprehensive case information management: documents, templates, calendaring, notes, billing, reports, etc.
User-friendly and easy to navigate for all staff members.
Excellent document merge feature for efficient document creation.
Accessible from any device, providing flexibility and convenience.

The pipeline feature offers a clear and organized workflow for tracking case progress.
The task feature allows for easy assignment, notification, and tracking of tasks, making billing and monitoring workload efficient.
Provides excellent tools for organizing and managing files and contacts, particularly for telecommuting employees.
User-friendly interface and a low learning curve, making it accessible for attorneys with varying levels of tech experience.

Users dislike

Email integration issues, especially with Microsoft 365.
Inability to print individual logged calls or notes.
Statements feature does not adequately prepare comprehensive statements for attorney fees.
Difficulty creating leads from previous contacts, leading to duplicate information.

Clio Drive is sluggish and often stops working, requiring frequent reinstallation.
App integrations are often buggy and poorly tested, causing more headaches than solutions.
Customer support can be unhelpful and compartmentalized, with conflicting answers and slow response times.
High pricing, especially for solo practitioners, and hidden costs for additional features.

MyCase and Clio Ratings

G2

4.5/5

(236)

G2

4.6/5

(641)
Capterra

4.7/5

(1606)
TrustPilot

4.6/5

(99)
Glassdoor

3.8/5

(494)

Company health

Employee growth

9% increase in the last year

28% increase in the last year

Web traffic

24% decrease in the last quarter

5% decrease in the last quarter

Financing

April 2024 - $0

April 2024 - $1B

How do MyCase and Clio compare in email integration reliability?

MyCase users have reported issues with email integration, particularly with Microsoft 365. While Clio also has some reported issues with app integrations being buggy, there are no specific complaints about its email integration reliability mentioned in the provided data. Therefore, based on user feedback, Clio's email integration appears to be more reliable than MyCase's, especially concerning Microsoft 365.

Which product offers better customization for complex legal workflows?

Clio offers better customization for complex legal workflows due to its robust integrations with other applications and its more extensive feature set for document automation and workflow management. While MyCase provides solid core features, Clio's broader capabilities and integrations allow for more tailored solutions to intricate legal processes.

What are the advantages of MyCase?

MyCase offers a comprehensive suite of features specifically designed for law firms, including robust document management, integrated client communication tools (like a client portal), and detailed case management capabilities. It's praised for its user-friendly interface and ease of use, making it accessible to all staff members regardless of technical expertise. MyCase also allows for efficient document creation through its document merge feature and offers convenient access from any device.

What are the disadvantages of MyCase?

MyCase users have reported issues with email integration, particularly with Microsoft 365. Some users find the statements feature inadequate for preparing comprehensive attorney fee statements. Additionally, creating leads from previous contacts can be difficult, sometimes resulting in duplicate information. Finally, some users have noted difficulty printing individual logged calls or notes.

Alternatives to MyCase and Clio

PracticePanther

PracticePanther is a cloud-based practice management software designed for law firms of all sizes. It offers a suite of features to help manage cases, clients, billing, and daily operations. PracticePanther aims to streamline workflows through automation, from client intake to document management and e-signatures. Key features include time tracking, online payments, automated reminders, and a client portal for secure communication. Its intuitive interface and robust functionality make it a popular choice for legal professionals seeking to boost efficiency and improve client service.

Rocket Matter

Rocket Matter is a cloud-based legal practice management software designed for law firms of all sizes. It offers tools for case management, time tracking, billing, and client intake, helping firms streamline operations and increase revenue. Rocket Matter stands out with its user-friendly interface, robust features, and award-winning customer support.

Legistify

Legistify is a legal software solution designed for larger companies to manage all their legal needs in one platform. It streamlines and automates tasks like contract management, intellectual property tracking, and legal case management. This software helps businesses save time, minimize risks, and improve efficiency in their legal operations. It also offers data insights and analytics to inform business decisions.

Lexis

Lexis is a legal research tool designed for legal professionals. It offers access to a vast database of legal documents, case law, news articles, and other resources relevant to legal research. With Lexis, you can search for specific legal information, track legal developments, and validate legal citations. It's known for its comprehensive legal database and advanced search functionalities.

LegalEdge

LegalEdge offers budget-friendly case management software specifically designed for government agencies in the USA. This includes Prosecutors, Public Defenders, City and County Attorneys, Agencies, School Districts and Tribal Governments. It helps manage legal cases, investigations and workflows. They have been providing this service for over 30 years. You can contact them for a demonstration and pricing.

Lexis® for Microsoft® Office

Lexis for Microsoft Office is a software tool designed for legal professionals to draft and review legal documents. It integrates directly with Microsoft Office programs, providing access to legal research, document assembly, and proofreading features within familiar applications like Word and Outlook. This integration aims to streamline the legal drafting process and enhance productivity.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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