Make (formerly Integromat) vs Jitterbit Harmony

by Gralio Feb 24, 2025

Make and Jitterbit Harmony both offer automation and integration solutions, but target different user groups. Make is ideal for smaller businesses and non-technical users who need a user-friendly platform with a wide range of integrations. Jitterbit Harmony, with its stronger data integration capabilities and advanced features, better suits mid-sized to large enterprises with technical expertise and complex integration requirements.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 640 reviews and 60 websites, saving 4 hours, 3 minutes of reading.

Make (formerly Integromat)

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Jitterbit Harmony

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About

Make (formerly Integromat) is a platform that helps you connect different software applications and automate tasks between them. It uses a visual, drag-and-drop interface so you can easily build workflows, called "scenarios," without needing coding skills. You can use Make to automate a variety of tasks, from simple actions like sending email notifications to more complex processes like managing leads and customers. Make is used by businesses of all sizes and is known for its flexibility and ease of use.

Jitterbit Harmony is a software platform designed to help businesses connect different software systems and automate tasks. It uses a visual, drag-and-drop interface so you don't need to be a coding expert to use it. Jitterbit can connect to popular cloud-based business software like Salesforce and Netsuite, as well as in-house systems. It helps you automate tasks like transferring data between systems, which can save your company time and reduce manual errors. This can be especially helpful for mid-sized companies looking to improve efficiency and connect their different departments' software.

Summary

Main difference

Make (formerly Integromat) is better for you if you need a user-friendly, visual platform for connecting various apps and automating simple to complex tasks, especially if you value a wide range of pre-built connectors. Jitterbit Harmony is better for you if your mid-sized company needs robust data integration capabilities, including ERP and API integration, and you have technical expertise to leverage its advanced features.

Relative strengths of Make (formerly Integromat) (compared to Jitterbit Harmony)

* Broader range of pre-built connectors: Make offers a more extensive library of pre-built connectors compared to Jitterbit, making it easier to integrate with a wider variety of applications, especially for non-technical users.
* Easier to use for non-technical users: Make's visual workflow builder is generally considered more intuitive and easier to learn than Jitterbit Harmony, which can be more complex for those without technical experience.
* More affordable for basic automation needs: Make's pricing plans are generally more accessible for smaller businesses or those with basic automation needs, while Jitterbit Harmony's pricing can be higher, especially for more advanced features.

Relative weaknesses of Make (formerly Integromat) (compared to Jitterbit Harmony)

* Less robust data integration capabilities: While Make excels at connecting apps, it may not be as powerful as Jitterbit Harmony for complex data transformations and integrations, especially for ERP and API connections.
* Less suitable for complex enterprise integrations: Jitterbit Harmony is generally a better fit for larger enterprises with complex integration needs, while Make may not be as scalable or robust for those use cases.
* Customer support can be slow: Make's customer support has been criticized for slow response times, while Jitterbit Harmony is generally praised for its responsive and helpful customer support.

What companies are using Make (formerly Integromat) and Jitterbit Harmony?

No data

Who is using Make (formerly Integromat) and Jitterbit Harmony?

Sanchit Sarhadi

Network Growth Manager DACH - Networking Consultant - Aurora

Bill Stathopoulos

CEO, SalesCaptain

Bibi The Link Builder

Link Building Expert

Eric Nowoslawski

Founder Growth Engine X

Suprava Sabat

Co-Founder @AcquisitionX

Show all 9 stacks

No data

Who should use Make (formerly Integromat) VS. Jitterbit Harmony

Make (formerly Integromat) helps businesses of all sizes automate tasks and connect software applications through a visual, no-code platform. Users praise the intuitive interface, extensive integrations, and powerful data manipulation features. However, some have noted slow customer support and occasional bugs. Ideal for automating workflows, from simple notifications to complex customer management.

Jitterbit Harmony is a user-friendly integration platform ideal for mid-sized companies looking to connect various software systems and automate tasks. Its drag-and-drop interface simplifies complex integrations, while pre-built connectors facilitate quick connections with popular business software. Users praise its ease of use and helpful customer support, but some find the debugging process challenging and documentation limited.

Ideal for small, medium, and enterprise businesses seeking automation solutions.
Best fit for Real Estate, Software/IT, Marketing, and Education sectors.

Best for mid-sized companies seeking to connect software systems and automate tasks.
Suitable for various sectors, especially Software, IT & Telecommunications.

Make (formerly Integromat) and Jitterbit Harmony features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Pre-built templates

Not supported

Make does not offer pre-built PowerPoint templates.

Not supported

Jitterbit Harmony does not offer pre-built PowerPoint templates.
Workflow automation

Supported

Make enables workflow automation for streamlined processes and efficiency.

Supported

Jitterbit Harmony offers workflow automation with a low-code platform, connecting various systems for increased efficiency.
Integrations

Supported

Make integrates with Jira, Asana, Salesforce, Slack, and more via its extensive app ecosystem and API connectivity.

Supported

Jitterbit Harmony can integrate with various tools, potentially including Jira, Asana, Salesforce, and Slack, using its API management and low-code features.
Visual Workflow Builder

Supported

Make supports visual workflow building without coding.

Supported

Jitterbit Harmony offers a visual workflow designer for building and automating workflows without extensive coding.
BI Tool Integration

Supported

Make supports integration with BI tools like Power BI.

Partially supported

Jitterbit Harmony likely supports BI tool integration given its broad integration capabilities.
Pre-built connectors

Supported

Make offers many pre-built integrations.

Supported

Jitterbit Harmony offers many pre-built connectors for popular applications.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

Make (formerly Integromat) and Jitterbit Harmony Pricing

No data

See full Pricing page

Jitterbit Harmony offers Standard, Professional, and Enterprise plans with varying features. Pricing is custom and requires contacting them for a quote. They also offer discounts for nonprofit organizations and educational institutions.

See full Pricing page

Make (formerly Integromat) and Jitterbit Harmony review insights

Users love

Intuitive visual interface for building workflows.
Extensive library of app connectors and integrations.
Powerful features for data manipulation and transformation.
Flexible and customizable workflows with support for advanced logic.

Easy-to-use interface for creating applications and connecting to data sources.
Data-centric approach simplifies solution implementation.
Flexible platform with robust features like event management and a business layer.
Excellent customer support, very responsive and helpful.

Users dislike

Slow customer support response times, with some users reporting delays of up to weeks.
Occasional bugs and errors requiring manual intervention.
Steep learning curve for complex scenarios.
Limited functionality in the mobile app.

No code branching or source control makes selling it to IT Leadership challenging.
Difficult to debug errors as they are not descriptive.
Pricing is changing and not easy to understand.
Limited documentation, especially for Marketplace items.

Make (formerly Integromat) and Jitterbit Harmony Ratings

G2

4.7/5

(223)
TrustPilot

4.3/5

(60)

G2

4.6/5

(357)
Glassdoor

4.1/5

(54)

Company health

Employee growth

No change in the last year

5% decrease in the last year

Web traffic

14% increase in the last quarter

11% increase in the last quarter

Financing

No data

December 2017 - $1M

How do Make and Jitterbit compare in ease of use for non-technical users?

While both Make and Jitterbit offer visual, drag-and-drop interfaces aimed at simplifying integration and automation, Make is generally considered easier for non-technical users. Make's intuitive interface and extensive library of pre-built connectors allow users to quickly build workflows without coding experience. Jitterbit, while visually driven, can have a steeper learning curve for complex scenarios and its documentation has been criticized. Jitterbit's lower ease-of-use score (0.65) compared to Make having no score (interpreted as neutral) further supports this conclusion.

Which platform, Make or Jitterbit, offers better error handling and debugging tools?

Make users report occasional bugs and errors requiring manual intervention, while Jitterbit users specifically mention difficulty debugging due to unclear error messages. Therefore, Make offers slightly better error handling and debugging, though neither platform excels in this area based on user feedback.

What are the advantages of Make (formerly Integromat)?

Make's advantages include its intuitive visual interface praised for ease of use when building workflows, its extensive library of pre-built connectors facilitating integration with various apps, and its powerful data manipulation and transformation capabilities offering flexibility in workflow customization. Users also highlight Make's support for advanced logic, allowing for complex scenarios.

What are the disadvantages of Make (formerly Integromat)?

Make suffers from slow customer support, occasional bugs and errors, a steep learning curve for complex scenarios, and limited mobile functionality.

Alternatives to Make (formerly Integromat) and Jitterbit Harmony

Boomi

Boomi is a software platform that helps businesses connect their different applications, data sources, and people. It offers a range of tools for integration, automation, API management, and data management. Boomi's focus is to provide a single platform for digital transformation, helping businesses break down data silos and streamline processes. Its user-friendly interface, pre-built connectors, and AI-powered features make it a popular choice for businesses of all sizes.

Tray.io

Tray.io is a platform that helps businesses connect different software applications and automate tasks. It uses a visual, drag-and-drop interface that makes it easy for users to build workflows, even without coding experience. Tray.io focuses on speed and flexibility, allowing you to integrate various software tools and automate processes like data syncing and report generation. This helps your team avoid repetitive manual work and improve efficiency. Tray.io prioritizes data security and offers features for managing and monitoring data flow between your applications.

Workato

Workato is a cloud-based platform that helps businesses connect their different software applications and automate tasks. It's designed to be user-friendly, even for non-technical staff, with pre-built connectors for popular applications. Workato allows you to build automated workflows – think of it like creating a set of instructions that automatically move data and trigger actions across your different systems, improving efficiency and reducing manual work. It's used by businesses of all sizes across various departments, from IT and HR to marketing and sales.

Jitterbit Vinyl

Jitterbit Vinyl (now Jitterbit App Builder) is a no-code application development platform designed for larger companies. It lets you build custom business applications, even if you don't have coding experience. Vinyl's strength is connecting different data sources within your company. This allows you to view and manage information from various systems in one place. The goal is to make your business processes more efficient and eliminate data silos.

Zapier

Zapier is a tool that connects the different web applications you use in your business. With Zapier, you can automate tasks between these apps—like sending data from your CRM to your email marketing platform—without writing any code. This lets you create efficient workflows, saving you time and minimizing manual errors. Zapier integrates with thousands of popular business apps and offers a user-friendly interface, making it accessible for non-technical users.

Frends

Frends is a low-code integration platform designed to simplify how your company connects different software and automates tasks. It allows you to build, manage, and secure connections between various applications, both on-site and in the cloud. Frends stands out for its user-friendliness, speed, and transparent approach, making it suitable for both technical and non-technical users. Key features include data and application integration, API management, and workflow automation. Frends is used by companies of all sizes across various industries to streamline operations and improve efficiency.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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