Laserfiche vs Box

by Gralio Feb 06, 2025

Laserfiche and Box offer distinct approaches to managing information. Laserfiche focuses on robust document control and automation within an organization, while Box prioritizes secure file sharing and collaboration, including external partners. Choose Laserfiche if you need strong internal controls and process automation, and Box if your primary need is seamless file sharing and collaboration.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 5854 reviews and 50 websites, saving 1 day, 8 hours, 56 minutes of reading.

Laserfiche

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Box

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About

Laserfiche is a software platform that helps businesses go paperless. It allows you to manage and automate documents and tasks, making information easily accessible. Think of it as a central hub for all your important files and processes, with tools to streamline approvals, track data, and improve efficiency across different departments like HR, finance, and customer service. Laserfiche is a well-established solution used by mid-sized and large companies globally.

Frontline Education offers a suite of school administration software for K-12 districts in the USA. The platform aims to help manage human resources, business operations, and special education programs. This includes tools for recruiting, payroll, absence management, student health, and data analytics. Frontline emphasizes its understanding of the K-12 sector and aims to simplify administrative tasks for schools.

Summary

Main difference

Laserfiche is a robust document management and process automation platform best suited for businesses prioritizing comprehensive document control, workflow automation, and detailed record keeping. Box excels in secure file sharing and collaboration, making it ideal for teams needing seamless access to information and streamlined external sharing capabilities.

Relative strengths of Laserfiche (compared to Box)

Strong document management and automation capabilities: Laserfiche offers advanced features for organizing, retrieving, and processing documents, including robust search, automated workflows, and records management.
Comprehensive security and compliance features: Laserfiche provides granular access controls, audit trails, and compliance certifications, ensuring data security and regulatory adherence.
Established vendor with extensive experience: Laserfiche is a well-established player in the document management space, catering to mid-sized and large organizations with a focus on reliability and long-term support.

Relative weaknesses of Laserfiche (compared to Box)

Less intuitive user interface: Compared to Box, Laserfiche may have a steeper learning curve and a less user-friendly interface, potentially requiring more training for users.
Limited external collaboration features: While Laserfiche allows external sharing, it may not be as seamless and intuitive as Box, which prioritizes external collaboration.
Higher pricing: Laserfiche's pricing plans can be higher than Box, especially for smaller teams or those with limited document management needs.

Who should use Laserfiche VS. Box

Laserfiche helps mid-size and large organizations go paperless and automate workflows. Users praise its centralized document management, intuitive interface, and excellent customer service. However, some users mention occasional search difficulties and complex licensing. Ideal for businesses needing robust document control and process automation, particularly in regulated industries.

Frontline Education offers a comprehensive suite of school administration software designed for K-12 districts in the USA. Streamline HR, business operations, and special education programs with tools for recruiting, payroll, and student health. Users praise its ease of use and security features, while some note slow upload speeds as a drawback.

Best fit for mid-sized to large organizations seeking enhanced document management and process automation.
A strong fit for regulated industries like finance, healthcare, government, and education requiring robust document control.

Best fit for small, medium, and large companies.
Ideal for businesses in various sectors, including education, healthcare, finance, and more.

Laserfiche and Box features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Automated task management

Supported

Laserfiche automates repetitive document-centric tasks using workflow automation and low-code tools.

Supported

Box supports automated document-centric tasks using Box Relay workflows.
Document retrieval

Supported

Laserfiche allows users to search and retrieve documents based on various criteria, including metadata and content.

Supported

Box allows searching by file name, folder name and content.
Document scanning

Supported

Laserfiche supports scanning documents via Basic and Standard modes.

Supported

Box supports document scanning and PDF conversion directly within their app.
File sharing

Supported

Laserfiche supports file sharing with configurable access permissions via Direct Share.

Supported

Box excels in file sharing with robust configurable access permissions. Users can tailor permissions for diverse collaborators and employ security measures like link expiration and password protection. Integrations further enhance collaborative workflows.
File storage

Supported

Laserfiche Cloud allows uploading and storing files in a secure digital repository.

Supported

Box allows users to upload and store files in the cloud via web application, desktop client or third party tools. There are various storage and file size limits depending on the plan.

Qualities

Value and Pricing Transparency

-0.62

Rather negative sentiment

-0.29

Neutral sentiment
Customer Service

+0.47

Rather positive sentiment

+0.3

Rather positive sentiment
Ease of Use

+0.8

Strongly positive sentiment

+0.81

Strongly positive sentiment
Reliability and Performance

+0.62

Rather positive sentiment

+0.25

Neutral sentiment
Ease of Implementation

-0.17

Neutral sentiment

+0.64

Rather positive sentiment
Scalability

+0.17

Neutral sentiment

+0.23

Neutral sentiment

Laserfiche and Box Pricing

Laserfiche offers both cloud and self-hosted deployment options. Excludes professional services and implementation fees.

Plans

User sentiment

Rather negative

-0.62

See full Pricing page

All plans include secure file sharing, shared folders and links, 2-factor authentication, anytime, anywhere access, built-in integrations with Microsoft 365 and Google Workspace, unlimited Box Canvas and standard features, Box Mobile App Collaboration, integrated desktop experience, online/self-paced training, note-taking and project management, and Box Community access.

Plans

User sentiment

Neutral

+0.14

See full Pricing page

Laserfiche and Box review insights

5854 reviews analysed from and

Users love

Excellent customer service is top notch.
Laserfiche takes the guesswork out of managing your documents.
Centralized document management is much better than a network drive or other cloud-based storage.
The simple-to-use GUI allowed us to rapidly create the necessary intake forms.

Box is praised for its security and robust encryption.
The platform is easy to use and intuitive, even for non-technical users.
Sharing with colleagues and collaborators is seamless and efficient.
Box integrates well with other tools and services, such as Microsoft Office and Google Drive.

Users dislike

The add in to Laserfiche causes me to loose documents.
The login process gets confusing sometimes.
Sometimes hard to search for things, but doesn't take too long.
Cloud service limits can be difficult to evaluate on first purchase.

Slow file upload and syncing speeds are a common complaint.
The Box Drive desktop app has caused issues for some users, especially on Macs.
Sharing files with non-Box users can be difficult and clunky.
The free storage limit is considered insufficient by many.

Laserfiche and Box Ratings

G2

4.7/5

(970)
Glassdoor

3.4/5

(232)

G2

4.2/5

(2525)
Capterra

4.4/5

(2375)
Glassdoor

4.2/5

(341)

Company health

Employee growth

4% decrease in the last year

No data

Web traffic

15% decrease in the last quarter

No data

Financing

No data

How do Laserfiche's document automation tools compare to Box's collaboration features?

Laserfiche focuses on document automation and management, featuring workflow automation and task management tools. Box, on the other hand, emphasizes collaboration through secure file sharing, external collaboration features, and granular permission controls. While Laserfiche streamlines internal processes, Box facilitates easy access and collaborative work on documents with both internal and external users. Therefore, they address different primary needs, although both involve handling documents.

Which product better supports a hybrid work environment with varied access needs?

Box better supports a hybrid work environment with varied access needs. Its core functionalities focus on secure file sharing, document sharing, and external collaboration with robust permission controls. While Laserfiche offers document management and automation, Box's emphasis on accessibility, sharing, and integration with other tools makes it more suitable for the varied access requirements of a hybrid workforce.

What are the advantages of Laserfiche?

Laserfiche offers robust document management capabilities, including automated task management, document scanning, and retrieval based on metadata and content. It provides a centralized platform for managing documents and processes, which helps organizations go paperless and improve efficiency across departments. Laserfiche is well-established and caters specifically to mid-sized and large organizations, offering features tailored to their needs. Users praise its excellent customer service and the ease with which they can create intake forms and centralize document management.

What are the disadvantages of Laserfiche?

Laserfiche has some drawbacks based on user reviews. The software's add-in can sometimes lead to document loss, and the login process has been described as confusing. Searching for specific files can occasionally be challenging, and the cloud service limits are not always clear upon initial purchase. Additionally, the pricing structure, while offering tiered options, has been viewed negatively due to a lack of transparency.

Alternatives to Laserfiche and Box

Square 9 Softworks

Square 9 Softworks provides software to help businesses transition from paper to digital document management. Their platform allows you to scan, store, search, and manage documents electronically. They offer automated workflows, web forms, and integrations with popular accounting software, aiming to improve efficiency and reduce reliance on paper-based processes.

Dropbox

Dropbox is a cloud-based file storage and collaboration platform designed for businesses of all sizes. It allows you to store files securely in the cloud, access them from anywhere, and easily share them with colleagues and external partners. Dropbox offers tools to streamline teamwork, such as file syncing, version control, and feedback collection. Security is a priority, with features like encryption and data recovery to protect sensitive information.

Google Workspace

Google Workspace is a suite of online productivity and collaboration tools for businesses of all sizes. It includes popular apps like Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet and more. Google Workspace aims to provide a seamless and integrated experience for communication, document creation, file storage, and team collaboration, all accessible from any device with an internet connection. It stands out with its user-friendly interface and strong collaboration features.

DocLink

DocLink is a digital document management and automation platform. It helps mid-sized to large companies become paperless by managing documents for departments like accounting, HR, and legal. With DocLink, you can automate data entry, routing, and approvals for faster processing. This reduces errors, storage costs, and speeds up approvals, saving time and money. DocLink can be accessed from anywhere, integrates with existing systems, and offers robust security features.

Frontline Connected ERP

Frontline Connected ERP is a school administration software designed specifically for K-12 districts in the USA. It connects information across various departments like HR, finance, and student management, providing a comprehensive view of operations. This allows administrators to analyze data, manage budgets, and make informed decisions based on real-time information. Frontline aims to streamline administrative tasks, improve efficiency, and ultimately allow educators to focus on student success.

ClickUp

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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