Microsoft Forms vs Zigpoll

by Gralio Mar 03, 2025

Microsoft Forms and Zigpoll offer different approaches to data collection. Forms is simple and integrated with Microsoft 365, ideal for basic surveys and quizzes. Zigpoll offers more advanced features like website embeds and SMS distribution, making it better for targeted feedback and in-depth analysis.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 514 reviews and 60 websites, saving 3 hours, 21 minutes of reading.

Microsoft Forms

Website LinkedIn Twitter

Zigpoll

Website LinkedIn

About

Microsoft Forms is an online tool for creating surveys, quizzes, and polls. It's particularly useful for gathering information and feedback. With customizable templates and various question types, you can tailor forms to your needs. Results are easily viewable and can be analyzed within the platform. Part of the Microsoft 365 suite, it integrates seamlessly with other Microsoft products.

Zigpoll is a survey platform designed for businesses to collect customer feedback. It allows you to create and send surveys through your website, email, and SMS. Zigpoll offers customizable survey templates, various question formats, and AI-powered analytics to understand customer responses and identify trends. It integrates with popular business tools and offers a free plan for basic needs.

Summary

Main difference

Microsoft Forms is a basic, easy-to-use form builder ideal for quick data collection within the Microsoft ecosystem. Zigpoll is a more advanced survey platform with website and SMS distribution, better suited for targeted customer feedback and deeper analytics.

Relative strengths of Microsoft Forms (compared to Zigpoll)

Seamless integration with Microsoft 365.
Easy to use and learn, great for beginners.
Free with most Microsoft 365 subscriptions.

Relative weaknesses of Microsoft Forms (compared to Zigpoll)

Limited customization options.
Basic analytics and reporting.
Lacks advanced survey features like SMS distribution and website embeds.

Who should use Microsoft Forms VS. Zigpoll

Microsoft Forms simplifies data collection with easy-to-create surveys, quizzes, and polls. Users praise its seamless integration with Microsoft 365 and user-friendly interface. However, some find the customization options limited. Ideal for organizations seeking basic data collection and analysis within the Microsoft ecosystem.

Zigpoll is a user-friendly survey platform ideal for businesses of all sizes. Users praise its intuitive interface and diverse question formats, while some find the free version limiting and the pricing for advanced features high. It's particularly helpful for gathering customer feedback and optimizing operations, especially in e-commerce.

Ideal for businesses and educational institutions of all sizes.
Suitable for various sectors, including healthcare, finance, education, and more.

Ideal for small to large businesses seeking customer feedback solutions.
Particularly well-suited for e-commerce businesses.

Microsoft Forms and Zigpoll features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Email distribution

Supported

Microsoft Forms allows sharing surveys via email by sending a link.

Supported

Zigpoll allows sharing surveys via email, including direct sending and integrations.
Pre-designed templates

Supported

Microsoft Forms offers various ready-to-use templates.

Supported

Zigpoll offers various pre-designed templates, including Net Promoter Score and customer satisfaction.
Customizable Reports

Partially supported

Customizable reports are supported via integration with Power BI, SharePoint, and Power Automate.

Partially supported

Zigpoll allows exporting data for custom reports using external tools.
Excel export

Supported

Microsoft Forms allows exporting data to Excel spreadsheets.

Not supported

Zigpoll does not offer direct export to Excel.
Design customization

Partially supported

Microsoft Forms offers basic design customization, including themes and colors, but not custom fonts.

Supported

Zigpoll offers customization of colors and layout. Font customization is possible via CSS.
Data Analysis Tools

Supported

Microsoft Forms offers built-in tools for analyzing responses, including real-time analytics and exportable data.

Supported

Zigpoll offers built-in data analysis tools, including charts and AI insights.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

Microsoft Forms and Zigpoll Pricing

Pricing information could not be retrieved.

User sentiment

Strongly positive

See full Pricing page

Zigpoll offers a free plan and four paid plans with different features and response limits. All plans include automatic AI insights, flexible question formats, custom styling, white label support, and unlimited surveys.

Plans

See full Pricing page

Microsoft Forms and Zigpoll review insights

Users love

Easy to use and create forms quickly.
Seamless integration with other Microsoft 365 products (Excel, Teams, SharePoint).
User-friendly interface; intuitive and accessible for beginners.
Real-time collaboration and response tracking.
Free to use with most Microsoft 365 subscriptions.

Easy to use and intuitive interface for creating surveys.
Multiple question formats and survey customization options.
Real-time feedback and analytics dashboards.
Integrations with various business tools.
Good customer support.

Users dislike

Limited customization options, especially for design and branding.
Limited offline functionality; requires internet connection for most tasks.
Basic reporting and analytics; lacks advanced analysis features.
Limited question types compared to dedicated survey platforms.
Occasional syncing issues with Excel and other Microsoft products.

Limited free version features, pushing users towards paid plans.
Complex interface for some users, steep learning curve.
Limited customization options for surveys and templates.
Pricing can be high, especially for advanced features.
Occasional issues with email notifications going to spam.

Microsoft Forms and Zigpoll Ratings

G2

4.4/5

(364)
Capterra

4.6/5

(120)

G2

4.3/5

(34)
TrustPilot

3.7/5

(1)

Company health

Employee growth

3% increase in the last year

No change in the last year

Web traffic

No data

Financing

No data

How do Zigpoll's AI-powered analytics compare to Microsoft Forms' built-in analysis tools?

Zigpoll emphasizes AI-powered analytics to identify trends and understand customer responses, offering this feature across all pricing plans. Microsoft Forms, while providing built-in data analysis tools including real-time analytics and exportable data, does not specify any AI-powered features. This suggests Zigpoll likely offers more advanced analytical capabilities for identifying patterns and insights beyond basic data visualization and reporting available in Microsoft Forms.

Which product better integrates with existing website and email workflows?

Zigpoll better integrates with existing website and email workflows. It offers features like website embeds, pop-up surveys, and direct email sending, focusing on streamlined survey distribution and feedback collection within those channels. While Microsoft Forms integrates well within the Microsoft ecosystem, Zigpoll's features are specifically designed for website and email integration for survey purposes.

What are the advantages of Microsoft Forms?

Microsoft Forms offers seamless integration with other Microsoft 365 products, making it easy to share and collaborate on forms within an existing Microsoft ecosystem. It's user-friendly and easy to learn, even for beginners, allowing quick creation of forms and surveys. It's often included with existing Microsoft 365 subscriptions, making it a cost-effective option for organizations already using the platform. It provides real-time collaboration features and response tracking, enabling efficient data collection and analysis.

What are the disadvantages of Microsoft Forms?

Microsoft Forms offers limited customization, especially for branding and design. Its offline functionality is restricted, requiring an internet connection for most tasks. The analytics and reporting features are basic compared to dedicated survey platforms. It also offers fewer question types than some competitors, and users occasionally report syncing issues with other Microsoft products.

Alternatives to Microsoft Forms and Zigpoll

Jotform

Jotform is a popular online form builder that lets you create and publish various digital forms, from surveys and contact forms to payment and application forms. Used by millions, Jotform offers over 10,000 pre-built templates and integrates with numerous business apps like Salesforce and CRMs. It's known for its ease of use, design flexibility, and ability to streamline data collection for businesses of all sizes.

SurveyMonkey

SurveyMonkey is a survey platform used by businesses of all sizes to collect and analyze feedback. You can create surveys from scratch or use templates for customer satisfaction, employee engagement, and more. SurveyMonkey offers AI-powered features to help you create effective surveys, understand the results, and gain actionable insights. It integrates with other business apps you may already use. There are different pricing plans, including options for teams.

Tally

Tally is a free online form builder that lets you create unlimited forms and collect unlimited responses. It's known for being user-friendly, similar to working with a document. You can create various forms like surveys, quizzes, and contact forms, with features like payment collection, logic, and design customization. Tally is privacy-focused, GDPR compliant, and integrates with tools like Google Sheets, Notion, and Zapier. While free for unlimited use with basic branding, a paid Pro version offers additional features and removes Tally branding.

Google Workspace

Google Workspace is a suite of online productivity and collaboration tools for businesses of all sizes. It includes popular apps like Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet and more. Google Workspace aims to provide a seamless and integrated experience for communication, document creation, file storage, and team collaboration, all accessible from any device with an internet connection. It stands out with its user-friendly interface and strong collaboration features.

Jira

Jira is a popular work management tool from Atlassian used by teams of all sizes to track tasks and projects. It helps organize, prioritize, and track work progress through customizable workflows, boards, and reporting features. Although highly configurable and initially popular for software development, Jira is now used by various teams for project management, bug tracking, and issue resolution.

Jotform Mobile Forms

Jotform Mobile Forms lets you create and use powerful forms on your phone or tablet, even without internet access. It offers advanced features like collecting signatures, scanning barcodes, and accepting payments. You can track responses, assign forms to your team, and streamline data collection for things like inspections, surveys, or customer feedback. Jotform Mobile Forms helps businesses move away from paper forms and improve efficiency.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

How are we doing?

Is this information helpful to you? Is there anything we are missing?

Did this help you select your product?

Other issues? Vote & Let us know