Justworks vs Rippling

by Gralio Feb 27, 2025

Justworks and Rippling offer distinct approaches to HR management. Justworks acts as a PEO, simplifying administration and compliance for US-based SMBs. Rippling provides a wider range of HR, IT, and finance tools, including global payroll, making it suitable for larger or international companies.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 6296 reviews and 60 websites, saving 1 day, 11 hours, 28 minutes of reading.

Justworks

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Rippling

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About

Justworks is an all-in-one HR platform designed for small to mid-sized businesses in the USA. It simplifies HR tasks by offering payroll, benefits administration, compliance support, and HR tools within a single platform. Justworks acts as a PEO (Professional Employer Organization), meaning they handle employer-related responsibilities like payroll taxes and filings, allowing you to focus on managing and growing your team.

Rippling is a comprehensive employee management platform designed for businesses of all sizes. It streamlines and automates various HR, IT, and finance processes, including payroll, benefits, device management, and expense tracking. By centralizing these functions, Rippling aims to simplify employee lifecycle management, reduce administrative burden, and improve operational efficiency for businesses. The platform is particularly valuable for companies with global operations, offering localized solutions for international payroll, benefits, and compliance.

Summary

Main difference

Justworks is a PEO, handling employer responsibilities like payroll taxes, while Rippling offers broader HR, IT, and finance tools, including device management and global payroll. Justworks is best for US-based SMBs focused on core HR and simplified administration, whereas Rippling caters to companies needing broader, potentially global, employee management capabilities.

Relative strengths of Justworks (compared to Rippling)

PEO service handles employer responsibilities, simplifying administration.
Strong customer service and transparent pricing.
User-friendly interface praised for ease of use.

Relative weaknesses of Justworks (compared to Rippling)

Limited integrations beyond core HR functions.
Fewer features for IT and finance compared to Rippling.
Higher fees for part-time employees.

Who is using Justworks and Rippling?

Adam Robinson

CEO @ Retention.com & RB2B

No data

Who should use Justworks VS. Rippling

Justworks is a user-friendly HR platform praised for its transparent pricing and comprehensive features, including payroll, benefits administration, and compliance support. Users appreciate the intuitive interface and helpful customer support. However, some have noted high fees for part-time employees and limited benefit options. Best suited for SMBs seeking an all-in-one HR solution.

Rippling helps businesses streamline HR, IT, and finance processes. Users praise its user-friendly interface and comprehensive features like mobile payroll and benefits administration. However, some users have noted discrepancies between the mobile and desktop apps and occasional delays in payment notifications.

Ideal for small to medium-sized businesses (SMBs) in the US.
Suitable for most industries except agriculture and automotive.

Ideal for businesses of all sizes, especially those with global operations.
Suitable for most industries, including Healthcare, Finance, E-commerce, and Technology.

Justworks and Rippling features

Supported

Partially supported

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Type in the name of the feature or in your own words tell us what you need

Inventory Management

Partially supported

Justworks supports inventory management via Workwize integration.

Supported

Rippling supports inventory management, including device tracking and retrieval.
Benefits Administration

Supported

Justworks supports benefits administration, including health insurance, retirement plans, and other benefits programs.

Supported

Rippling offers a unified platform to manage employee benefits, including health insurance and retirement plans.
Mobile payroll

Supported

Employees can access payroll information via the Justworks mobile app.

Supported

Rippling enables employees to access payroll information via their mobile app.
Payroll integration

Partially supported

Justworks integrates with payroll systems and likely supports automatic deduction transfers.

Supported

Rippling automatically syncs payroll data with benefits, ensuring that benefit deductions are reflected in the payroll process. It also integrates with accounting systems, ensuring accurate transfer and recording of benefit deductions.
HRIS integration

Supported

Justworks is itself an HRIS system and integrates with other HR tools.

Supported

Rippling is itself a comprehensive HRIS system and supports extensive integrations.
Onboarding features

Supported

Justworks offers onboarding tools such as document management, checklists, and integrations.

Supported

Rippling provides a comprehensive set of tools for onboarding new employees, encompassing automation, document management, device provisioning, and more.

Qualities

Value and Pricing Transparency

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Customer Service

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Ease of Use

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Reliability and Performance

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Ease of Implementation

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Scalability

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Justworks and Rippling Pricing

No data

See full Pricing page

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See full Pricing page

Justworks and Rippling review insights

Users love

Transparent pricing model with no hidden fees
Easy-to-use platform and intuitive interface for admins and employees
Responsive and helpful customer support for general inquiries
Facilitates access to competitive benefits, especially for small businesses
Provides valuable online resources for HR management and compliance

User-friendly interface
Easy to navigate
Clear breakdowns, visually pleasing
Org Chart is searchable

Users dislike

High fees for part-time employees, disproportionate to services
Limited benefit options, especially considering PEO size
Health insurance premiums can be very high and increase significantly year over year
Limited proactive service and support after onboarding; customer support quality has decreased
Payroll funding requires almost a week in advance, impacting smaller businesses' cash flow

Discrepancies between the mobile and desktop app
Payment notifications via email arrive late
Limited phone numbers available for customer service
Need to go through a lot of clicks sometimes to get back to what i need to access

Justworks and Rippling Ratings

G2

4.6/5

(661)
Capterra

4.6/5

(675)
TrustPilot

4.3/5

(13)
Glassdoor

3.6/5

(372)

G2

4.8/5

(2547)
Capterra

4.9/5

(2321)
TrustPilot

4.6/5

(103)
Glassdoor

3.8/5

(564)

Company health

Employee growth

19% increase in the last year

57% increase in the last year

Web traffic

9% increase in the last quarter

6% decrease in the last quarter

Financing

July 2023 - $160M

December 2023 - $2B

How important is international payroll and compliance support?

International payroll and compliance support is a key differentiator between Justworks and Rippling. Justworks focuses solely on US-based businesses, while Rippling offers localized solutions for international payroll, benefits, and compliance, making it a much more suitable choice for companies with global operations or plans for international expansion. If your business operates solely within the US, this feature is less important. However, for businesses with international needs, Rippling's international capabilities are a significant advantage.

Which platform offers a more user-friendly experience for employees?

Justworks receives higher praise for its ease of use, particularly from the employee perspective, based on user reviews. While both platforms offer mobile payroll access, Justworks' overall interface is noted for its intuitiveness, suggesting a more user-friendly experience for employees.

What are the advantages of Justworks?

Justworks excels in providing transparent pricing, a user-friendly interface, and strong customer support, especially during onboarding. It also simplifies access to benefits, particularly for smaller businesses. As a PEO, Justworks handles employer-related responsibilities, freeing up businesses to focus on growth and team management.

What are the disadvantages of Justworks?

Justworks' disadvantages include high fees for part-time employees, limited benefit options compared to other PEOs, potentially high and increasing health insurance premiums, a decline in customer support quality after onboarding, and a payroll funding timeline that can impact smaller businesses' cash flow.

Alternatives to Justworks and Rippling

Salesfinity

Salesfinity is a sales engagement platform designed for sales teams at B2B SaaS companies. It offers a range of features focused on outbound sales, including an AI-powered parallel dialer, automated workflows, and CRM integrations. The platform aims to help sales representatives connect with more prospects, nurture leads effectively, and ultimately close more deals. Salesfinity emphasizes a "buyer-led outbound" approach, promoting genuine connections over impersonal automated outreach.

Gusto

Gusto is an all-in-one HR platform designed for small and medium-sized businesses in the USA. It offers payroll, benefits administration, hiring and onboarding tools, and HR management features. Gusto aims to simplify and automate HR processes, ensuring compliance and saving you time. It's known for its user-friendly interface, strong customer satisfaction ratings, and comprehensive feature set.

ADP Workforce Now

ADP Workforce Now is a comprehensive HR software suite designed for mid-sized companies (50-5,000 employees). This cloud-based platform combines core HR functions like payroll, benefits, and talent management into a single, easy-to-use system. ADP Workforce Now helps businesses streamline HR processes, improve compliance, and make better decisions with data-driven insights. It also offers a mobile app for convenient employee and manager self-service.

Paychex Flex

Paychex Flex is a cloud-based platform designed to simplify HR processes for businesses of all sizes. It offers a comprehensive suite of services, including payroll, time and attendance, benefits administration, HR consulting, and more. With Paychex Flex, you can manage employee data, automate tasks, and ensure compliance from a single, user-friendly interface. It integrates with other software and provides 24/7 support. Paychex Flex aims to streamline HR operations and provide businesses with the tools they need to manage their workforce effectively.

Swif

Swif is a cloud-based software that helps businesses manage security and compliance for company computers and devices. It provides tools for tasks like deploying security policies, managing employee access to applications, and automating compliance reporting for industry standards such as SOC2 and HIPAA. Swif aims to simplify device management, reduce security risks, and make compliance processes more efficient.

BiznusSoft HR

BiznusSoft HR is a cloud-based HR software designed for mid-sized companies and built within Salesforce. It offers tools for core HR functions, including time and attendance tracking (with various clock-in options and time-off requests), recruiting, performance reviews, and payroll. The software focuses on user-friendliness and provides a centralized system for managing employee data and processes. BiznusSoft HR aims to improve workforce productivity and ensure compliance with labor regulations.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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