Mercury vs Ramp
Mercury and Ramp offer financial platforms but cater to slightly different needs. Mercury acts more like a bank replacement for startups and smaller businesses (1-100 employees), providing core banking services alongside expense tools. Ramp is geared towards mid-sized businesses, focusing heavily on controlling spend through corporate cards, expense automation, and accounts payable features, backed by better customer support ratings.
At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.
This comparison was created by analysing 2148 reviews and 60 websites, saving 12 hours, 26 minutes of reading.
About
About
Summary
Summary
Relative strengths of Mercury (compared to Ramp)
-
Core Banking Focus: Offers integrated FDIC-insured checking and savings accounts through partner banks, which Ramp does not directly provide.
-
Free Wire Transfers: Includes free domestic and international USD wire transfers, a significant cost saving compared to traditional banks and potentially Ramp depending on usage.
-
Startup Specialization: Tailored features and setup process specifically designed for the needs of early-stage startups and smaller businesses (1-100 employees).
Relative weaknesses of Mercury (compared to Ramp)
-
Customer Support: Significantly poorer customer service ratings and user reviews regarding response times compared to Ramp's more positive feedback.
-
Account Stability Issues: Reports of unexpected account closures and inconsistent compliance enforcement create reliability concerns not as prevalent with Ramp.
-
Less Advanced Spend Management: Ramp offers more robust features for expense management automation, spending policy enforcement, and accounts payable workflows compared to Mercury's current offerings based on user feedback and feature lists.
What companies are using Mercury and Ramp?
What companies are using Mercury and Ramp?
Who is using Mercury and Ramp?
Who is using Mercury and Ramp?
Who should use Mercury VS. Ramp
Who should use Mercury VS. Ramp
We find Mercury is often chosen by startups and tech companies seeking a straightforward banking and financial management platform. Users appreciate the quick online setup, the ability to manage banking, expenses, and payments from one dashboard, and features like free wires and virtual cards. While its ease of use is a plus, some users have noted challenges with customer support response times and account stability issues reported in reviews. It aims to simplify finances for growing businesses handling everything from banking to bill pay in one spotlessly to bill pay
Ramp seems like a great fit for mid-sized to enterprise businesses looking to get a handle on their finances. We've noticed it really shines for companies wanting to simplify things like corporate cards, expense management, and bill payments all in one place. Users often tell us how easy it is to use, especially for submitting expenses, and how well it integrates with their accounting software, saving a lot of manual effort. It's designed to help growing companies operate more efficiently.
-
In our experience, Mercury is an excellent fit for startups and small to medium businesses, especially those with 1 to 1000 employees.
-
We notice Mercury is particularly well-suited for tech startups, e-commerce businesses, and firms within the finance and IT sectors.
-
In our experience, Ramp works best for medium (101-1000 employees) and large enterprise (1001+ employees) companies needing robust financial control.
-
We find Ramp is versatile and suitable for businesses across various sectors, from tech startups to established firms in finance or insurance.
Mercury and Ramp features
Supported Partially supported Not supported Type in the name of the feature or in your own words tell us what you need
Mercury and Ramp features
- Corporate CardsSupported
Mercury offers corporate cards with real-time spending visibility and control features.
SupportedRamp provides corporate cards with real-time spending visibility and control, including customizable limits and restrictions.
- Single Dashboard ManagementSupported
Mercury provides a single dashboard for managing business banking and core financial operations.
SupportedRamp offers a single dashboard for managing expenses, vendor transactions, and some banking integrations.
- Seamless Payment ProcessingSupported
Mercury offers free USD wires and automated payment processing, simplifying payments for businesses.
Partially supportedRamp supports automated payment workflows and multi-currency payments, but free USD wires are not confirmed.
- Receipt managementSupported
Mercury allows uploading, storing, and matching receipts to expenses.
SupportedRamp supports uploading, storing, and matching receipts to expenses.
- Receipt uploadingSupported
Receipt uploading is supported via the Mercury mobile app and web interface.
SupportedRamp allows receipt uploads via their website, mobile app, and email.
- Receipt captureSupported
Receipt capture is supported via the mobile app.
SupportedRamp allows receipt capture via its mobile app.
Qualities
Qualities
- Value and Pricing Transparency+0Neutral sentiment+0.41Rather positive sentiment
- Customer Service-0.23Neutral sentiment+0.58Rather positive sentiment
- Ease of Use+0.7Strongly positive sentiment+0.94Strongly positive sentiment
- Reliability and Performance+0.04Neutral sentiment+0.54Rather positive sentiment
- Ease of Implementation+0.37Rather positive sentiment+0.76Strongly positive sentiment
- ScalabilityNo data-0.2Neutral sentiment
Mercury and Ramp Pricing
See full Pricing page
User sentiment
See full Pricing page
Mercury and Ramp review insights
2050 reviews analysed from
Mercury and Ramp review insights
Users love
- User-friendly interface and easy navigation on both web and mobile app
- Simple and efficient account setup process
- Free international and domestic wire transfers
- Virtual card creation and management
- Multiple account creation for better financial organization
- Easy and efficient expense reporting
- Seamless integration with accounting software
- Intuitive and user-friendly interface
- Receipt capture via text, email, or app
Users dislike
- Account closures without clear explanations or communication
- Unacceptable delays in customer support responses, sometimes taking days
- Slow processing times for transfers and check deposits (7-10 business days)
- Inconsistent application of compliance rules and requirements
- Lack of transparency regarding compliance and account closure reasons
- Bill Pay is not yet available in Texas
- Can be difficult to track spending if not constantly monitoring
- Balance adjustments make cash planning difficult
- International employee reimbursements are a hassle
Mercury and Ramp Ratings
Mercury and Ramp Ratings
G24.6/5(101)
- G24.8/5(1949)
Company health
Company health
Employee growth
Web traffic
Financing
How do Mercury's and Ramp's approaches to fraud monitoring differ?
Which product better integrates with existing accounting software for startups?
What are the advantages of Mercury?
What are the disadvantages of Mercury?
Is Mercury cheaper than Ramp?
Alternatives to Mercury and Ramp
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
How are we doing?
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.