lemlist vs Outreach

by Gralio Feb 25, 2025

lemlist and Outreach are both sales engagement platforms, but they cater to different needs. lemlist excels in email deliverability and personalized outreach, making it ideal for cold emailing campaigns. Outreach offers a more comprehensive sales engagement platform with advanced features, AI insights, and robust integrations, making it suitable for larger teams and complex sales processes.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 3186 reviews and 60 websites, saving 18 hours, 12 minutes of reading.

About

lemlist is a sales engagement tool that focuses on improving cold outreach through email. It allows you to build email lists with verified addresses and provides templates and AI assistance to personalize messages at scale. lemlist prioritizes email deliverability by staggering sends and warming up email domains, helping your messages reach inboxes and avoid spam filters. It also offers multi-channel outreach options, including LinkedIn and phone call integrations. You can try it for free with their 14-day trial.
Outreach is a sales platform designed to make sales teams more efficient and successful. It uses automation and AI to help manage sales processes, from finding new customers to closing deals. Outreach provides tools for managing contacts, tracking progress, automating tasks, and analyzing sales data. It aims to improve sales performance, provide insights into the sales process, and help sales teams close deals more effectively. Large companies like Zoom and Siemens use Outreach to manage their sales operations.

Summary

Main difference
lemlist is better for you if you prioritize email deliverability and personalized outreach, especially for cold emailing. Outreach is better for you if you need a comprehensive sales engagement platform with advanced automation and AI-powered insights, particularly for larger sales teams.

Relative strengths of lemlist (compared to Outreach)

  • * **Stronger email deliverability focus:** lemlist excels in features like email warm-up and staggered sending, improving inbox placement and avoiding spam filters. Outreach also offers deliverability features, but lemlist prioritizes this aspect more.

  • * **More personalized email outreach:** lemlist provides AI assistance and dynamic fields for crafting highly personalized emails at scale. While Outreach offers personalization, lemlist's focus is more pronounced.

  • * **More affordable pricing:** lemlist offers more budget-friendly plans, especially beneficial for smaller to medium-sized businesses with limited budgets. Outreach's pricing is generally higher, catering to larger enterprises.

Relative weaknesses of lemlist (compared to Outreach)

  • * **Less comprehensive sales engagement platform:** Compared to Outreach, lemlist focuses primarily on email outreach and lacks the breadth of features for managing the entire sales cycle. Outreach offers a more complete suite of tools for various sales processes.

  • * **Fewer integrations:** lemlist has limited CRM integrations compared to Outreach, which seamlessly integrates with platforms like Salesforce. This can be a drawback for teams relying on diverse CRM systems.

  • * **Less robust reporting and analytics:** While lemlist offers analytics, Outreach provides more advanced reporting and insights into sales performance, deal flow, and team activity. This is crucial for data-driven sales management.

What companies are using lemlist and Outreach?

Who is using lemlist and Outreach?

Who should use lemlist VS. Outreach

lemlist is a sales engagement platform simplifying cold outreach. Users praise its customizable email campaigns and responsive support. However, some find the email warmup unreliable and the UI less intuitive after recent updates. Perfect for sales professionals and marketers at SMBs, lemlist offers personalized email sequences, multi-channel outreach, and lead list building to boost sales efforts.

Outreach is a sales engagement platform ideal for sales, revenue operations, and go-to-market leaders in B2B SaaS companies focused on outbound sales. Users praise its seamless Salesforce integration, email sequencing, and tracking capabilities. However, some find the pricing high and the interface clunky. Consider Outreach if your team needs robust automation and analytics but be prepared for a learning curve.

  • Best for small to medium-sized businesses seeking improved cold outreach.

  • Ideal for various sectors, including E-commerce, Marketing, and Software.

  • Best fit for small to medium businesses, also suitable for large enterprises.

  • Ideal for software, IT, telecommunications, and other tech-related businesses.

lemlist and Outreach features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Lead List Building
    Supported

    Lemlist supports building targeted lists via database access and LinkedIn integration.

    Supported

    Outreach supports targeted lead list building, including LinkedIn integration and AI-driven methods.

  • Personalized Email Generation
    Partially supported

    Lemlist offers personalized emails using AI and dynamic content insertion. Adding LinkedIn profile pictures is not directly confirmed.

    Partially supported

    Outreach supports personalized emails via templates and AI assistance, but direct LinkedIn picture integration is not confirmed.

  • Go-to-Market Workflow
    Not supported

    Lemlist excels at sales outreach automation but lacks features for broader go-to-market workflows.

    Partially supported

    Outreach streamlines sales workflows which can be part of go-to-market processes.

  • Contact segmentation
    Supported

    Lemlist allows users to segment their contacts into groups based on various criteria like industry, location, job title, and more. This segmentation ability enables targeted outreach and personalized communication across different channels, enhancing lead generation, marketing engagement, and sales enablement.

    Supported

    Outreach allows segmenting contacts based on various criteria.

  • Drip Campaigns
    Supported

    Lemlist excels in supporting drip campaigns, offering a comprehensive suite of features to automate and personalize email sequences for lead nurturing and user onboarding. Key capabilities like a flexible sequence builder, AI-powered campaign generation, multichannel outreach, and in-depth analytics confirm its robust support for this requirement.

    Supported

    Outreach supports drip campaigns through its Sequences feature, enabling automated, personalized email sequences.

  • Salesloft Integration
    Not supported

    Lemlist does not directly integrate with Salesloft.

    Not supported

    Although both Outreach and Salesloft are prominent sales engagement platforms, there is no evidence to suggest a direct integration exists for automatically adding qualified leads from Outreach to Salesloft cadences. The provided sources predominantly focus on comparing and contrasting their features and integrations with other tools like Salesforce, but not a direct integration between them.

Qualities

  • Value and Pricing Transparency
    No data
    No data
  • Customer Service
    No data
    No data
  • Ease of Use
    No data
    No data
  • Reliability and Performance
    No data
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  • Ease of Implementation
    No data
    No data
  • Scalability
    No data
    No data
lemlist and Outreach Pricing
Lemlist offers tiered pricing plans based on sending emails per user with a 14-day free trial. They also offer a free plan with limited features. The more expensive plans include additional features such as AI personalization, automated follow-ups, CRM integrations, and more.
Plans

See full Pricing page

No data

See full Pricing page

lemlist and Outreach review insights

Users love

  • Highly customizable email campaigns, with dynamic fields and personalized images.
  • Fast and responsive customer support, praised for their helpfulness.
  • Lemwarm feature effectively warms up email domains, improving deliverability.
  • Easy to use interface for creating and scheduling email sequences.
  • Seamless integration with Salesforce is widely praised.
  • Email sequencing features are highly appreciated for their automation and customization.
  • The tool effectively tracks email opens and replies, providing valuable insights.
  • Many users appreciate the availability of pre-built email templates and snippets.

Users dislike

  • Email warmup is unreliable and can negatively impact email reputation.
  • Confusing token system for features like email validation.
  • Limited integration options, especially for CRMs other than HubSpot and Salesforce.
  • Recent UI changes have made the platform less intuitive and harder to navigate.
  • High pricing and inflexible contracts are frequently criticized.
  • Users report experiencing software bugs and glitches, such as calls not recording.
  • Many find the user interface clunky and difficult to navigate.
  • Customer support response times and issue resolution are slow, often unhelpful.

lemlist and Outreach Ratings

  • G2
    4.4/5
    (254)
  • Capterra
    4.6/5
    (381)
  • TrustPilot
    2.5/5
    (18)
  • G2
    4.3/5
    (2519)
  • TrustPilot
    1.8/5
    (30)
  • Glassdoor
    2.9/5
    (435)

Company health

Employee growth

77% increase in the last year
3% increase in the last year

Web traffic

9% decrease in the last quarter
22% decrease in the last quarter

Financing

No data
February 2022 - $489M

How do lemlist's email deliverability features compare to Outreach's?

Both lemlist and Outreach offer email deliverability features. Lemlist emphasizes deliverability through features like staggered sending and a dedicated warmup tool, lemwarm. Outreach leverages AI-powered insights and workflow management, but specific details on its deliverability features like warmup tools are not readily available. Therefore, based on the provided information, lemlist appears to offer more transparent and dedicated email deliverability features compared to Outreach.

Which product better integrates with existing CRM systems like Salesforce?

Outreach better integrates with Salesforce. While lemlist has limited integration with Salesforce, Outreach is widely praised for its seamless Salesforce integration.

What are the advantages of lemlist?

lemlist's advantages include a focus on email deliverability optimization through features like staggered sending and a dedicated warm-up tool. It also offers robust drip campaign functionality with AI-powered campaign generation and multi-channel outreach. Additionally, lemlist provides email enrichment capabilities to enhance lead data and supports targeted lead list building. Users praise its customizable campaigns, responsive customer support, and ease of use, particularly for creating and scheduling email sequences.

What are the disadvantages of lemlist?

lemlist's email warmup tool, while designed to improve deliverability, has been reported by users to be unreliable and potentially harmful to email reputation. Users also find the token system for features like email validation confusing. The platform has limited integrations compared to competitors, primarily focusing on HubSpot and Salesforce. Finally, recent UI changes have been criticized for making the platform less intuitive and more difficult to use.

Alternatives to lemlist and Outreach

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Salesloft is a sales platform designed to help sales teams close deals more efficiently. It offers tools to manage sales calls, emails, and customer interactions. Salesloft provides insights and analytics to help improve sales performance and forecast future sales. Its focus is on providing a single platform to manage the entire sales process, making it particularly beneficial for mid-sized companies in the USA seeking to streamline their sales operations and boost revenue.
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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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