Moosend vs HubSpot Marketing Hub

by Gralio Feb 07, 2025

Moosend and HubSpot Marketing Hub are both email marketing and automation platforms, but they cater to different needs. Moosend is a more affordable and user-friendly option ideal for small businesses focused primarily on email marketing. HubSpot, while more expensive, offers a broader range of marketing tools and integrations, making it a better choice for businesses seeking a comprehensive marketing platform.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 5805 reviews and 60 websites, saving 1 day, 8 hours, 45 minutes of reading.

About

Moosend is an email marketing and automation platform designed for small to medium businesses. It allows you to create and send email campaigns, manage your subscriber lists, build landing pages and signup forms, and automate marketing tasks. Moosend aims to be user-friendly with features like a drag-and-drop email editor and pre-made automation templates. You can track campaign performance and integrate Moosend with other business software. Moosend offers a free trial and tiered paid plans based on subscriber count.
HubSpot Marketing Hub is a comprehensive marketing platform designed for businesses of all sizes. It offers a suite of tools including email marketing, marketing automation, social media management, analytics, and SEO optimization, all within a single platform. This helps businesses streamline their marketing efforts, improve efficiency, and track results. Its focus on inbound marketing and lead generation makes it a popular choice for businesses looking to attract and convert leads into customers. HubSpot Marketing Hub integrates seamlessly with HubSpot's CRM platform for enhanced sales and marketing alignment.

Summary

Main difference
Moosend is better for you if you need an affordable and easy-to-use email marketing and automation platform. HubSpot Marketing Hub is better for you if you need a comprehensive marketing platform with a wide range of features, including inbound marketing and lead generation tools, and seamless CRM integration.

Relative strengths of Moosend (compared to HubSpot Marketing Hub)

  • More affordable pricing plans, especially for small businesses with limited budgets.

  • User-friendly interface and drag-and-drop email editor make it easy to create and send email campaigns.

  • Generous free trial period allows users to test the platform extensively before committing to a paid plan.

Relative weaknesses of Moosend (compared to HubSpot Marketing Hub)

  • Limited customization options compared to HubSpot, especially for landing pages and signup forms.

  • Lacks the comprehensive suite of marketing tools offered by HubSpot, such as social media management and SEO optimization.

  • Limited integrations compared to HubSpot, which integrates with a wider range of marketing and sales tools.

Who is using Moosend and HubSpot Marketing Hub?

Who should use Moosend VS. HubSpot Marketing Hub

Moosend is an email marketing and automation platform ideal for small to medium businesses. Users love its user-friendly interface, affordability, and helpful customer support. Moosend offers effective automation, pre-designed templates, and a drag-and-drop editor. However, some users find the signup form customization limited. Consider Moosend if you need an easy-to-use platform with strong core features and a generous free trial.

HubSpot Marketing Hub is a user-friendly platform ideal for businesses of all sizes seeking to enhance their marketing efforts. It offers robust analytics and reporting, seamless integrations, and excellent training resources. Users appreciate the software's intuitive interface and comprehensive features but note that the free version is limited, and pricing can escalate quickly.

  • Best for small to medium businesses seeking affordable email marketing and automation.

  • Ideal for e-commerce, retail, marketing, and other customer-centric industries.

  • Best for small, medium, and large businesses.

  • Ideal for various sectors, including Healthcare, Finance, E-commerce, Retail, and more.

Moosend and HubSpot Marketing Hub features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Workflows and Bot Builders
    Partially supported

    Moosend offers workflow automation but not a built-in bot builder.

    Supported

    HubSpot Marketing Hub offers workflows and bot builders for automated campaigns.

  • Email and Form Automation
    Supported

    Moosend offers robust email automation and form integration for data capture and personalized messaging.

    Supported

    HubSpot Marketing Hub supports email and form automation, streamlining workflows and saving time.

  • Multi-Channel Campaigns
    Not supported

    Moosend primarily focuses on email marketing but lacks direct support for SMS or in-product marketing.

    Supported

    HubSpot Marketing Hub supports multi-channel campaigns, including SMS and social media.

  • Campaign tracking
    Supported

    Moosend supports campaign tracking with detailed reports, recipient activity logs, and Google Analytics integration.

    Supported

    HubSpot Marketing Hub supports campaign tracking, enabling users to track the performance of their marketing campaigns.

  • Drip Campaigns
    Supported

    Moosend supports drip campaigns with automation and personalization features.

    Supported

    HubSpot Marketing Hub supports drip campaigns, allowing users to automate and send pre-defined sequences of emails to nurture leads or onboard users with personalized content, though full functionality may require a subscription higher than the Starter plan.

  • HubSpot integration
    Partially supported

    Moosend integrates with HubSpot via third-party platforms like Zapier.

    Supported

    HubSpot Marketing Hub supports the ability to connect and sync data with HubSpot CRM.

Qualities

  • Value and Pricing Transparency
    +0.26
    Neutral sentiment
    -0.57
    Rather negative sentiment
  • Customer Service
    +0.78
    Strongly positive sentiment
    +0.65
    Rather positive sentiment
  • Ease of Use
    +0.82
    Strongly positive sentiment
    +0.8
    Strongly positive sentiment
  • Reliability and Performance
    +0.5
    Rather positive sentiment
    +0.42
    Rather positive sentiment
  • Ease of Implementation
    +0.5
    Rather positive sentiment
    +0.21
    Neutral sentiment
  • Scalability
    +0.25
    Neutral sentiment
    +0.29
    Neutral sentiment
Moosend and HubSpot Marketing Hub Pricing
Moosend offers a 30-day free trial. The pricing model is tiered subscription. The Pro plan includes unlimited email campaigns, marketing automation, landing pages and subscription forms. The Moosend+ and Enterprise plans are customizable with add-ons.
Plans

User sentiment

Neutral
+0.26

See full Pricing page

HubSpot Marketing Hub offers different plans, including Professional and Enterprise. Pricing is not directly disclosed on the page and requires contacting sales. There is no mention of a free plan or free trial.

User sentiment

Rather negative
-0.57

See full Pricing page

Moosend and HubSpot Marketing Hub review insights

5775 reviews analysed from and

Users love

  • User-friendly interface and easy to use.
  • Affordable pricing, especially for small businesses.
  • Responsive and helpful customer support.
  • Generous free trial period.
  • Effective automation features, even on the basic plan.
  • User-friendly interface consistently praised for its ease of use.
  • The platform offers robust analytics and reporting features, providing valuable insights into marketing performance.
  • Excellent training resources and a very active user community.
  • HubSpot Marketing Hub integrates seamlessly with a wide range of other marketing and sales tools.

Users dislike

  • Limited customization options for signup forms and landing pages.
  • Email editor can be difficult to use.
  • List cleaning service is not available.
  • Bulk list upload validation can be buggy.
  • The "free" version is extremely limited and most core features require paid access.
  • Contacts are expensive, and billing can increase rapidly with no warning as you add new contacts.
  • Some users report slow loading times and occasional glitches or bugs.
  • Email templates can be difficult to customize beyond basic edits.

Moosend and HubSpot Marketing Hub Ratings

  • G2
    4.6/5
    (690)
  • Capterra
    4.6/5
    (168)
  • TrustPilot
    2.1/5
    (30)
  • G2
    4.4/5
    (2526)
  • Capterra
    4.5/5
    (2401)
  • Glassdoor
    4.0/5
    (3550)

Company health

Employee growth

10% decrease in the last year
15% increase in the last year

Web traffic

21% decrease in the last quarter
10% decrease in the last quarter

Financing

October 2020 - $1B
July 2012 - $101M

How easy is Moosend to use compared to HubSpot for a non-technical user?

Both Moosend and HubSpot aim for user-friendliness, but Moosend scores slightly higher in ease of use based on available data (0.82 vs 0.80). Moosend emphasizes its intuitive drag-and-drop editor and pre-built automation templates, catering specifically to non-technical users. While HubSpot also boasts a user-friendly interface, its broader range of features and more complex setup might present a steeper initial learning curve for some.

Which product provides better integration with existing e-commerce platforms?

HubSpot Marketing Hub (Product B) offers better integration with existing e-commerce platforms. While Moosend (Product A) targets e-commerce businesses, HubSpot's description explicitly mentions its CRM integration and broader suite of marketing tools, suggesting more robust e-commerce platform integrations for a more comprehensive approach. This is further supported by HubSpot's focus on inbound marketing and lead generation, crucial aspects of e-commerce success.

What are the advantages of Moosend?

Moosend offers advantages in terms of affordability and ease of use, particularly for small to medium businesses. Users praise its user-friendly interface, helpful customer support, and generous free trial. It also offers effective automation features even on its basic plan. This makes it a good option for businesses looking for a straightforward and budget-friendly email marketing and automation solution.

What are the disadvantages of Moosend?

Moosend users have reported limited customization options for signup forms and landing pages. Some find the email editor difficult to use. Additionally, Moosend lacks a list cleaning service, and bulk list uploads can be buggy. Finally, Moosend's scalability has received a low rating.

Is Moosend cheaper than HubSpot Marketing Hub?

Moosend's listed starting price of $7 is cheaper than HubSpot Marketing Hub, whose pricing requires contacting sales for a custom quote. This strongly suggests that HubSpot is more expensive, especially given that Moosend's pricing scales based on subscriber count, indicating potential affordability for smaller businesses.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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